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Front Desk Agent Jobs in Ohio (NOW HIRING)

Commonwealth Hotels

Front Desk Agent

Carrollton, OH · On-site

$11 - $14/hr

The Candlewood Suites by IHG Carrollton is seeking a Hotel Front Desk Clerk, Hotel Front Desk Agent, or Hotel Guest Service Agent About Us: Working at the Candlewood Suites Carrollton offers numerous ...

Commonwealth Hotels

Front Desk Agent

Carrollton, OH · On-site

$11 - $14/hr

The Candlewood Suites by IHG Carrollton is seeking a Hotel Front Desk Clerk, Hotel Front Desk Agent, or Hotel Guest Service Agent About Us: Working at the Candlewood Suites Carrollton offers numerous ...

Commonwealth Hotels

Front Desk Agent

Carrollton, OH · On-site

$11 - $14/hr

The Candlewood Suites by IHG Carrollton is seeking a Hotel Front Desk Clerk, Hotel Front Desk Agent, or Hotel Guest Service Agent About Us: Working at the Candlewood Suites Carrollton offers numerous ...

Crestline Hotels & Resorts

Front Desk Agent

Hamilton, OH · On-site

$12.25 - $15.25/hr

Part-Time Front Desk Agent The Well House in Hamilton is looking for a Part-Time Front Desk Agent. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and ...

Hotel Spero

FRONT DESK AGENT

Hamilton, OH · On-site

$12.25 - $15.25/hr

Part-Time Front Desk Agent The Well House in Hamilton is looking for a Part-Time Front Desk Agent. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and ...

The Delta by Marriott

Front Desk Agent

Toledo, OH · On-site

$13 - $16.50/hr

Front Desk Agent We are looking for a Front Desk Agent to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Front Desk Agent responsibilities include greeting ...

Holiday Inn Express

Front Desk Agent

Dayton, OH · On-site

$13.75 - $17.50/hr

Front Desk Agent The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service ...

Holiday Inn Express

Front Desk Agent

Springfield, OH · On-site

$13.50 - $17/hr

Front Desk Agent The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service ...

Twin Tier Hospitality

Front Desk Agent

Westlake, OH · On-site

$16 - $17/hr

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering ...

Commonwealth Hotels

Front Desk Agent

Cincinnati, OH · On-site

$13.75 - $17.25/hr

The Residence Inn Kenwood is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Working at the Residence Inn Kenwood offers numerous benefits, including ...

Commonwealth Hotels

Front Desk Agent

Cincinnati, OH · On-site

$13.75 - $17.25/hr

The Residence Inn Kenwood is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Working at the Residence Inn Kenwood offers numerous benefits, including ...

Commonwealth Hotels

Front Desk Agent

Cincinnati, OH · On-site

$13.75 - $17.25/hr

The Residence Inn Kenwood is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Working at the Residence Inn Kenwood offers numerous benefits, including ...

Hocking College

Front Desk Agent

Nelsonville, OH · On-site

$16/hr

Front Desk Agent $16.00 per hour * Position Purpose Under the direct supervision of the General Manager of the Lodge at Hocking College, the Front Desk Agent will oversee all front desk operations at ...

Hocking College

Front Desk Agent

Nelsonville, OH

$16/hr

Front Desk Agent $16.00 per hour * Position Purpose Under the direct supervision of the General Manager of the Lodge at Hocking College, the Front Desk Agent will oversee all front desk operations at ...

Innvite Hospitality

Front Desk Agent

Englewood, OH · On-site

$30K - $45K/yr

Front Desk Agent Days Inn by Wyndham, Englewood Ohio is hiring Front Desk Agent through Management Training program that is covering training in all hotel departments. Reports to : Front Desk Manager.

InnVite Hospitality

Front Desk Agent

Englewood, OH · On-site

$30K - $45K/yr

Front Desk Agent Days Inn by Wyndham, Englewood Ohio is hiring Front Desk Agent through Management Training program that is covering training in all hotel departments. Reports to : Front Desk Manager.

Innvite Hospitality

Front Desk Agent

Englewood, OH · On-site

$30K - $45K/yr

Front Desk Agent Days Inn by Wyndham, Englewood Ohio is hiring Front Desk Agent through Management Training program that is covering training in all hotel departments.Reports to: Front Desk Manager.

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All JobsFront Desk Agent JobsFront Desk Agent Jobs in Ohio

Front Desk Agent information

See Ohio salary details

$8

$14

$19

How much do front desk agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front desk agent in Ohio is $14.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $16.44 per hour, depending on experience, location, and employer.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What front desk agent jobs pay the most?

Experienced front desk agents working in luxury hotels, resorts, or high-end establishments tend to earn the highest salaries, often supplemented by tips and bonuses. Management roles such as front desk supervisor or manager also offer higher pay, especially with relevant certifications and extensive hospitality experience.

What is the work of a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, providing information about the property and local area, and handling customer inquiries and complaints. They often use computer systems to manage bookings and may perform administrative tasks during their shift.
More about Front Desk Agent jobs

What are the most commonly searched types of Front Desk Agent jobs in Ohio?

The most popular types of Front Desk Agent jobs in Ohio are:

What are popular job titles related to Front Desk Agent jobs in Ohio?

For Front Desk Agent jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Front Desk Agent jobs in Ohio look for?

The top searched job categories for Front Desk Agent jobs in Ohio are:

What cities in Ohio are hiring for Front Desk Agent jobs?

Cities in Ohio with the most Front Desk Agent job openings:

What are popular job titles related to Front Desk Agent jobs in OH?

For Front Desk Agent jobs in OH, the most frequently searched job titles are:

Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Ohio as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,977 per year, or $14.9 per hour.

Front Desk Agent

Sheraton Suites Columbus Worthington

Columbus, OH • On-site

$13.25 - $16.75/hr

Other

Re-posted 18 days ago

Job description

Front Desk Agent

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

  • Competitive pay
  • Flexible scheduling
  • Supportive team environment
  • Opportunity for advancement

Responsibilities:

  • Greet and assist guests during arrival and departure
  • Process payments and issue room keys
  • Respond promptly to guest questions and concerns
  • Coordinate with housekeeping and maintenance
  • Maintain accurate reservation records

Apply