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Hospital Front Desk Receptionist Jobs in Indiana

Unified Group Services

Front Desk Receptionist

Anderson, IN · On-site

$13 - $16.75/hr

The Front Desk Receptionist is often the first person people see or talk to when they visit/call a business, and they truly set the tone for the entire experience. It's an important role, which is ...

Charlestown Place

Front Desk Receptionist

New Albany, IN · On-site

$14 - $16/hr

Front Desk Receptionist $14-$16/hour| Part-Time Charlestown Place | New Albany, IN Make a difference in someone's life every day as the Front Desk Receptionist at Charlestown Place. Apply today and ...

Conflux Systems

Front Desk Receptionist

Indianapolis, IN · On-site

$21.82/hr

Front Desk Receptionist Duration: 7 Months Location: Indianapolis, IN 46204 Pay Rate: $21.82/Hr. on W2 Interview: In Person Only Onsite Client: IN-DOH State of Indiana Skills High School Diploma or ...

Conflux Systems

Front Desk Receptionist

Indianapolis, IN · On-site

$21.82/hr

Front Desk Receptionist Duration: 7 Months Location: Indianapolis, IN 46204 Pay Rate: $21.82/Hr. on W2 Interview: In Person Only Onsite Client: IN-DOH State of Indiana Skills High School Diploma or ...

Randall Dermatology

Front Desk Receptionist

West Lafayette, IN · On-site

$14.50 - $18.50/hr

Busy medical office is seeking a qualified individual to join our team as a front desk receptionist. Must have the ability to work in a high volume office and handle multiple tasks. Provide exemplary ...

Conflux Systems

Front desk receiptionist

Indianapolis, IN · On-site

$14.25 - $18.50/hr

Front desk Receptionist Location: Indianapolis, IN Onsite Duration: 8 months In Person interview Required Skills * High School Diploma or GED * Prior customer service experience in an office setting.

Conflux Systems

Front desk receiptionist

Indianapolis, IN · On-site

$13.25 - $17/hr

Front desk Receptionist Location: Indianapolis, IN Onsite Duration: 8 months In Person interview Required Skills * High School Diploma or GED * Prior customer service experience in an office setting.

Harris Human Resources Group, Inc.

Be Seen First

Front Desk Receptionist - (Part-Time)

Fort Wayne, IN · On-site

$16 - $17/hr

The PART-TIME - Front Desk Receptionist facilitates the efficient operation of visitors and clients to the office by performing a variety of clerical and administrative tasks. Essential Functions:

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Hospital Front Desk Receptionist information

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How much do hospital front desk receptionist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for hospital front desk receptionist in Indiana is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.60 per hour, depending on experience, location, and employer.

What does a hospital front desk receptionist do?

A Hospital Front Desk Receptionist is responsible for greeting patients and visitors, answering phone calls, and directing inquiries to the appropriate departments within a hospital. They play a key role in managing appointments, handling patient registration, and ensuring a smooth flow of information between patients and healthcare staff. Additionally, they may assist with administrative tasks such as filing, data entry, and maintaining confidential records. Their professionalism and communication skills are essential for creating a welcoming and efficient environment at the hospital's front desk.

What skills and qualifications are needed to be a hospital front desk receptionist?

To thrive as a Hospital Front Desk Receptionist, you need strong organizational skills, attention to detail, and experience in administrative support, often with a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and multi-line phone systems is typically required. Excellent communication, professionalism, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for ensuring smooth hospital operations, positive patient experiences, and effective coordination among staff.

What are common challenges faced by hospital front desk receptionists, and how can they be managed?

Hospital front desk receptionists often encounter high patient volumes, urgent requests, and emotionally charged situations. Managing these challenges requires strong organizational skills, the ability to multitask, and maintaining a calm, compassionate demeanor under pressure. Familiarity with hospital protocols and excellent communication skills help in efficiently addressing patient needs and collaborating with medical staff. Regular training and support from the administrative team can also assist receptionists in handling demanding days more effectively.

What is the difference between Hospital Front Desk Receptionist vs Medical Office Receptionist?

AspectHospital Front Desk ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification optional
Work EnvironmentHospitals, emergency rooms, clinicsDoctor's offices, outpatient clinics
Employer & IndustryHospitals, healthcare systemsPrivate practices, clinics
Common Search & ComparisonYesYes

While both roles involve greeting patients and managing appointments, the Hospital Front Desk Receptionist typically works in hospital settings handling more complex patient inquiries and coordinating with medical staff. The Medical Office Receptionist usually works in outpatient clinics or private practices, focusing on scheduling and administrative support. Both roles require strong communication skills and basic healthcare knowledge, but the hospital role often demands familiarity with hospital procedures and emergency protocols.

How to be a hospital front desk receptionist?

To become a hospital front desk receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with customer service or administrative tasks is helpful, and familiarity with hospital management software can be advantageous. Professional appearance and the ability to handle stressful situations are also important for success in this role.

Is being a hospital front desk receptionist at a hospital hard?

Being a hospital front desk receptionist involves managing patient check-ins, scheduling appointments, and handling administrative tasks in a fast-paced healthcare environment. The job requires good communication skills, attention to detail, and the ability to handle stressful situations, but it is generally considered manageable with proper training and experience.

What are popular job titles related to Hospital Front Desk Receptionist jobs in Indiana?

For Hospital Front Desk Receptionist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Hospital Front Desk Receptionist jobs in Indiana look for?

The top searched job categories for Hospital Front Desk Receptionist jobs in Indiana are:

Hospital Front Desk Receptionist jobs near you
Infographic showing various Hospital Front Desk Receptionist job openings in Indiana as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 73% Full Time, 17% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,083 per year, or $15.9 per hour.

