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Front Desk Team Member Jobs (NOW HIRING)

The Osthoff Resort

Front Desk Team Member

Elkhart Lake, WI · On-site

$12 - $15.25/hr

Front Desk Team Member The Osthoff Resort is seeking a friendly, professional, and guest-focused individual to join our team as a Front Desk Team Member. This individual is responsible for providing ...

The Osthoff Resort

Front Desk Team Member

Elkhart Lake, WI

$12 - $15.25/hr

Front Desk Team Member The Osthoff Resort is seeking a friendly, professional, and guest-focused individual to join our team as a Front Desk Team Member. This individual is responsible for providing ...

Elite Sports Clubs

Front Desk Team Member

Glendale, WI · On-site

$12.50 - $15.75/hr

As a Front Desk Team Member , you'll welcome members, answer questions, and handle check-ins and reservations. You'll ensure accurate information and a friendly, efficient member experience at all ...

Elite Sports Clubs

Front Desk Team Member

Milwaukee, WI · On-site

$12.50 - $15.75/hr

As a Front Desk Team Member , you'll welcome members, answer questions, and handle check-ins and reservations. You'll ensure accurate information and a friendly, efficient member experience at all ...

Dental Office

Front Desk Team Member

Falcon, CO

$25/hr

The Dental Specialty Center of Falcon is looking for a Front Desk Team Member to join our team! We are seeking a dependable, polished, professional, and enthusiastic team player who prioritizes ...

Gold's Gym

Front Desk Team Member

San Antonio, TX

$11.50 - $14.50/hr

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests ...

Gold's Gym

Front Desk Team Member

Live Oak, TX

$11.50 - $14.50/hr

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests ...

Gold's Gym

Front Desk Team Member

Live Oak, TX

$11.50 - $14.50/hr

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests ...

Gold's Gym

Front Desk Team Member

San Antonio, TX

$11.50 - $14.50/hr

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests ...

Gold's Gym

Front Desk Team Member

San Antonio, TX · On-site

$11.50 - $14.50/hr

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests ...

Gold's Gym

Front Desk Team Member

Live Oak, TX · On-site

$11.50 - $14.50/hr

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests ...

Elite Sports Clubs

Front Desk Team Member

Brookfield, WI · On-site

$12 - $15.25/hr

As a Front Desk Team Member , you'll be the first friendly face members see and the heartbeat of our daily operations. You'll greet every guest with warmth and professionalism, creating a positive ...

Goldfish Swim School

Front Desk Team Member

Yorktown, NY · On-site

$16 - $18/hr

At Goldfish Swim Schools, being a Front Desk Team Member means more than just greeting guests - it's about making waves in their experience. Picture yourself welcoming families with a warm smile ...

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Front Desk Team Member information

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How much do front desk team member jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for front desk team member in the United States is $13.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Team Member, and why are they important?

To thrive as a Front Desk Team Member, you need strong customer service skills, organizational abilities, and often a high school diploma or equivalent. Familiarity with booking and scheduling software, multi-line phone systems, and office management tools is typically required. Outstanding communication, problem-solving, and a friendly demeanor help you excel in guest interactions and handle unexpected situations. These skills ensure efficient operations, positive guest experiences, and contribute to the overall reputation of the organization.

Can a shy person be a receptionist?

A front desk team member or receptionist role can be suitable for shy individuals, as the job often involves greeting visitors, answering phones, and managing administrative tasks. Developing communication skills and gaining experience can help shy individuals perform effectively in this position.

How does a Front Desk Team Member typically interact with other departments within an organization?

Front Desk Team Members serve as the first point of contact for visitors and clients, and they frequently collaborate with departments such as housekeeping, security, and management to ensure smooth operations. They may coordinate with maintenance staff for facility issues, work closely with administrative teams to manage schedules and appointments, and relay guest feedback to relevant departments. Effective communication and teamwork are key, as Front Desk Team Members often act as liaisons to resolve guest inquiries and ensure a positive experience.

What are the 5 skills of a receptionist?

A front desk team member, or receptionist, needs strong communication skills to interact effectively with visitors and staff. Organizational abilities are essential for managing appointments, records, and multitasking in a busy environment. Additionally, proficiency with office software, a professional appearance, and good problem-solving skills are important for success in this role.

What are the main responsibilities of a Front Desk Team Member?

A Front Desk Team Member is responsible for greeting and assisting guests or clients as they arrive, managing check-ins and check-outs, handling phone calls, and providing general administrative support. They often answer questions, resolve issues, and ensure a positive first impression for visitors. Additionally, they may manage reservations, handle payments, and maintain records, depending on the setting. Strong communication and organizational skills are essential for this role.

