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Front Desk Agent Jobs (NOW HIRING)

Best Western Plus

Front Desk Agent

Sulphur, LA

$13 - $16.25/hr

Join Our Team as a Front Desk Agent at Best Western Plus, Sulphur, LA! Are you a customer service-oriented individual who thrives in a fast-paced environment? Do you enjoy interacting with people and ...

Columbia Sussex

Front Desk Agent

Greensboro, NC · On-site

$15 - $17/hr

Front Desk Agent Location: Greensboro, NC, 27401 Skills Required: * Dependable * Hotel experience * Outgoing * Great communication skills * Acting skills * Money handling skills * Professionalism The ...

Columbia Sussex

Front Desk agent

Saint Pete Beach, FL · On-site

$13.50 - $17.25/hr

Front Desk Agent Location: St Pete Beach, FL, 33706 We are seeking a professional Front Desk Agent to join our team at our location in St Pete Beach, FL. The ideal candidate will be proficient in ...

StepStone Hospitality

Front Desk Agent

Tampa, FL · On-site

$13.50 - $17/hr

As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner. Stationed behind the front desk, the Front Desk Agent attends to all ...

StepStone Hospitality Inc.

Front Desk Agent

Tampa, FL · On-site

$13.50 - $17/hr

As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner. Stationed behind the front desk, the Front Desk Agent attends to all ...

New

SSH Tampa LLC

Front Desk Agent

Tampa, FL

$13.50 - $17/hr

As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner. Stationed behind the front desk, the Front Desk Agent attends to all ...

New

Comfort Inn At The Park Mill

Front Desk Agent

Fort Mill, SC

$12.50 - $15.75/hr

Front Desk Agent Overview The front desk agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

CUSA, LLC

Front Desk Agent

Mount Vernon, OH · On-site

$15/hr

Hotel PART TIME Front Desk Agent--2nd Shift We are currently looking for friendly energetic desk agents to join our team of professionals! * Part Time (20-30 hrs per week) * Can you work a flexible ...

Comfort Inn At The Park Mill

Front Desk Agent

Fort Mill, SC · On-site

$12.50 - $15.75/hr

Front Desk Agent Overview The front desk agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Comfort Inn Charleston Downtown

Front Desk Agent

Charleston, SC · On-site

$13.25 - $16.75/hr

Front Desk Agent Overview The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Comfort Inn Charleston Downtown

Front Desk Agent

Charleston, SC · On-site

$13.25 - $16.75/hr

Front Desk Agent Overview The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

General Hotels Corporation

Front Desk Agent

Shelbyville, KY

$13.25 - $16.75/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

General Hotels Corporation

Front Desk Agent

Shelbyville, KY · On-site

$13.25 - $16.75/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

General Hotels Corporation

Front Desk Agent

Franklin, IN · On-site

$13.25 - $16.75/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

General Hotels Corporation

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

Holiday Inn Houma

FRONT DESK AGENT

Houma, LA · On-site

$11/hr

As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable. You will be the first point of contact ...

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Front Desk Agent information

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How much do front desk agent jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for front desk agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What does a Front Desk Agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What do you do as a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, answering inquiries, and providing information about the property or services. They often use computer systems to handle bookings and may perform administrative tasks, ensuring a smooth guest experience during their shift, which can include working evenings, weekends, or holidays.

What are some common challenges Front Desk Agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What Is a Front Desk Agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front office agent do?

A front desk agent is responsible for greeting and checking in guests, managing reservations, handling customer inquiries, and providing information about the property or services. They often use computer systems to manage bookings and may handle phone calls, payments, and administrative tasks in a hospitality environment.

Can a shy person be a receptionist?

A front desk agent or receptionist can be a shy person, as the role often involves greeting visitors, answering phones, and managing administrative tasks. Success in the position depends on communication skills and comfort with interpersonal interactions, which can be developed over time with experience and training.

What are the key skills and qualifications needed to thrive as a Front Desk Agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What front desk jobs pay the most?

Senior front desk roles such as hotel front desk managers or administrative managers typically offer higher salaries, often exceeding $50,000 annually. Factors like location, experience, and additional responsibilities can influence pay, with specialized skills or certifications potentially increasing earning potential.
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Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agent

Krishna Ventures LLC

Panama City Beach, FL • On-site

$14 - $16/hr

Full-time

Posted 7 days ago

Job description

The Garner By IHG & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.
To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, pro-active and be skilled at multitasking in a fast-paced environment.

Front Desk Agent Responsibilities:
  • Greeting and thanking guests in a sincere, friendly manner.
  • Checking guests in on arrival and out on departure.
  • Posting charges to appropriate guest accounts.
  • Anticipating and addressing guests' needs, and resolving their problems and complaints.
  • Assisting guests with disabilities.
  • Operating switchboard and assisting with inquiries.
  • Assisting the reservations manager with taking reservations.
  • Collaborating and communicating with other internal departments to ensure guest satisfaction.
  • Complying with company procedures and safety policies.
  • Performing duties on a daily checklist.

Front Desk Agent Requirements:
  • High school diploma or suitable equivalent.
  • 1+ years Front Desk Agent experience preferred.
  • Well-groomed, professional appearance.
  • Outstanding written and verbal communication skills.
  • Team player.
  • Physically agile, and able to stand for extended periods.
  • Available to work shifts, over weekends and on public holidays.