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Front Desk Assistant Jobs in Indiana (NOW HIRING)

White Lodging

Front Desk Manager

Indianapolis, IN · On-site

$16.25 - $21/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

New

White Lodging Careers

Front Desk Manager

Indianapolis, IN · On-site

$16.25 - $21/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

DFR

Eligibility Assistant - Front Desk

Connersville, IN · On-site

$14/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR llc

Eligibility Assistant - Front Desk

Anderson, IN · On-site

$15/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

TUMI Hospitality

Front Desk Clerk

Bloomington, IN · On-site

$12.25 - $15/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Follow all company policies, procedures, and guest service standards. * Assist with additional ...

DFR

Eligibility Assistant - Front Desk

Shelbyville, IN · On-site

$15/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR llc

Eligibility Assistant - Front Desk

Plymouth, IN · On-site

$14/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Plymouth, IN · On-site

$14/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

South Bend, IN

$15/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Shelbyville, IN · On-site

$15/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR llc

Eligibility Assistant - Front Desk

Wabash, IN · On-site

$14/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

General Hotels

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

Front Desk Supervisor General Hotels Corporation has an immediate opening for a Front Desk ... Welcome guests in a friendly, prompt and professional manner * Assist Guest Services staff, as ...

Boyd Gaming

Front Desk Supervisor

Michigan City, IN · On-site

$16.50 - $21.50/hr

Front Desk Supervisor Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the ...

DFR

Eligibility Assistant - Front Desk

Noblesville, IN · On-site

$15/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

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Front Desk Assistant information

See Indiana salary details

$8

$14

$20

How much do front desk assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front desk assistant in Indiana is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $16.49 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Indiana? The most popular types of Front Desk jobs in Indiana are:
What are popular job titles related to Front Desk Assistant jobs in Indiana? For Front Desk Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Indiana look for? The top searched job categories for Front Desk Assistant jobs in Indiana are:
What cities in Indiana are hiring for Front Desk Assistant jobs? Cities in Indiana with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Indiana as of August 2026, with employment types broken down into 75% Full Time, and 25% Temporary. Highlights an 100% In-person job distribution, with an average salary of $29,788 per year, or $14.3 per hour.

Front Desk Manager

White Lodging

Indianapolis, IN • On-site

$16.25 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

33rd of 108 rated hotels

Job description

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality professional who leads from the front — someone who coaches and develops front desk agents and supervisors, drives exceptional guest service, and brings operational excellence to every shift. If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms operations leader looking for hotel management jobs with a growth-oriented company, White Lodging offers more career mobility and advancement opportunities than a single-property employer ever could. With multiple hotel properties in each market, your next promotion is always within reach.

Responsibilities:

What You'll Do

  • Lead all daily shift operations of the hotel Front Office department — managing front desk workflow, guest service standards, and team performance across every shift
  • Provide hands-on leadership, associate training, and shift flow management — coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service
  • Create proactive hiring plans and actively participate in hourly associate interviews to build and maintain a high-performing front office team
  • Serve as a guest service ambassador for the hotel — modeling the highest standard of hospitality and ensuring all front desk associates do the same at every guest touchpoint
  • Perform hands-on front desk duties as needed while managing key operational responsibilities, including financial reporting, payroll processing, and associate scheduling

What You'll Bring

  • Prior hotel front office leadership or supervisory experience — preferred; experience at a branded hotel, upscale property, or premium hotel environment strongly preferred
  • A genuine passion for guest service and a positive, solutions-oriented attitude — you set the tone for your team and your guests on every shift
  • A proven commitment to developing and coaching hotel front desk associates — you create the environment your team needs to thrive, grow, and build long-term hospitality careers
  • Strong creative problem-solving skills with the ability to execute operational strategies and consistently deliver results in a fast-paced hotel front office environment
  • Familiarity with hotel property management systems (PMS) and front office operations software — experience with brand-specific systems a plus

Other information:

What You Can Look Forward To

  • Benefits — starting day 1
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Paid parental leave
  • DailyPay — get paid when you need it
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited employee referral bonuses
  • Advanced scheduling with easy shift swapping via our app
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

What White Lodging employees say

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