Review and implement new Reservations procedures. Process all reservation requests, changes, and ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Review and implement new Reservations procedures. Process all reservation requests, changes, and ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Core Services Manager
Wichita, KS · On-site
Lead a team of associates whose primary objective is to be available to answer calls from Marriott customers/guests about making reservations at Marriott properties. * Be willing to train and to ...
Core Services Manager
Wichita, KS · On-site
Lead a team of associates whose primary objective is to be available to answer calls from Marriott customers/guests about making reservations at Marriott properties. * Be willing to train and to ...
Core Services Manager
Wichita, KS · On-site
Lead a team of associates whose primary objective is to be available to answer calls from Marriott customers/guests about making reservations at Marriott properties. * Be willing to train and to ...
Core Services Manager
Wichita, KS · On-site
Lead a team of associates whose primary objective is to be available to answer calls from Marriott customers/guests about making reservations at Marriott properties. * Be willing to train and to ...
Reservations Clerk
Orlando, FL · On-site
$13.50 - $17/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Clerk
Orlando, FL · On-site
$13.50 - $17/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Core Services Manager
Wichita, KS · On-site
$61K - $78K/yr
Lead a team of associates whose primary objective is to be available to answer calls from Marriott customers/guests about making reservations at Marriott properties. * Be willing to train and to ...
Core Services Manager
Wichita, KS · On-site
$61K - $78K/yr
Lead a team of associates whose primary objective is to be available to answer calls from Marriott customers/guests about making reservations at Marriott properties. * Be willing to train and to ...
Reservations Agent
Lahaina, HI · On-site
$32.89/hr
Additional Information Job Number 26091438 Job Category Reservations Location 1 Ritz Carlton Dr ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Agent
Lahaina, HI · On-site
$32.89/hr
Additional Information Job Number 26091438 Job Category Reservations Location 1 Ritz Carlton Dr ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Clerk
Orlando, FL · On-site
Job Number 26096929 Job Category Reservations Location 4040 Central Florida Pkwy, Orlando, Florida ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Clerk
Orlando, FL · On-site
Job Number 26096929 Job Category Reservations Location 4040 Central Florida Pkwy, Orlando, Florida ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservation Agent -Taghazout Bay Marriott Resort
$15.25 - $19.25/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservation Agent -Taghazout Bay Marriott Resort
$15.25 - $19.25/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Part Time Reservations Agent
Portland, OR · On-site
$17 - $21.25/hr
... Reservations Location 900 SW Washington St, Portland, Oregon, United States, 97205 VIEW ON MAP ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Part Time Reservations Agent
Portland, OR · On-site
$17 - $21.25/hr
... Reservations Location 900 SW Washington St, Portland, Oregon, United States, 97205 VIEW ON MAP ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Spa Reservations Agent
Santa Barbara, CA · On-site
$17.25 - $21.50/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Spa Reservations Agent
Santa Barbara, CA · On-site
$17.25 - $21.50/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Agent
Lahaina, HI · On-site
$16.75 - $20.75/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Agent
Lahaina, HI · On-site
$16.75 - $20.75/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Clerk
Orlando, FL · On-site
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Clerk
Orlando, FL · On-site
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Spa Reservations Agent
Santa Barbara, CA · On-site
$29/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Spa Reservations Agent
Santa Barbara, CA · On-site
$29/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Part Time Reservations Agent
Portland, OR · On-site
$17 - $21.25/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Part Time Reservations Agent
Portland, OR · On-site
$17 - $21.25/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Agent
Lahaina, HI · On-site
$32.89/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Agent
Lahaina, HI · On-site
$32.89/hr
... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Reservations Supervisor
Islamorada, FL · On-site
Property Description Three Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more ... Join our exceptional team as a Reservations Supervisor and be at the forefront of creating ...
Reservations Supervisor
Islamorada, FL · On-site
Property Description Three Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more ... Join our exceptional team as a Reservations Supervisor and be at the forefront of creating ...
Three Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more than a place to work ... Join our exceptional team as a Reservations Supervisor and be at the forefront of creating ...
Three Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more than a place to work ... Join our exceptional team as a Reservations Supervisor and be at the forefront of creating ...
Reservations Supervisor
Islamorada, FL · On-site +1
Property Description Three Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more ... Join our exceptional team as a Reservations Supervisor and be at the forefront of creating ...
Reservations Supervisor
Islamorada, FL · On-site +1
Property Description Three Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more ... Join our exceptional team as a Reservations Supervisor and be at the forefront of creating ...
