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Reservations Agent Jobs in Iowa (NOW HIRING)

Travelodge Clinton Valley West Court

Front Desk Agent

Clinton, IA · On-site

$13.50 - $17/hr

  • Retirement

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

HOTEL JULIEN

Front Desk Agent

Dubuque, IA · On-site

$16 - $18/hr

Join HOTEL JULIEN as a Front Desk Agent and step into a lively environment where every day promises ... Your role will not just be about managing reservations; it's an opportunity to craft moments of joy ...

Hospitality Management Corporation

Front Desk Agent

Clinton, IA · On-site

$13.50 - $17/hr

  • Retirement

Front Desk Agent Travelodge Of Clinton, IA Hospitality Management Corporation is a Dallas based ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Peachtree Hospitality Management

Guest Service Agent

Muscatine, IA · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly ...

Travelodge Missouri Valley

Front Desk Agent

Missouri Valley, IA · On-site

$12.50 - $15.75/hr

  • Retirement

Front Desk Agent TRAVELODGE/PENNY'S DINER OF MISSOURI VALLEY, IA Hospitality Management Corporation ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Travelodge Missouri Valley

Front Desk Agent

Missouri Valley, IA · On-site

$12.50 - $15.75/hr

  • Retirement

Front Desk Agent TRAVELODGE/PENNY'S DINER OF MISSOURI VALLEY, IA Hospitality Management Corporation ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Travelodge Missouri Valley

Front Desk Agent

Missouri Valley, IA

$12.50 - $15.75/hr

  • Retirement

Front Desk Agent TRAVELODGE/PENNY'S DINER OF MISSOURI VALLEY, IA Hospitality Management Corporation ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Travelodge Missouri Valley

Front Desk Agent

Missouri Valley, IA · On-site

$12.50 - $15.75/hr

  • Retirement

Front Desk Agent TRAVELODGE/PENNY'S DINER OF MISSOURI VALLEY, IA Hospitality Management Corporation ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Peachtree Hospitality Management

Guest Service Agent

Muscatine, IA · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly ...

Wyndham Hotels & Resorts

Front Desk Agent

Clinton, IA · On-site

$13.50 - $17/hr

  • Retirement

Front Desk Agent TRAVELODGE OF CLINTON, IA Hospitality Management Corporation is a Dallas based ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Travelodge Clinton Valley West Court

Front Desk Agent

Clinton, IA · On-site

$13.50 - $17/hr

  • Retirement

Front Desk Agent TRAVELODGE OF CLINTON, IA Hospitality Management Corporation is a Dallas based ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

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All JobsReservations Agent JobsReservations Agent Jobs in Iowa

Reservations Agent information

See Iowa salary details

$10

$16

$21

How much do reservations agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for reservations agent in Iowa is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Iowa?

The most popular types of Reservations Agent jobs in Iowa are:

What are popular job titles related to Reservations Agent jobs in Iowa?

For Reservations Agent jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Iowa look for?

The top searched job categories for Reservations Agent jobs in Iowa are:

What are popular job titles related to Reservations Agent jobs in IA?

For Reservations Agent jobs in IA, the most frequently searched job titles are:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Iowa as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $34,081 per year, or $16.4 per hour.

Front Desk Agent

Travelodge Clinton Valley West Court

Clinton, IA

$13.50 - $17/hr

Full-time

Retirement

Re-posted 14 days ago

Job description

Front Desk Agent

TRAVELODGE OF CLINTON, IA

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.

When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

We are currently searching for a Front Desk Agent for the TRAVELODGE OF CLINTON, IA

Why Work With Us?

  • It’s a fun company to work for!

  • We recognize efforts and reward results

  • Great benefits package, including industry leading 401K

  • Promotional opportunities with a growing company

Responsibilities

  • Greet guests and manage check-ins and check-outs

  • Handle reservations, cancellations, and room assignments

  • Assist guests with questions, directions, and local recommendations

  • Address and resolve guest concerns professionally

  • Maintain accurate guest records and room key inventory

  • Support front desk operations as needed

Requirements:

  • Experience with an IHG branded hotel highly desired

  • Be able to manage time effectively, complete required tasks on time

  • Knowledge of and ability to operate computer equipment and the reservations system.

Education & Experience:

  • High School diploma or equivalent required

  • Stable work history required

  • Strong understand of Microsoft Office products (Excel, Word, Outlook)

  • Need to be a team player – if you like to work on an island by yourself, this won’t be a good fit for you!

  • Must be able to convey information and ideas clearly

  • Must maintain composure and objectivity under pressure

  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply