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Front Desk Assistant Jobs in Indiana (NOW HIRING)

Mira Salon and Spa

Front Desk Manager

Bloomington, IN · On-site

$15 - $17/hr

We are hiring for a positive, outgoing leader to support and manage our front desk staff in ... Continuously checking on the hair floor for any problems or issues you can assist with or prevent

Mira Salon and Spa

Front Desk Manager

Bloomington, IN

$15 - $17/hr

We are hiring for a positive, outgoing leader to support and manage our front desk staff in ... Continuously checking on the hair floor for any problems or issues you can assist with or prevent

Home 2 Suites Columbus

Front Desk Supervisor

Columbus, IN · On-site

$15 - $18/hr

Understand hospitality terms. • Assist in preparation of revenue and occupancy forecasting. • Ensure correct and accurate cash handling at the front desk. • Ensure that associates ...

Ascent Hospitality

Front Desk Agent

Lebanon, IN · On-site

$13.75 - $17.25/hr

As a Front Desk Agent, you'll greet guests, assist with check-ins and check-outs, answer questions, and help create a positive experience for everyone who stays with us. What You'll Do: * Welcome and ...

Hampton Inn & Suites - Lebanon

Front Desk Agent

Lebanon, IN · On-site

$13.75 - $17.25/hr

As a Front Desk Agent, you'll greet guests, assist with check-ins and check-outs, answer questions, and help create a positive experience for everyone who stays with us. What You'll Do: * Welcome and ...

DFR

Eligibility Assistant - Front Desk

Plymouth, IN · On-site

$14/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Princeton, IN · On-site

$14/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

New

DFR

Eligibility Assistant - Front Desk

Shelbyville, IN · On-site

$15/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

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Front Desk Assistant information

See Indiana salary details

$8

$14

$20

How much do front desk assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for front desk assistant in Indiana is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $16.49 per hour, depending on experience, location, and employer.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Indiana? The most popular types of Front Desk jobs in Indiana are:
What are popular job titles related to Front Desk Assistant jobs in Indiana? For Front Desk Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Indiana look for? The top searched job categories for Front Desk Assistant jobs in Indiana are:
What cities in Indiana are hiring for Front Desk Assistant jobs? Cities in Indiana with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you

Front Desk

SpringHill Suites By Marriott Indianapolis Carmel

Carmel, IN

$14.25 - $18/hr

Full-time

Re-posted 2 days ago

Job description

$1000 Joining Bonus
Job responsibilities : 

Front Desk Agent Job Description:

We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.

Front Desk Agent Responsibilities:

1. Greeting and thanking guests in a sincere, friendly manner.

2. Checking guests in on arrival and out on departure.

3. Posting charges to appropriate guest accounts.

4. Anticipating and addressing guests' needs, and resolving their problems and complaints.

5. Assisting guests with disabilities.

6. Operating switchboard and assisting with inquiries.

7. Assisting the reservations manager with taking reservations.

8. Collaborating and communicating with other internal departments to ensure guest satisfaction.

9. Complying with company procedures and safety policies.

10. Performing duties on a daily checklist.

Job Qualification : 

Front Desk Agent Requirements:

1. High school diploma or suitable equivalent.

2. 1+ years of front desk agent experience preferred.

3. Well-groomed, professional appearance.

4. Outstanding written and verbal communication skills.

5. Team player.

6. Physically agile, and able to stand for extended periods.

7. Available to work shifts, over weekends, and on public holidays.