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Front Desk Agent Jobs (NOW HIRING)

General Hotels

Front Desk Agent

Fort Myers, FL · On-site

$13.25 - $16.75/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're ...

Hyatt Place Waco South

Front Desk Agent

Waco, TX · On-site

$15/hr

Join our dynamic team at Hyatt Place Waco South as a Full-Time Front Desk Agent! This onsite position offers the exciting opportunity to be the friendly face that greets our guests, providing ...

General Hotels

Front Desk Agent

Franklin, IN · On-site

$13.25 - $16.75/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're ...

General Hotels

Front Desk Agent

Clarkston, MI · On-site

$14.25 - $18/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're ...

Columbia Sussex

Front Desk Agent

Greensboro, NC · On-site

$15 - $17/hr

Front Desk Agent Location: Greensboro, NC, 27401 Skills Required: * Dependable * Hotel experience * Outgoing * Great communication skills * Acting skills * Money handling skills * Professionalism The ...

Columbia Sussex

Front Desk agent

Saint Pete Beach, FL · On-site

$13.50 - $17.25/hr

Front Desk Agent Location: St Pete Beach, FL, 33706 We are seeking a professional Front Desk Agent to join our team at our location in St Pete Beach, FL. The ideal candidate will be proficient in ...

Crestview Management, LLC

Front Desk Agent

Greensboro, NC · On-site

$12.25 - $15.50/hr

Front Desk Agent Location: Greensboro, NC, 27401 Skills Required: * Dependable * Hotel experience * Outgoing * Great communication skills * Acting skills * Money handling skills * Professionalism The ...

Crestview Management, LLC

Front Desk agent

Treasure Island, FL · On-site

$13.25 - $16.75/hr

Front Desk Agent Location: St Pete Beach, FL, 33706 We are seeking a professional Front Desk Agent to join our team at our location in St Pete Beach, FL. The ideal candidate will be proficient in ...

Hampton Inn and Suites

Front Desk Agent

Phenix City, AL · On-site

$13 - $16.50/hr

Front Desk Agent We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our team at Hampton by Hilton. The Front Desk Agent is responsible for creating a welcoming ...

AtWork!

Front Desk Agent

Cedar Park, TX · On-site

$15 - $17/hr

Front Desk Agent We are currently seeking dependable, professional, and customer-focused Front Desk Agents to join our team in the North Austin area. The ideal candidate will provide exceptional ...

Troon Golf

Front Desk Agent

Scottsdale, AZ · On-site

$14.50 - $18.25/hr

Front Desk Agent Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent. Qualified candidates will thrive in a hospitality environment and be highly focused on ...

NewcrestImage

Front Desk Agent

Plano, TX · On-site

$16 - $18/hr

Front Desk Agent We are seeking a dedicated and friendly Front Desk Agent to join our team at The Clara Hotel, formerly NYLO Plano. The ideal candidate will be the first point of contact for our ...

Comfort Inn Charleston Downtown

Front Desk Agent

Charleston, SC · On-site

$13.25 - $16.75/hr

Front Desk Agent Overview The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Comfort Inn Charleston Downtown

Front Desk Agent

Charleston, SC · On-site

$13.25 - $16.75/hr

Front Desk Agent Overview The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

CUSA, LLC

Front Desk Agent

Mount Vernon, OH · On-site

$15/hr

Hotel PART TIME Front Desk Agent--2nd Shift We are currently looking for friendly energetic desk agents to join our team of professionals! * Part Time (20-30 hrs per week) * Can you work a flexible ...

Avid Fort Stockton

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Hotel Front Desk Agent We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent ...

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How much do front desk agent jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for front desk agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What does a Front Desk Agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What do you do as a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, answering inquiries, and providing information about the property or services. They often use computer systems to handle bookings and may perform administrative tasks, ensuring a smooth guest experience during their shift, which can include working evenings, weekends, or holidays.

What are some common challenges Front Desk Agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What Is a Front Desk Agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front office agent do?

A front desk agent is responsible for greeting and checking in guests, managing reservations, handling customer inquiries, and providing information about the property or services. They often use computer systems to manage bookings and may handle phone calls, payments, and administrative tasks in a hospitality environment.

Can a shy person be a receptionist?

A front desk agent or receptionist can be a shy person, as the role often involves greeting visitors, answering phones, and managing administrative tasks. Success in the position depends on communication skills and comfort with interpersonal interactions, which can be developed over time with experience and training.

What are the key skills and qualifications needed to thrive as a Front Desk Agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What front desk jobs pay the most?

Senior front desk roles such as hotel front desk managers or administrative managers typically offer higher salaries, often exceeding $50,000 annually. Factors like location, experience, and additional responsibilities can influence pay, with specialized skills or certifications potentially increasing earning potential.
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Front Desk Agent jobs near you
Front Desk Agent

Front Desk Agent

General Hotels

Fort Myers, FL • On-site

$13.25 - $16.75/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Job description

Front Desk Agent

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable.

The Front Desk Agent is responsible for a variety of tasks, including:

  • Greeting guests as they arrive at the hotel
  • Checking guests in and out of the hotel
  • Answering phone calls and responding to emails
  • Assisting guests with any questions or concerns they may have
  • Maintaining accurate records of guest information and room assignments
  • Handling cash and credit card transactions
  • Providing information about hotel amenities and local attractions
  • Ensuring that the front desk area is clean and organized

The ideal candidate for this position will possess the following skills:

  • Excellent customer service skills
  • Strong communication skills, both verbal and written
  • Ability to multitask and prioritize tasks effectively
  • Attention to detail and accuracy
  • Ability to work well under pressure
  • Proficiency in using hotel front desk software and equipment
  • Basic math skills
  • Flexibility to work different shifts, including weekends and holidays

Benefits include:

  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance
  • Company Paid Telemedicine
  • Supplemental Life Insurance
  • 401(k) with company match
  • Earned Wage Access ("on-demand pay")
  • Hotel Room Discounts
  • Company Paid Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

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