Front Desk Receptionist

Esperanza / Hope Neurological Medical Group

Fort Wayne, IN • On-site

$14.75 - $19/hr

Full-time

Re-posted 18 hours ago

Key responsibilities

  • Greet and check in all patients, visitors, and guests in a professional and welcoming manner

  • Verify patient demographics, insurance information, and referral documentation at each visit

  • Manage patient check-out process, including scheduling follow-up appointments and providing after-visit instructions

Job description

Description:

Hope Neurological and Medical Services and its affiliates / Esperanza Neurological Group Inc [344033]


Front Desk Receptionist

Title: Front Desk Receptionist (FDR)

Functional: Clinic Support

Reports To: Front Desk Lead / Clinic Lead

Salary: Per Current Pay Scale, Hourly, Non- Exempt

Bonus Potential: According to Current Bonus Scale

Last Update: June 2026


ABOUT HOPE NEUROLOGICAL MEDICAL SERVICES AND ITS AFFILIATES

Hope Neurological Medical Services and its affiliates were founded with a clear and powerful mission: to deliver compassionate, comprehensive neurological and primary care rooted in integrity, innovation, and hope. Operating across multiple United States and continuing to grow, HOPE brings patients concussion management, brain health, and trauma recovery services through cutting-edge diagnostics and patient-first care.

Guided by faith and fueled by science, HOPE is committed to restoring lives, not just treating symptoms. Our team of board-certified neurologists, advanced clinicians, and rehabilitation specialists upholds the highest standards of evidence-based care while maintaining genuine human connection with every patient we serve.


POSITION SUMMARY

The Front Desk Receptionist serves as the first point of contact for all patients, visitors, and callers at Hope Neurological Medical Services and its affiliates. This role is critical to delivering the warm, organized, and professional experience that reflects HOPE's mission and values from the very first interaction. The Front Desk Receptionist is responsible for managing the front office environment, coordinating patient flow, handling administrative duties, and supporting the clinical team in delivering seamless patient-centered care.

This position requires an individual who is detail-oriented, compassionate, and able to manage a high-volume front office environment with professionalism and grace. The ideal candidate understands that every patient who walks through our doors is on a journey toward healing and deserves to be met with dignity, efficiency, and warmth.


KEY RESPONSIBILITIES

Patient Interaction & Front Office Management

  • Greet and check in all patients, visitors, and guests in a professional and welcoming manner
  • Verify patient demographics, insurance information, and referral documentation at each visit
  • Collect co-pays, patient balances, and process payments accurately at the time of service
  • Manage patient check-out process, including scheduling follow-up appointments and providing after-visit instructions as directed
  • Maintain a clean, organized, professional front office and waiting area
  • Schedule new and established patient appointments across all relevant providers and service lines
  • Confirm and remind patients of upcoming appointments via phone, portal, or text as directed
  • Coordinate scheduling changes, cancellations, and urgent add-on appointments with clinical staff
  • Manage multi-line phone system, directing calls promptly and professionally to appropriate team members

Administration & Compliance

  • Accurately enter and update patient information in the Electronic Health Record (EHR) system
  • Obtain and verify insurance authorizations and referrals as required prior to patient visits
  • Always maintain strict patient confidentiality in compliance with HIPAA regulations
  • Assist with scanning, filing, faxing, and maintaining organized patient records
  • Support billing department with front-end charge capture and insurance verification processes

Team Collaboration

  • Communicate effectively with medical assistants, clinical staff, and leadership to support patient flow
  • Participate in morning huddles and team meetings as required
  • Uphold HOPE's values, culture, and service standards in every patient and team interaction
  • Crosstrain in additional front office functions and support other locations as needed

QUALIFICATIONS & REQUIREMENTS

Education & Experience

  • High school diploma or equivalent required; associate degree or medical office certification preferred
  • Minimum 1–2 years of front desk, medical receptionist, or customer-facing administrative experience required
  • Experience in a medical, neurological, or specialty healthcare setting strongly preferred
  • Familiarity with insurance verification, co-pay collection, and EHR systems required

Skills & Competencies

  • Exceptional interpersonal and customer service skills with a patient-first mindset
  • Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
  • Proficiency with Microsoft Office Suite and electronic health record (EHR) platforms
  • Clear and professional verbal and written communication skills
  • Ability to maintain composure and demonstrate empathy when working with patients experiencing neurological conditions, trauma, or cognitive challenges
  • Bilingual (English/Spanish or other languages) a plus

PHYSICAL REQUIREMENTS

  • Ability to sit or stand for extended periods at a front desk workstation
  • Frequent computer and telephone use throughout the workday
  • Occasional lifting of up to 25 lbs. (e.g., medical records, office supplies)
  • Must be able to work on-site at the assigned clinic location; remote work is not available for this role


WHY JOIN HOPE?

At HOPE, you are not just filling out a front desk role; you are the first chapter in every patient's healing story. We invest in our people because we believe that a motivated, mission-aligned team delivers the highest quality care. HOPE offers a collaborative work environment, opportunities for growth, and the privilege of serving patients who trust us with some of their most difficult moments.


Hope Neurological Medical Services and its affiliates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements:

Skills & Competencies

Exceptional interpersonal and customer service skills with a patient-first mindset

Strong organizational skills and ability to manage multiple tasks in a fast-paced environment

Proficiency with Microsoft Office Suite and electronic health record (EHR) platforms

Clear and professional verbal and written communication skills

Ability to maintain composure and demonstrate empathy when working with patients experiencing neurological conditions, trauma, or cognitive challenges

Bilingual (English/Spanish or other languages) a plus


PHYSICAL REQUIREMENTS

Ability to sit or stand for extended periods at a front desk workstation

Frequent computer and telephone use throughout the workday

Must be able to work on-site at the assigned clinic location; remote work is not available for this role