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Front Desk Agent Jobs in Ohio (NOW HIRING)

CUSA, LLC

Front Desk Agent

Mount Vernon, OH · On-site

$15/hr

Hotel PART TIME Front Desk Agent--2nd ShiftWe are currently looking for friendly energetic desk agents to join our team of professionals!Part Time (20-30 hrs per week)Can you work a flexible schedule?

Commonwealth Hotels

Front Desk Agent

Carrollton, OH · On-site

$11 - $14/hr

The Candlewood Suites by IHG Carrollton is seeking a Hotel Front Desk Clerk, Hotel Front Desk Agent, or Hotel Guest Service Agent About Us: Working at the Candlewood Suites Carrollton offers numerous ...

Commonwealth Hotels

Front Desk Agent

Carrollton, OH · On-site

$11 - $14/hr

The Candlewood Suites by IHG Carrollton is seeking a Hotel Front Desk Clerk, Hotel Front Desk Agent, or Hotel Guest Service Agent About Us: Working at the Candlewood Suites Carrollton offers numerous ...

Commonwealth Hotels

Front Desk Agent

Carrollton, OH · On-site

$11 - $14/hr

The Candlewood Suites by IHG Carrollton is seeking a Hotel Front Desk Clerk, Hotel Front Desk Agent, or Hotel Guest Service Agent About Us: Working at the Candlewood Suites Carrollton offers numerous ...

Crestline Hotels & Resorts

Front Desk Agent

Hamilton, OH · On-site

$12.25 - $15.25/hr

Part-Time Front Desk Agent The Well House in Hamilton is looking for a Part-Time Front Desk Agent. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and ...

Homewood Suites by Hilton

Front Desk Agent

Columbus, OH · On-site

$13.25 - $16.75/hr

Front Desk Agent We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing ...

New

Hotel Spero

FRONT DESK AGENT

Hamilton, OH · On-site

$12.25 - $15.25/hr

Part-Time Front Desk Agent The Well House in Hamilton is looking for a Part-Time Front Desk Agent. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and ...

The Delta by Marriott

Front Desk Agent

Toledo, OH · On-site

$13 - $16.50/hr

Front Desk Agent We are looking for a Front Desk Agent to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Front Desk Agent responsibilities include greeting ...

Holiday Inn Express

Front Desk Agent

Dayton, OH · On-site

$13.75 - $17.50/hr

Front Desk Agent The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service ...

Holiday Inn Express

Front Desk Agent

Springfield, OH · On-site

$13.50 - $17/hr

Front Desk Agent The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service ...

Twin Tier Hospitality

Be Seen First

Front Desk Agent

Westlake, OH · On-site

$16 - $17/hr

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering ...

Commonwealth Hotels

Front Desk Agent

Cincinnati, OH · On-site

$13.75 - $17.25/hr

The Residence Inn Kenwood is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Working at the Residence Inn Kenwood offers numerous benefits, including ...

New

Hocking College

Front Desk Agent

Nelsonville, OH · On-site

$16/hr

Front Desk Agent $16.00 per hour * Position Purpose Under the direct supervision of the General Manager of the Lodge at Hocking College, the Front Desk Agent will oversee all front desk operations at ...

Hocking College

Front Desk Agent

Nelsonville, OH · On-site

$16/hr

Front Desk Agent $16.00 per hour * Position Purpose Under the direct supervision of the General Manager of the Lodge at Hocking College, the Front Desk Agent will oversee all front desk operations at ...

InnVite Hospitality

Front Desk Agent

Englewood, OH · On-site

$30K - $45K/yr

Front Desk Agent Days Inn by Wyndham, Englewood Ohio is hiring Front Desk Agent through Management Training program that is covering training in all hotel departments. Reports to : Front Desk Manager.

Innvite Hospitality

Front Desk Agent

Englewood, OH · On-site

$30K - $45K/yr

Front Desk Agent Days Inn by Wyndham, Englewood Ohio is hiring Front Desk Agent through Management Training program that is covering training in all hotel departments. Reports to : Front Desk Manager.

Hocking College

Front Desk Agent

Nelsonville, OH · On-site

$16/hr

Front Desk Agent $16.00 per hour * Position Purpose Under the direct supervision of the General Manager of the Lodge at Hocking College, the Front Desk Agent will oversee all front desk operations at ...

Innvite Hospitality

Front Desk Agent

Englewood, OH · On-site

$30K - $45K/yr

Front Desk Agent Days Inn by Wyndham, Englewood Ohio is hiring Front Desk Agent through Management Training program that is covering training in all hotel departments.Reports to: Front Desk Manager.

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All JobsFront Desk Agent JobsFront Desk Agent Jobs in Ohio

Front Desk Agent information

See Ohio salary details

$8

$14

$19

How much do front desk agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for front desk agent in Ohio is $14.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $16.44 per hour, depending on experience, location, and employer.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What front desk agent jobs pay the most?

Front desk agent positions in luxury hotels, corporate offices, or high-end resorts tend to offer higher pay due to the level of service required and the environment. Salaries can also increase with experience, certifications, and additional responsibilities such as supervisory roles or multilingual skills.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.
More about Front Desk Agent jobs

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What are popular job titles related to Front Desk Agent jobs in Ohio?

For Front Desk Agent jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Front Desk Agent jobs in Ohio look for?

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What cities in Ohio are hiring for Front Desk Agent jobs?

Cities in Ohio with the most Front Desk Agent job openings:

What are popular job titles related to Front Desk Agent jobs in OH?

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Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Ohio as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,977 per year, or $14.9 per hour.

Front Desk Agent

CUSA, LLC

Mount Vernon, OH • On-site

$15/hr

Part-time

Re-posted 11 days ago

Job description

Now Hiring: Hotel PART TIME Front Desk Agent--2nd ShiftWe are currently looking for friendly energetic desk agents to join our team of professionals!Part Time (20-30 hrs per week)Can you work a flexible schedule?Holidays and Weekends availabilityCustomer Service experience preferredFast LearnerIndependent with team collaborationStrong problem solving abilities CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Mount Vernon Grand Hotel. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.
CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

Social media

Facebook

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