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Front Desk Team Member Jobs (NOW HIRING)

Goldfish Swim School

Front Desk Team Member

Yorktown, NY · On-site

$16 - $18/hr

Goldfish Swim School - Front Desk Team Member, Paid Training Provided Calling all game-changers! At Goldfish Swim Schools, being a Front Desk Team Member means more than just greeting guests - it ...

Goldfish Swim School

Front Desk Team Member

Yorktown, NY · On-site

$16/hr

Goldfish Swim School - Front Desk Team Member, Paid Training Provided Calling all game-changers! At Goldfish Swim Schools, being a Front Desk Team Member means more than just greeting guests - it ...

Elite Sports Clubs

Front Desk Team Member

Mequon, WI · On-site

$11.25 - $14/hr

Front Desk Receptionist Join our team if you love creating memorable experiences and being part of ... You'll ensure accurate information and a friendly, efficient member experience at all times. Key ...

Crescent Services

Front Desk Team Member

Virginia Beach, VA · On-site

$11.25 - $14.25/hr

We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with: * Highly competitive wages * An exceptional benefit plan for eligible ...

Crescent

Front Desk Team Member

Virginia Beach, VA · On-site

$16/hr

We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with: * Highly competitive wages * An exceptional benefit plan for eligible ...

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How much do front desk team member jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for front desk team member in the United States is $13.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.38 per hour, depending on experience, location, and employer.

What are the main responsibilities of a front desk team member?

A Front Desk Team Member is responsible for greeting and assisting guests or clients as they arrive, managing check-ins and check-outs, handling phone calls, and providing general administrative support. They often answer questions, resolve issues, and ensure a positive first impression for visitors. Additionally, they may manage reservations, handle payments, and maintain records, depending on the setting. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a front desk team member?

To thrive as a Front Desk Team Member, you need strong customer service skills, organizational abilities, and often a high school diploma or equivalent. Familiarity with booking and scheduling software, multi-line phone systems, and office management tools is typically required. Outstanding communication, problem-solving, and a friendly demeanor help you excel in guest interactions and handle unexpected situations. These skills ensure efficient operations, positive guest experiences, and contribute to the overall reputation of the organization.

How does a front desk team member typically interact with other departments within an organization?

Front Desk Team Members serve as the first point of contact for visitors and clients, and they frequently collaborate with departments such as housekeeping, security, and management to ensure smooth operations. They may coordinate with maintenance staff for facility issues, work closely with administrative teams to manage schedules and appointments, and relay guest feedback to relevant departments. Effective communication and teamwork are key, as Front Desk Team Members often act as liaisons to resolve guest inquiries and ensure a positive experience.

What is the difference between Front Desk Team Member vs Receptionist?

AspectFront Desk Team MemberReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, gyms, clinics, corporate officesHotels, medical offices, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, fitnessCommon in hospitality, healthcare, corporate
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve greeting visitors and handling inquiries, but a Front Desk Team Member often performs additional customer service tasks and may work in diverse industries like hospitality or healthcare. A Receptionist typically focuses on administrative duties and visitor management. The roles overlap in work environment and required skills, but their specific responsibilities can differ based on industry context.

What does a front desk team member do?

A front desk team member is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks. They often use computer systems or booking software and need good communication and customer service skills. The role typically requires a professional appearance and may involve working flexible hours.
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Front Desk Team Member jobs near you
Infographic showing various Front Desk Team Member job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $28,949 per year, or $13.9 per hour.

Front Desk Team Member

New Rochelle, NY • On-site

Goldfish Swim School
Fitness and Sports Centers • 11 - 50 employees
Learn more about Goldfish Swim Schoolexternal

$16 - $18/hr

Full-time

Retirement, PTO

Re-posted 19 days ago

Goldfish Swim School rating

6.0

Company rating: 6.0 out of 10

Based on 275 frontline employees who took The Breakroom Quiz

Job description

Replies within 24 hours
Benefits:
  • 401(k)
  • Employee discounts
  • Paid time off

Goldfish Swim School - Front Desk Team Member, Paid Training Provided
Calling all game-changers! At Goldfish Swim Schools, being a Front Desk Team Member means more than just greeting guests - it's about making waves in their experience. Picture yourself welcoming families with a warm smile, providing top-notch service, and being the friendly face they look forward to seeing every visit. But the perks don't stop there - we're all about recognizing your hard work with Snack Shack bonuses, pizza parties, gift cards, and other awesome rewards!
With paid training and flexible shifts that are perfect for students or anyone looking to grab extra hours without working late nights, you'll find the perfect balance between work and life. And with our rapid growth, there's plenty of room for advancement for the right candidate. If you're ready to make a difference, love working with kids, and want to be a part of our tight-knit team, then come join us at Goldfish Swim School. Let's dive in and make some waves together!
See our video on the Goldfish Experience: https://youtu.be/TZTVvr5AgIA
Primary Responsibilities:
  • Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
  • Processes student registrations using effective sales/customer service techniques.
  • Schedules and manages birthday/pool parties. Supervises private party staff.
  • Resolves customer concerns/complaints using a professional approach.
  • Assists members with purchases of merchandise and vending.
  • Greets parents and students as they report to the front desk.
  • Checks in students on the attendance tracking system.
  • Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
  • Monitors Snack Shack area and provides guidance to Snack Shack staff.
  • Checks voicemail and email correspondence and responds in a timely manner.
  • Updates informational displays with accurate and timely promotions and literature.
  • Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.
  • Makes customer calls to resolve open account problems.
  • Prepares twice daily student lesson schedules for use by instructors and management staff.
  • Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
  • Fulfills other duties and responsibilities as assigned by the Employer.

Job Requirements and Skills:
  • Ability to work with children.
  • Excellent interpersonal communication and organizational skills.
  • Instructor/coach, camp counselor, and/or childcare provider a plus!
  • 2 years of customer service and/or administrative office experience required
  • Familiarity with Microsoft Word, Excel and other software systems.
  • Must pass background examinations (included with training).

Benefits:
  • Paid training to kickstart your career
  • Opportunities for promotions and growth
  • Flexible hours, even just one shift per week (4 hours)
  • No late nights, with afternoon shifts ending at 8 pm
  • Increased social opportunities for networking and fun

Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see:
NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer.
Starting Pay Rate: $16 with regular opportunities for wage increases
Compensation: $16.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passionNot just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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