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Marriott Reservations Jobs in Wisconsin (NOW HIRING)

White Lodging

Concierge

Milwaukee, WI · On-site

$15.25 - $19.75/hr

... including reservations, hotel information, and arranging transportation. * Develop a thorough ... Marriott.

Hawkeye Hospitality

Night Auditor

Brookfield, WI · On-site

$14 - $18.75/hr

We maintain lasting affiliations with leading brands, including Marriott, Hilton, and ... reservations and all other guest inquiries. QUALIFICATIONS: * Previous guest relations training.

Legacy Ventures LLC

Night Audit

Madison, WI · On-site

$15 - $20.25/hr

Night Audit Marriott Madison South (LHP Madison1) - Madison, WI 53713 Position Type Full Time ... Respond to guest inquiries and emergencies; assist with reservations and room sales, including ...

Hawkeye Hospitality

Night Auditor

Milwaukee, WI · On-site

$14.75 - $19.75/hr

We maintain lasting affiliations with leading brands, including Marriott, Hilton, and ... reservations and all other guest inquiries. QUALIFICATIONS: * Previous guest relations training.

ALM MW LLC

Front Desk Agent

Wauwatosa, WI · On-site

$14 - $17.75/hr

We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

Arbor Lodging Management

Front Desk Agent

Milwaukee, WI · On-site

$14 - $17.75/hr

We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

Arbor Lodging

Front Desk Agent

Wauwatosa, WI · On-site

$14 - $17.75/hr

We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

Arbor Lodging

Front Desk Agent

Wauwatosa, WI · On-site

$14 - $17.75/hr

We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

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Marriott Reservations information

See Wisconsin salary details

$11

$17

$22

How much do marriott reservations jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for marriott reservations in Wisconsin is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What is a Marriott Reservations?

Marriott Reservations refers to the team or service responsible for handling bookings and inquiries for Marriott hotels worldwide. This team assists guests with making, modifying, or canceling hotel reservations, provides information about room availability, rates, and amenities, and helps ensure a smooth booking experience. Marriott Reservations can be reached via phone, online chat, or the official Marriott website, and they serve both individual travelers and groups. Their goal is to provide excellent customer service and support to guests before, during, and after their stay.

How does a Marriott Reservations agent typically collaborate with other departments to ensure a positive guest experience?

Marriott Reservations agents frequently coordinate with front desk staff, housekeeping, and sales teams to confirm room availability, accommodate special requests, and resolve guest issues. Effective communication is essential, as agents relay important guest preferences and booking details to on-property teams to ensure seamless service. This collaborative approach helps maintain high guest satisfaction and often involves using shared reservation systems and regular team meetings to address ongoing needs or challenges.

What are the key skills and qualifications needed to thrive as a Marriott Reservations agent, and why are they important?

To thrive as a Marriott Reservations Agent, you need strong customer service skills, attention to detail, and familiarity with hospitality procedures, often supported by a high school diploma or equivalent. Experience with reservation management systems, such as Marriott's proprietary platforms, and proficiency in basic computer applications are important technical requirements. Excellent verbal communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These skills ensure accurate bookings, positive guest experiences, and effective handling of guest inquiries in a competitive hospitality environment.

What is the difference between Marriott Reservations vs Hotel Front Desk Agent?

AspectMarriott ReservationsHotel Front Desk Agent
Primary RoleHandling reservation bookings, managing guest reservations, and customer inquiries before arrivalAssisting guests during check-in/check-out, providing services, and managing guest needs on-site
Required SkillsCustomer service, reservation systems, communicationCustomer service, communication, problem-solving
Work EnvironmentOffice setting, call centers, reservation departmentsFront desk, hotel lobby, on-site
Common CertificationsHospitality or customer service experience, reservation system trainingHospitality experience, customer service skills

While Marriott Reservations focuses on managing bookings and guest inquiries remotely, Hotel Front Desk Agents handle guest interactions directly at the hotel. Both roles require strong customer service skills and hospitality knowledge, but they differ mainly in location and daily responsibilities.

What are popular job titles related to Marriott Reservations jobs in Wisconsin?

For Marriott Reservations jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Marriott Reservations jobs in Wisconsin look for?

The top searched job categories for Marriott Reservations jobs in Wisconsin are:

Marriott Reservations jobs near you
Infographic showing various Marriott Reservations job openings in Wisconsin as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,624 per year, or $17.6 per hour.

Concierge

White Lodging

Milwaukee, WI • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

34th of 107 rated hotels

Job description

Description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

What You'll Do

  • The concierge will provide the highest quality of service to the guest, anticipating and exceeding their expectations.
  • Assist guests with any special requests including reservations, hotel information, and arranging transportation.
  • Develop a thorough knowledge of hotel services and surroundings, the local area, and nearby travel services. Accurately answer any guest questions and provide thoughtful recommendations.
  • Help to resolve any guest complaints or concerns that come your way.
  • Assist guests with food and beverage needs while in the concierge lounge and clean the lounge as needed.
  • Develop and maintain positive working relationships.
  • Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
  • Perform other duties as assigned.

What You'll Bring

  • The concierge will have an outgoing and social personality.
  • Excellent communication and listening skills.
  • A passion for service with a positive, can-do attitude and a team-player mindset.
  • A talent for problem-solving and the ability to adapt to any situation.
  • Ability to stand and walk for long periods of time and to lift at least 10 pounds regularly.


What You Can Look Forward To

  • DailyPay option
  • Day 1 Medical, Dental and Vision insurance
  • Vacation/Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • 401(k) with company match
  • Hostcare Resources healthcare concierge
  • Leadership development
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.


Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, "Marriott"). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.

What White Lodging employees say

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