Reservations Group Coordinator
Miami Beach, FL · On-site
$17 - $21.75/hr
You'll handle room blocks, reservations, and guest details with precision and care, providing ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...
Reservations Group Coordinator
Miami Beach, FL · On-site
$17 - $21.75/hr
You'll handle room blocks, reservations, and guest details with precision and care, providing ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...
Reservations Supervisor
Islamorada, FL · On-site
Property Description Three Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more ... Join our exceptional team as a Reservations Supervisor and be at the forefront of creating ...
Reservations Supervisor
Islamorada, FL · On-site
Property Description Three Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more ... Join our exceptional team as a Reservations Supervisor and be at the forefront of creating ...
Marriott Reservations information
See salary details
$11.06 - $12.11
1% of jobs
$12.11 - $13.16
3% of jobs
$13.16 - $14.20
6% of jobs
$14.20 - $15.25
12% of jobs
$15.46 is the 25th percentile. Wages below this are outliers.
$15.25 - $16.30
14% of jobs
The median wage is $17.15 / hr.
$16.30 - $17.35
17% of jobs
$17.35 - $18.40
15% of jobs
$19.08 is the 75th percentile. Wages above this are outliers.
$18.40 - $19.45
11% of jobs
$19.45 - $20.50
11% of jobs
$20.50 - $21.55
7% of jobs
$21.55 - $22.60
3% of jobs
$11
$17
$22
How much do marriott reservations jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for marriott reservations in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.
How does a Marriott Reservations agent typically collaborate with other departments to ensure a positive guest experience?
Marriott Reservations agents frequently coordinate with front desk staff, housekeeping, and sales teams to confirm room availability, accommodate special requests, and resolve guest issues. Effective communication is essential, as agents relay important guest preferences and booking details to on-property teams to ensure seamless service. This collaborative approach helps maintain high guest satisfaction and often involves using shared reservation systems and regular team meetings to address ongoing needs or challenges.
What is the difference between Marriott Reservations vs Hotel Front Desk Agent?
| Aspect | Marriott Reservations | Hotel Front Desk Agent |
|---|---|---|
| Primary Role | Handling reservation bookings, managing guest reservations, and customer inquiries before arrival | Assisting guests during check-in/check-out, providing services, and managing guest needs on-site |
| Required Skills | Customer service, reservation systems, communication | Customer service, communication, problem-solving |
| Work Environment | Office setting, call centers, reservation departments | Front desk, hotel lobby, on-site |
| Common Certifications | Hospitality or customer service experience, reservation system training | Hospitality experience, customer service skills |
While Marriott Reservations focuses on managing bookings and guest inquiries remotely, Hotel Front Desk Agents handle guest interactions directly at the hotel. Both roles require strong customer service skills and hospitality knowledge, but they differ mainly in location and daily responsibilities.
What is a Marriott Reservations?
Marriott Reservations refers to the team or service responsible for handling bookings and inquiries for Marriott hotels worldwide. This team assists guests with making, modifying, or canceling hotel reservations, provides information about room availability, rates, and amenities, and helps ensure a smooth booking experience. Marriott Reservations can be reached via phone, online chat, or the official Marriott website, and they serve both individual travelers and groups. Their goal is to provide excellent customer service and support to guests before, during, and after their stay.
What are the key skills and qualifications needed to thrive as a Marriott Reservations agent, and why are they important?
To thrive as a Marriott Reservations Agent, you need strong customer service skills, attention to detail, and familiarity with hospitality procedures, often supported by a high school diploma or equivalent. Experience with reservation management systems, such as Marriott's proprietary platforms, and proficiency in basic computer applications are important technical requirements. Excellent verbal communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These skills ensure accurate bookings, positive guest experiences, and effective handling of guest inquiries in a competitive hospitality environment.
What cities are hiring for Marriott Reservations jobs? Cities with the most Marriott Reservations job openings:
What are the most commonly searched types of Marriott Reservations jobs? The most popular types of Marriott Reservations jobs are:
What states have the most Marriott Reservations jobs? States with the most job openings for Marriott Reservations jobs include:
What job categories do people searching Marriott Reservations jobs look for? The top searched job categories for Marriott Reservations jobs are:
Full-time
Posted 6 days ago
Marriott International rating
6.4
Based on 1,184 frontline employees who took The Breakroom Quiz
53rd of 108 rated hotels
Job description
POSITION SUMMARY
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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