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Marriott Reservations Jobs in Iowa (NOW HIRING)

Hotel Night Auditor

Ankeny, IA

$14.25 - $19/hr

Responsibilities include taking reservations over the phone, checking guests in and out, seeing to guest's needs, and running the audit and preparing the end of day financial reports for Marriott and ...

Front Desk Agent

West Des Moines, IA · On-site

$14 - $17.75/hr

We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

Front Desk Agent

West Des Moines, IA · On-site

$13 - $16.50/hr

We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

Front Desk Agent

West Des Moines, IA · On-site

$13 - $16.50/hr

We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

Front Desk Agent

West Des Moines, IA · On-site

$13 - $16.50/hr

We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

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Marriott Reservations information

See Iowa salary details

$10

$16

$21

How much do marriott reservations jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for marriott reservations in Iowa is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is a Marriott Reservations?

Marriott Reservations refers to the team or service responsible for handling bookings and inquiries for Marriott hotels worldwide. This team assists guests with making, modifying, or canceling hotel reservations, provides information about room availability, rates, and amenities, and helps ensure a smooth booking experience. Marriott Reservations can be reached via phone, online chat, or the official Marriott website, and they serve both individual travelers and groups. Their goal is to provide excellent customer service and support to guests before, during, and after their stay.

How does a Marriott Reservations agent typically collaborate with other departments to ensure a positive guest experience?

Marriott Reservations agents frequently coordinate with front desk staff, housekeeping, and sales teams to confirm room availability, accommodate special requests, and resolve guest issues. Effective communication is essential, as agents relay important guest preferences and booking details to on-property teams to ensure seamless service. This collaborative approach helps maintain high guest satisfaction and often involves using shared reservation systems and regular team meetings to address ongoing needs or challenges.

What are the key skills and qualifications needed to thrive as a Marriott Reservations agent, and why are they important?

To thrive as a Marriott Reservations Agent, you need strong customer service skills, attention to detail, and familiarity with hospitality procedures, often supported by a high school diploma or equivalent. Experience with reservation management systems, such as Marriott's proprietary platforms, and proficiency in basic computer applications are important technical requirements. Excellent verbal communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These skills ensure accurate bookings, positive guest experiences, and effective handling of guest inquiries in a competitive hospitality environment.

What is the difference between Marriott Reservations vs Hotel Front Desk Agent?

AspectMarriott ReservationsHotel Front Desk Agent
Primary RoleHandling reservation bookings, managing guest reservations, and customer inquiries before arrivalAssisting guests during check-in/check-out, providing services, and managing guest needs on-site
Required SkillsCustomer service, reservation systems, communicationCustomer service, communication, problem-solving
Work EnvironmentOffice setting, call centers, reservation departmentsFront desk, hotel lobby, on-site
Common CertificationsHospitality or customer service experience, reservation system trainingHospitality experience, customer service skills

While Marriott Reservations focuses on managing bookings and guest inquiries remotely, Hotel Front Desk Agents handle guest interactions directly at the hotel. Both roles require strong customer service skills and hospitality knowledge, but they differ mainly in location and daily responsibilities.

What are popular job titles related to Marriott Reservations jobs in Iowa?

For Marriott Reservations jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Marriott Reservations jobs in Iowa look for?

The top searched job categories for Marriott Reservations jobs in Iowa are:

Infographic showing various Marriott Reservations job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 24% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,081 per year, or $16.4 per hour.

Hotel Front Desk Night Auditor (Part Time)

Courtyard Bettendorf

Bettendorf, IA • On-site

$13.50 - $18/hr

Other

Re-posted 15 days ago


Job description

The Courtyard by Marriott Bettendorf is hiring! We are seeking a part time Front Desk Night Auditor to join the team. Frontier Hospitality Group was recently voted "Best Small Business" in the Quad Cities Business Journal, and we'd love for you to be part of our exciting Courtyard by Marriott Hotel Bettendorf!

What duties does the Night Auditor perform?

The Night Auditor is responsible for front desk tasks involving answering phones, taking guest reservations, performing check-ins and check-outs, answering questions about the hotel and area, along with handling and resolving guest complaints. They are also responsible for end of night closeout procedures, balancing of the day's business activities, posting charges, and completing all required spreadsheets, reports, and systems for the new day.

We're proud to offer competitive wages, a comprehensive benefits package for eligible employees, and Marriott travel discounts. Most importantly, you'd be joining a locally owned and operated company that has been in the hospitality business for 75 years! Visit www.frontierhg.com to learn more.

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.