ZipRecruiter

Log In

2

Remote Front Desk Jobs in Indiana (NOW HIRING)

State Farm

Telemarketer-Remote Work From Home

Greenfield, IN · On-site +1

$80K - $100K/yr

  • Medical

  • Life

  • Retirement

  • PTO

A Front Lines Liaison: You rise to the role of representing our brand, you believe in what you're ... a dedicated desk and reliable internet. Requirements Qualifications: * Strong, engaging ...

All JobsFront Desk JobsRemote Front Desk JobsRemote Front Desk Jobs in Indiana

Remote Front Desk information

See Indiana salary details

$9

$17

$23

How much do remote front desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote front desk in Indiana is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is a remote front desk?

A Remote Front Desk position involves handling administrative and customer service tasks from a location outside of the traditional office, often from home. Responsibilities typically include answering phones, scheduling appointments, responding to emails, and providing information to clients or visitors. This role relies heavily on strong communication skills and proficiency with various digital tools to manage tasks efficiently. Remote front desk staff help businesses maintain a professional and organized front-line presence without being physically on site.

What are the key skills and qualifications needed to thrive as a remote front desk, and why are they important?

To thrive as a Remote Front Desk professional, you need strong organizational abilities, multitasking skills, and proficiency in customer service, often supported by experience in administrative roles or hospitality. Familiarity with virtual communication platforms, scheduling software, and customer relationship management (CRM) systems is typically required. Outstanding verbal and written communication, problem-solving skills, and professionalism help you stand out in this position. These skills are crucial for efficiently managing client interactions, maintaining smooth operations, and representing the company positively in a remote environment.

How does a remote front desk professional typically communicate and coordinate with on-site staff and visitors?

Remote Front Desk professionals primarily use digital communication tools like email, instant messaging, and video calls to interact with on-site staff and visitors. They often manage scheduling, answer inquiries, and troubleshoot issues in real time, ensuring seamless operations despite not being physically present. Building strong relationships with the on-site team is important, as is mastering the company's communication platforms. Regular check-ins and clear protocols help maintain efficient coordination and a positive visitor experience.

What is the difference between Remote Front Desk vs Remote Receptionist?

AspectRemote Front DeskRemote Receptionist
CredentialsBasic administrative skills, sometimes customer service experienceSimilar credentials, often customer service or administrative background
Work EnvironmentHome-based, virtual setting, supporting multiple industriesHome-based, virtual, primarily in healthcare, corporate, or service sectors
Employer UsageHotels, clinics, offices, remote support teamsMedical offices, corporate reception, customer service centers
Search & ComparisonOften compared for virtual administrative rolesCommonly searched for in healthcare or corporate contexts

The Remote Front Desk and Remote Receptionist roles share similar credentials and work environments, both functioning as virtual administrative support. However, Remote Front Desk positions often support multiple industries and broader administrative tasks, while Remote Receptionists are more specialized, frequently in healthcare or corporate settings. Both roles are ideal for those seeking remote customer service and administrative work.

What are the most commonly searched types of Front Desk jobs in Indiana? The most popular types of Front Desk jobs in Indiana are:
What are popular job titles related to Remote Front Desk jobs in Indiana? For Remote Front Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Front Desk jobs in Indiana look for? The top searched job categories for Remote Front Desk jobs in Indiana are:
What cities in Indiana are hiring for Remote Front Desk jobs? Cities in Indiana with the most Remote Front Desk job openings:
Remote Front Desk jobs near you
Infographic showing various Remote Front Desk job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,068 per year, or $17.3 per hour.

