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Marriott Reservations Jobs (NOW HIRING)

Marriott International

Reservations Clerk

Honolulu, HI · On-site

$27.82 - $34.78/hr

... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Davidson Hospitality Group

Reservations Agent

Midway, UT

$15.25 - $19/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

New

Homestead Midway Utah

Reservations Agent

Midway, UT

$15.25 - $19/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

New

Marriott

Hotel Room Inventory Manager

Mobile, AL · On-site

Previous experience in Revenue Management, Inventory Management, Reservations, or Front Office leadership within a full-service Marriott hotel * Hands-on experience with MARSHA, Marriott Property ...

The Don CeSar

Reservations Agent

Saint Pete Beach, FL

$15.25 - $19/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

The Don CeSar

Reservations Agent

Saint Pete Beach, FL · On-site

$15.25 - $19/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

Eden Roc Miami Beach

Reservations Agent

Miami Beach, FL

$15.75 - $19.75/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

Eden Roc Miami Beach

Reservations Agent

Miami Beach, FL · On-site

$15.75 - $19.75/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

Eden Roc Miami Beach

Reservations Agent

Miami Beach, FL · On-site

$15.75 - $19.75/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

Davidson Hospitality Group

Reservations Agent

Miami Beach, FL · On-site

$15.75 - $19.75/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

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Marriott Reservations information

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$11

$17

$22

How much do marriott reservations jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for marriott reservations in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How does a Marriott Reservations agent typically collaborate with other departments to ensure a positive guest experience?

Marriott Reservations agents frequently coordinate with front desk staff, housekeeping, and sales teams to confirm room availability, accommodate special requests, and resolve guest issues. Effective communication is essential, as agents relay important guest preferences and booking details to on-property teams to ensure seamless service. This collaborative approach helps maintain high guest satisfaction and often involves using shared reservation systems and regular team meetings to address ongoing needs or challenges.

How do Marriott employees make reservations?

Marriott reservations employees typically use the company's internal reservation system or global distribution systems (GDS) to book rooms for guests. They may also handle reservations via phone, online platforms, or email, following company protocols and customer service standards.

What is the difference between Marriott Reservations vs Hotel Front Desk Agent?

AspectMarriott ReservationsHotel Front Desk Agent
Primary RoleHandling reservation bookings, managing guest reservations, and customer inquiries before arrivalAssisting guests during check-in/check-out, providing services, and managing guest needs on-site
Required SkillsCustomer service, reservation systems, communicationCustomer service, communication, problem-solving
Work EnvironmentOffice setting, call centers, reservation departmentsFront desk, hotel lobby, on-site
Common CertificationsHospitality or customer service experience, reservation system trainingHospitality experience, customer service skills

While Marriott Reservations focuses on managing bookings and guest inquiries remotely, Hotel Front Desk Agents handle guest interactions directly at the hotel. Both roles require strong customer service skills and hospitality knowledge, but they differ mainly in location and daily responsibilities.

What is the 15 5 rule at Marriott?

The 15/5 rule at Marriott refers to a customer service guideline where employees are encouraged to greet guests within 15 seconds of arrival and address their needs within 5 minutes. For reservations staff, it emphasizes prompt responses and efficient handling of guest inquiries to enhance service quality.

Is it hard to get hired by Marriott?

Getting hired for a Marriott Reservations position typically involves meeting basic requirements such as customer service skills and previous experience in hospitality or call center roles. The application process may include interviews and background checks, and competition can vary based on location and job availability.

How much does a Marriott employee make?

The average salary for a Marriott employee varies by role, experience, and location. Front desk staff typically earn around $12 to $16 per hour, while managerial positions can pay $50,000 or more annually. Compensation may also include benefits such as health insurance and employee discounts.

What are Marriott Reservations?

Marriott Reservations refers to the team or service responsible for handling bookings and inquiries for Marriott hotels worldwide. This team assists guests with making, modifying, or canceling hotel reservations, provides information about room availability, rates, and amenities, and helps ensure a smooth booking experience. Marriott Reservations can be reached via phone, online chat, or the official Marriott website, and they serve both individual travelers and groups. Their goal is to provide excellent customer service and support to guests before, during, and after their stay.

What are the key skills and qualifications needed to thrive as a Marriott Reservations Agent, and why are they important?

To thrive as a Marriott Reservations Agent, you need strong customer service skills, attention to detail, and familiarity with hospitality procedures, often supported by a high school diploma or equivalent. Experience with reservation management systems, such as Marriott's proprietary platforms, and proficiency in basic computer applications are important technical requirements. Excellent verbal communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These skills ensure accurate bookings, positive guest experiences, and effective handling of guest inquiries in a competitive hospitality environment.
What cities are hiring for Marriott Reservations jobs? Cities with the most Marriott Reservations job openings:
What are the most commonly searched types of Marriott Reservations jobs? The most popular types of Marriott Reservations jobs are:
What states have the most Marriott Reservations jobs? States with the most job openings for Marriott Reservations jobs include:
What job categories do people searching Marriott Reservations jobs look for? The top searched job categories for Marriott Reservations jobs are:
Marriott Reservations jobs near you
Infographic showing various Marriott Reservations job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.
Group Reservations Coordinator

Group Reservations Coordinator

Columbia Sussex

Anchorage, AK • On-site

$17.75 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Columbia Sussex rating

6.6

Company rating: 6.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Group Reservations Coordinator
Location: Marriott Anchorage Downtown
Job Description
The Group Housing Coordinator is responsible for coordinating and managing hotel group arrangements for clients.
Responsibilities
  • Coordinate and manage group arrangements for clients'.
  • Manage room blocks and ensure that all guest needs are met during their stay
  • Communicate with guests for bookings within a group block.
  • Provide excellent customer service to guests
  • Manage and maintain accurate records of all hotel group block arrangements
  • Collaborate with other departments to ensure seamless coordination of services for guests.
Requirements
  • 2+ years of experience in group coordination or related field
  • Strong communication and customer service
  • Excellent attention to detail and organizational skills
  • Ability to work independently and communicate as part of a team
  • Proficient in Microsoft Office and ability to learn new computer systems
  • Fulltime, Monday to Fridays

Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.
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