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Marriott Reservations Jobs in Ohio (NOW HIRING)

Marriott

Guest Service Representative

Beavercreek, OH · On-site

$13/hr

Responsible for checking guests in and out of the hotel making reservations and assisting with ... Marriott International begins as an A&W Root Beer franchise in Washington, D.C., in May 1927.

Commonwealth Hotels

Guest Service Agent

Canton, OH · On-site

$14 - $17.75/hr

The Fairfield Inn and Suites by Marriott Canton South is seeking a Full-Time Hotel Guest Service ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

Commonwealth Hotels

Night Auditor

Beavercreek, OH · On-site

$14 - $18.50/hr

The Residence Inn by Marriott Dayton Beavercreek is seeking a Hotel Night Auditor, Overnight Guest ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

Commonwealth Hotels

Night Auditor

Beavercreek, OH · On-site

$14 - $18.50/hr

The Residence Inn by Marriott Dayton Beavercreek is seeking a Hotel Night Auditor, Overnight Guest ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

Commonwealth Hotels

Night Auditor

Beavercreek, OH · On-site

$14 - $18.75/hr

The Residence Inn by Marriott Dayton Beavercreek is seeking a Hotel Night Auditor, Overnight Guest ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

Commonwealth Hotels

Guest Service Agent

Canton, OH · On-site

$13.25 - $16.75/hr

The Fairfield Inn and Suites by Marriott Canton South is seeking a Full-Time Hotel Guest Service ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

Commonwealth Hotels

Guest Service Agent

Canton, OH · On-site

$14 - $17.75/hr

The Fairfield Inn and Suites by Marriott Canton South is seeking a Full-Time Hotel Guest Service ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

Marriott

Guest Relations Coordinator

Cleveland, OH · On-site

... transportation, reservations, dry cleaning) by making arrangements or identifying appropriate ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Commonwealth Hotels

Night Auditor

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The Residence Inn by Marriott Kenwood is seeking a Hotel Night Auditor, Overnight Hotel Guest ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

Commonwealth Hotels

Night Auditor

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The Residence Inn by Marriott Kenwood is seeking a Hotel Night Auditor, Overnight Hotel Guest ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

Commonwealth Hotels

Night Auditor

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The Residence Inn by Marriott Kenwood is seeking a Hotel Night Auditor, Overnight Hotel Guest ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

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All JobsMarriott Reservations JobsMarriott Reservations Jobs in Ohio

Marriott Reservations information

See Ohio salary details

$10

$16

$21

How much do marriott reservations jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for marriott reservations in Ohio is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a Marriott Reservations?

Marriott Reservations refers to the team or service responsible for handling bookings and inquiries for Marriott hotels worldwide. This team assists guests with making, modifying, or canceling hotel reservations, provides information about room availability, rates, and amenities, and helps ensure a smooth booking experience. Marriott Reservations can be reached via phone, online chat, or the official Marriott website, and they serve both individual travelers and groups. Their goal is to provide excellent customer service and support to guests before, during, and after their stay.

How does a Marriott Reservations agent typically collaborate with other departments to ensure a positive guest experience?

Marriott Reservations agents frequently coordinate with front desk staff, housekeeping, and sales teams to confirm room availability, accommodate special requests, and resolve guest issues. Effective communication is essential, as agents relay important guest preferences and booking details to on-property teams to ensure seamless service. This collaborative approach helps maintain high guest satisfaction and often involves using shared reservation systems and regular team meetings to address ongoing needs or challenges.

What are the key skills and qualifications needed to thrive as a Marriott Reservations agent, and why are they important?

To thrive as a Marriott Reservations Agent, you need strong customer service skills, attention to detail, and familiarity with hospitality procedures, often supported by a high school diploma or equivalent. Experience with reservation management systems, such as Marriott's proprietary platforms, and proficiency in basic computer applications are important technical requirements. Excellent verbal communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These skills ensure accurate bookings, positive guest experiences, and effective handling of guest inquiries in a competitive hospitality environment.

What is the difference between Marriott Reservations vs Hotel Front Desk Agent?

AspectMarriott ReservationsHotel Front Desk Agent
Primary RoleHandling reservation bookings, managing guest reservations, and customer inquiries before arrivalAssisting guests during check-in/check-out, providing services, and managing guest needs on-site
Required SkillsCustomer service, reservation systems, communicationCustomer service, communication, problem-solving
Work EnvironmentOffice setting, call centers, reservation departmentsFront desk, hotel lobby, on-site
Common CertificationsHospitality or customer service experience, reservation system trainingHospitality experience, customer service skills

While Marriott Reservations focuses on managing bookings and guest inquiries remotely, Hotel Front Desk Agents handle guest interactions directly at the hotel. Both roles require strong customer service skills and hospitality knowledge, but they differ mainly in location and daily responsibilities.

What are popular job titles related to Marriott Reservations jobs in Ohio?

For Marriott Reservations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Marriott Reservations jobs in Ohio look for?

The top searched job categories for Marriott Reservations jobs in Ohio are:

What cities in Ohio are hiring for Marriott Reservations jobs?

Cities in Ohio with the most Marriott Reservations job openings:

Marriott Reservations jobs near you
Infographic showing various Marriott Reservations job openings in Ohio as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,495 per year, or $16.6 per hour.

Front Desk Agent at Cincinnati Marriott North

Crestview Management, LLC

West Chester, OH • On-site

$13.50 - $17/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Front Desk Agent
Cincinnati Marriott North
Location: West Chester, OH, 45069
Job Description
Cincinnati Marriott North is seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a key role in delivering exceptional customer service and ensuring a smooth and welcoming check-in and check-out experience.
Responsibilities
  • Greet and welcome guests upon arrival with a warm and professional demeanor.
  • Check guests in and out efficiently while maintaining accuracy in reservations and billing.
  • Answer guest inquiries and provide information about hotel services, amenities, and local attractions.
  • Handle guest requests and resolve any issues promptly to ensure guest satisfaction.
  • Maintain the front desk area in a clean and organized manner.
  • Coordinate with housekeeping and maintenance teams to ensure guest rooms are ready and any issues are addressed.
  • Process payments and maintain accurate records of transactions.
  • Follow all hotel policies and procedures to ensure safety and security.
Qualifications
  • Previous experience in front desk or customer service roles preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Proficient with front desk software and basic computer applications.
  • Professional appearance and positive attitude.
Skills
  • Front Desk Operations
  • Customer Service
  • Reservation Management
  • Communication
  • Problem Solving
Employment Type
Full-time
Benefits
  • Insurance: Health, Dental, Vision
  • 401K
  • Hotel discounts

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