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Power Life

Front Desk Assistant - Omaha, NE

Omaha, NE · On-site

$20/hr

Position details:The Front Desk Assistant position provides support to instructors and students during busy class transitions and throughout their shift. Their presence positively impacts ...

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How much do front desk assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for front desk assistant in the United States is $15.05, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.31 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
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Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $31,304 per year, or $15.1 per hour.

Front Desk Assistant

Seacoast Mental Health Center

Exeter, NH

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

Job description

Full-time Front Desk Assistant - Exeter

Seacoast Mental Health Center is hiring a Front Desk Assistant for our Exeter, NH office. If you like making a difference in your community and are passionate about working in a non-profit organization, Seacoast Mental Health is an excellent choice! 

At Seacoast Mental Health Center, we provide hope and promote recovery for children, adolescences, adults and their families in the Eastern half of Rockingham County.

The Front Desk Assistant answers and monitors all telephone calls to the Center in a professional manner; greets all clients and visitors to the Center; receives client payments; schedules client appointments in the centralized scheduling system, rearranges appointments as necessary; makes appointment reminder calls to clients for clinicians as needed; updates client demographics and insurance information. Responsible for evening closing procedures. Provides back up for all other office duties. Other tasks as needed to support and maintain the Center.

Hours:

Monday11-7
Tues 10-6
Wed 10-6
Thurs 10-6 
Friday  9-5
 
With flexibility to provide coverage for other front desk staff when needed.

Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc.  We are an Equal Opportunity Employer, and we value the diversity of our community. 

Apply