Task Force Rooms Operations Manager

White Lodging Services Corp

Merrillville, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

Job description

Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
We are hiring a Task Force Rooms Operations Manager based out of our corporate headquarters in Merrillville, Indiana. This is a travel-based hotel operations leadership role - not a permanent single-property assignment - designed for an experienced rooms operations professional who thrives on variety, adaptability, and making an immediate impact at properties across the White Lodging portfolio. As a task force hotel manager, you will be deployed on a temporary basis to serve as a dependable rooms division leader covering front office and housekeeping leadership vacancies, leading Property Management System (PMS) rollouts and brand conversions, and supporting new hotel openings, acquisitions, and property transitions across a portfolio of 60+ premium hotels nationwide. This role may require up to 100% travel.
If you're a Rooms Operations Manager, Front Office Manager, Hotel Operations Manager, or experienced rooms division leader who is energized by new challenges, comfortable leading in unfamiliar environments, and ready for a high-impact corporate task force role in the hotel industry, this is a rare and distinctive opportunity with one of the country's most respected hotel management companies. Candidates searching for hotel task force manager jobs, traveling hotel manager roles, or rooms operations leadership positions based in the Chicago metro area or Merrillville, Indiana are encouraged to apply.
What You'll Do
  • Lead Property Management System (PMS) rollouts and brand conversions at assigned hotels across the White Lodging portfolio - executing a standardized implementation process and setting a consistent standard across all properties
  • Provide interim rooms division leadership coverage for Front Office and Housekeeping department-head vacancies and leaves of absence - stabilizing the team and upholding service standards until a permanent leader is in place
  • Support new hotel openings, acquisitions, and property transitions with on-site rooms operations leadership - serving as a dependable point of operational continuity during critical hotel milestones
  • Deliver remote training and change-management support to properties between on-site task force assignments - maintaining momentum and standards across the portfolio
  • Deploy to properties requiring turnaround support or red-zone visits as directed by Corporate Rooms Operations - assessing needs quickly and executing solutions with urgency and professionalism
  • Provide the highest quality of guest service at all times and ensure all associates at assigned properties do the same - running the Perfect Shift and upholding all White Lodging Way standards and expectations
  • Carry out supervisory duties across all Rooms division departments under the Rooms Operations Manager - including Front Desk, Housekeeping, and related functions - at each assigned property
  • Interpret company policies and maintain a safe work environment by enforcing safety programs, job safety analysis, and safe working procedures at all assigned locations
  • Coach, counsel, and motivate associates - reinforcing positive behaviors, correcting issues, and helping resolve day-to-day operational challenges at each assigned hotel
  • Monitor service trends and guest feedback - including surveys, satisfaction reports, online reviews, comment cards, and service-recovery and defect tracking - to keep service standards on target across all task force assignments
  • Resolve guest issues to full satisfaction and empower associates at assigned properties to handle guest questions and complaints directly and confidently
  • Recognize associates for demonstrating outstanding service initiative with guests and fellow team members
  • Coordinate implementation of service strategies at the hotel level - ensuring alignment with the White Lodging Services Pledge and each brand's service strategy
  • Ensure all hotel equipment is maintained in accordance with service standards and that outages are reported and resolved in a timely manner
  • Ensure effective ongoing training and development plans are in effect at assigned properties - particularly regarding the effective use of all confidential systems and PMS platforms
  • Ensure full compliance with all White Lodging SOPs, brand procedures, and operational standards at every assigned hotel
  • Adhere to all safety standards, brand audits, and White Lodging work rules, procedures, and policies - including those contained in the associate handbook
  • Perform other managerial and hands-on duties as assigned; must be available to work flexible hours and be on call 24 hours a day in the event of an emergency
  • Work nights, weekends, and holidays as the needs of a 24-hour hotel task force role require

What You'll Bring
  • Proven rooms operations leadership experience as a Rooms Operations Manager, Front Office Manager, Hotel Operations Manager, or comparable rooms division leader - required; multi-property, task force, or opening team experience strongly preferred
  • Demonstrated ability to lead Front Office and Housekeeping teams in a fast-paced, high-volume hotel environment - with the adaptability to step into new properties and make an immediate operational impact
  • Experience with Property Management System (PMS) implementations, brand conversions, or hotel opening and acquisition support - a significant advantage for this task force role
  • Deep knowledge of rooms division operations, White Lodging Way standards, brand service strategies, and hotel SOP compliance
  • Strong coaching, counseling, and associate development skills - with the ability to stabilize and inspire a hotel team quickly and effectively in a task force environment
  • Excellent guest service, problem-solving, and service recovery skills - you resolve issues with urgency, professionalism, and genuine care for the guest experience
  • Core competencies: Job Knowledge, Flexibility and Adaptability, Quality of Work, Perseverance, Organization Skills, Guest Focus, Reliability, Judgment and Problem Solving, Motivation, and Cooperation and Teamwork
  • Minimum 2-year college degree or equivalent hotel operations work experience - required
  • Full travel availability - this role may require up to 100% travel across the White Lodging hotel portfolio nationwide; candidates must be comfortable with an extended travel-based lifestyle
  • Physical ability to lift and carry up to 10 lbs. regularly and up to 50 lbs. occasionally with assistance; ability to stand, sit, walk, reach, and move for extended periods throughout each assignment

What You Can Look Forward To
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Vacation and Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Exposure to 60+ premium hotel properties and brands across the U.S.
  • Accelerated career development through multi-property, multi-brand operational leadership experience
  • Full-time associates also receive:
    • Medical, dental, and vision insurance - starting day 1
    • Life and disability insurance
    • Paid parental leave
    • Employee Assistance Program (EAP)

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

What White Lodging employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply