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Marriott Reservations Jobs in Washington (NOW HIRING)

Marriott

Senior Reservations Clerk

Washington, DC · On-site

$26.40 - $35.20/hr

Additional Information Job Number 26083486 Job Category Reservations Location 1127 Connecticut Ave ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Senior Reservations Clerk

Washington, DC · On-site

Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Groups Coordinator

Gaithersburg, MD

$18 - $23.75/hr

Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk Supervisor

Linthicum, MD · On-site

$16.75 - $21.50/hr

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk Supervisor

Linthicum Heights, MD · On-site

$23.69/hr

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott International

Groups Coordinator

Gaithersburg, MD · On-site

$21.93 - $23.58/hr

Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott International

Front Desk Supervisor

Linthicum, MD · On-site

$21.32/hr

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk/AYS Agent

Washington, DC · On-site

$16.25 - $20.50/hr

... reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Part-Time Front Desk/AYS Agent

Washington, DC · On-site

$16.25 - $20.50/hr

... reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk Supervisor

Washington, DC · On-site

$19.25 - $24.75/hr

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Operations Supervisor

Rockville, MD · On-site

Process all guest check-ins by confirming reservations in computer system, verifying guest identity ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Operations Supervisor

Annapolis, MD · On-site

Process all guest check-ins by confirming reservations in computer system, verifying guest identity ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk Supervisor

Washington, DC · On-site

$24.67 - $32.90/hr

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Night Auditor and Hotel Operations

Dulles, VA · On-site

$15.25 - $20.25/hr

Sell a room/accommodation to guests without reservations based on availability. Operate telephone ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Part-Time Front Desk/AYS Agent

Washington, DC · On-site

$30.95/hr

... reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk/AYS Agent

Washington, DC · On-site

$30.95/hr

... reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott International

Front Desk/AYS Agent

Washington, DC · On-site

$23.21/hr

... reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

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Marriott Reservations information

See Washington salary details

$12

$19

$25

How much do marriott reservations jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for marriott reservations in Washington is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.78 per hour, depending on experience, location, and employer.

What is a Marriott Reservations?

Marriott Reservations refers to the team or service responsible for handling bookings and inquiries for Marriott hotels worldwide. This team assists guests with making, modifying, or canceling hotel reservations, provides information about room availability, rates, and amenities, and helps ensure a smooth booking experience. Marriott Reservations can be reached via phone, online chat, or the official Marriott website, and they serve both individual travelers and groups. Their goal is to provide excellent customer service and support to guests before, during, and after their stay.

How does a Marriott Reservations agent typically collaborate with other departments to ensure a positive guest experience?

Marriott Reservations agents frequently coordinate with front desk staff, housekeeping, and sales teams to confirm room availability, accommodate special requests, and resolve guest issues. Effective communication is essential, as agents relay important guest preferences and booking details to on-property teams to ensure seamless service. This collaborative approach helps maintain high guest satisfaction and often involves using shared reservation systems and regular team meetings to address ongoing needs or challenges.

What are the key skills and qualifications needed to thrive as a Marriott Reservations agent, and why are they important?

To thrive as a Marriott Reservations Agent, you need strong customer service skills, attention to detail, and familiarity with hospitality procedures, often supported by a high school diploma or equivalent. Experience with reservation management systems, such as Marriott's proprietary platforms, and proficiency in basic computer applications are important technical requirements. Excellent verbal communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These skills ensure accurate bookings, positive guest experiences, and effective handling of guest inquiries in a competitive hospitality environment.

What is the difference between Marriott Reservations vs Hotel Front Desk Agent?

AspectMarriott ReservationsHotel Front Desk Agent
Primary RoleHandling reservation bookings, managing guest reservations, and customer inquiries before arrivalAssisting guests during check-in/check-out, providing services, and managing guest needs on-site
Required SkillsCustomer service, reservation systems, communicationCustomer service, communication, problem-solving
Work EnvironmentOffice setting, call centers, reservation departmentsFront desk, hotel lobby, on-site
Common CertificationsHospitality or customer service experience, reservation system trainingHospitality experience, customer service skills

While Marriott Reservations focuses on managing bookings and guest inquiries remotely, Hotel Front Desk Agents handle guest interactions directly at the hotel. Both roles require strong customer service skills and hospitality knowledge, but they differ mainly in location and daily responsibilities.

What are popular job titles related to Marriott Reservations jobs in Washington?

For Marriott Reservations jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Marriott Reservations jobs in Washington look for?

The top searched job categories for Marriott Reservations jobs in Washington are:

What cities in Washington are hiring for Marriott Reservations jobs?

Cities in Washington with the most Marriott Reservations job openings:

Marriott Reservations jobs near you
Infographic showing various Marriott Reservations job openings in Washington as of August 2026, with employment types broken down into 73% Full Time, 20% Part Time, 3% Temporary, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,096 per year, or $19.8 per hour.

Senior Reservations Clerk

Marriott

Washington, DC • On-site

$26.40 - $35.20/hr

Other

Re-posted 2 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz

56th of 109 rated hotels

Job description

Additional Information

Job Number 26083486

Job Category Reservations

Location 1127 Connecticut Ave NW, Washington, District of Columbia, United States, 20036 VIEW ON MAP (https://www.google.com/maps?q=1127%20Connecticut%20Ave%20NW%2C%20Washington%2C%20District%20of%20Columbia%2C%20United%20States%2C%2020036)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range: $26.40-$35.20 per hour

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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