What are the duties of a front desk person?

A front desk team member is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks such as data entry and filing. They often use computer software to schedule and communicate, ensuring smooth front-office operations.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or medical receptionists with specialized skills, certifications, or experience, earning salaries that can exceed $50,000 annually. In some industries, such as healthcare or legal firms, senior receptionists or those with administrative responsibilities may earn higher wages, especially with additional certifications or management duties.

What is the difference between Front Desk Team Member vs Receptionist?

AspectFront Desk Team MemberReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, gyms, clinics, corporate officesHotels, medical offices, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, fitnessCommon in hospitality, healthcare, corporate
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve greeting visitors and handling inquiries, but a Front Desk Team Member often performs additional customer service tasks and may work in diverse industries like hospitality or healthcare. A Receptionist typically focuses on administrative duties and visitor management. The roles overlap in work environment and required skills, but their specific responsibilities can differ based on industry context.

What cities are hiring for Front Desk Team Member jobs? Cities with the most Front Desk Team Member job openings:
Who are the top companies hiring for Front Desk Team Member jobs? The top employers for Front Desk Team Member jobs are:
What are popular job titles related to Front Desk Team Member jobs? For Front Desk Team Member jobs, the most frequently searched job titles are:
Front Desk Team Member jobs near you
Infographic showing various Front Desk Team Member job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $28,949 per year, or $13.9 per hour.

Front Desk Team Member

The Osthoff Resort

Elkhart Lake, WI • On-site

$12 - $15.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Front Desk Team Member
The Osthoff Resort is seeking a friendly, professional, and guest-focused individual to join our team as a Front Desk Team Member. This individual is responsible for providing AAA Four-Diamond guest service. Responsibilities include checking guests in and out, making resort reservations, cash handling, and answering phones.
Job Purpose
To exceed guest expectations and maximize revenues through proper telephone, reservations, check-in, check-out and concierge responsibilities. Ensure guest satisfaction by providing excellent customer service in a prompt and courteous manner.
Duties and Responsibilities
The Front Desk Team Member will attend to guest needs whether on the phone or in person as well as greeting and welcoming guests as they pass through the lobby.
  • Provide prompt, friendly and courteous service in all aspects of the job.
  • Be on "stage" when at the front desk or visible to our guests and act accordingly.
  • Respond to guest inquiries, concerns or complaints in a courteous, timely and efficient manner.
  • Remain calm and professional in stressful situations.
  • Review and have a complete understanding of special packages, activities, and events.
  • Have knowledge of special activities in the surrounding area.
  • Will be trained on "telephone" responsibilities.
  • Will be trained on "reservation" responsibilities.
  • Will be trained on "check-in and check-out" responsibilities.
  • Will be trained on "concierge" responsibilities.
  • Attend mandatory front office meetings as scheduled.
  • Responsible for taking deposits for advance reservations to the standards set.
  • Responsible for completing daily checklist to the standards set.
  • Responsible for cash handling procedures.
  • Responsible for recording adjustments to the standards set.
  • Responsible for keeping work areas, including front desk, telephone, back office, and concierge areas neat and clean.
  • Communicate any procedural changes that would help facilitate hotel operations.
  • All other duties as assigned.

Qualifications
  • Education: High School Diploma
  • Strong customer/guest service skills
  • High degree of professionalism
  • Hospitality experience preferred
  • Previous Front Desk Service experience is ideal, but not required
  • Basic computer skills
  • Must possess a positive attitude as a contributor to a diverse work environment
  • Holiday and weekend availability
  • Ability to learn quickly and accurately
  • Ability to stand, walk, and sit for a period of up to eight hours in addition to occasionally lifting up to 50 pounds

Why Work at the Osthoff Resort?
At The Osthoff Resort & Spa, we believe exceptional guest experiences start with an exceptional team. We foster a supportive, welcoming culture where employees are valued, encouraged, and empowered to grow. Team members enjoy competitive pay and a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, a 401(k) with company match, resort-wide discounts, and more. Flexible scheduling and opportunities for advancement make it easy to build a rewarding career while maintaining balance. Here at The Osthoff, you're more than an employee-you're part of a team that takes pride in creating memorable experiences for our guests.
The Osthoff Resort is an Equal Employment Opportunity Employer.
About Us
Located in the charming lakeside village of Elkhart Lake, The Osthoff Resort & Spa offers an elevated and inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, the resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Surrounded by natural beauty, rich history, and a vibrant sense of community, our team enjoys a setting that feels both inspiring and welcoming year-round. Whether you're seeking professional growth, meaningful connections, or a better quality of life, The Osthoff offers the chance to be part of a respected hospitality team dedicated to creating memorable experiences in an extraordinary location.

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