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Front Office Agent Jobs (NOW HIRING)

Hyatt Hotels Corporation

Front Office Agent

New York, NY · On-site

$17.75 - $22/hr

You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! View our Virtual ...

EOS USA

Front Office Agent

Conway, SC · On-site

$13.75 - $17/hr

Front Office Agent Love helping people and staying busy? Join our team as a Front Office Agent at Sun Outdoors Myrtle Beach, where you'll be the first friendly face guests see. In this role, you'll ...

EOS USA

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

Front Office Agent The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They ...

The Beekman

Front Office Agent

New York, NY · On-site

$17.75 - $22/hr

You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! View our Virtual ...

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Hawks Cay Resort

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

Front Office Agent The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They ...

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Hawks Cay Resort

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Hyatt Hotels Corporation

Front Office Agent

Houston, TX · On-site

$15.50 - $19/hr

Previous front office agent experience is a plus Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now ...

EOS USA

Front Office Agent

Orange Beach, AL · On-site

$14 - $17.25/hr

Sun Outdoors Orange Beach Front Office Agent Sun Outdoors Orange Beach is seeking a friendly, customer-focused full-time Front Office Agent to join our team for the 2:00 pm to 8:00 pm shift. As a key ...

Pacific Hotel Management

Front Office Agent

Monterey, CA · On-site

$23/hr

Front Office Agent PART TIME | Non-Exempt Starting Wage: $23.00 per hour InterContinental The Clement Monterey is seeking an energetic, service-focused, and professional Front Office Agent to join ...

Montage International

Front Office Agent

Baltimore, MD · On-site

$20/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Hyatt

Front Office Agent

Houston, TX

$15.50 - $19/hr

Previous front office agent experience is a plus Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now ...

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Front Office Agent information

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How much do front office agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front office agent in the United States is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.23 per hour, depending on experience, location, and employer.

What is a front office agent?

Front Office Agents, also known as receptionists or front desk clerks, are professionals who manage the front desk operations in hotels, resorts, or other hospitality establishments. They are responsible for welcoming guests, checking them in and out, handling reservations, and assisting with guest inquiries. Front Office Agents also coordinate with housekeeping and other departments to ensure a smooth guest experience. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a front office agent, and why are they important?

To thrive as a Front Office Agent, you need strong customer service skills, attention to detail, and basic administrative abilities, often backed by a high school diploma or relevant hospitality training. Familiarity with hotel property management systems (PMS) like Opera or Fidelio and proficiency in using reservation and billing software are commonly required. Excellent communication, problem-solving, and multitasking skills help Front Office Agents create positive guest experiences and handle diverse situations. These competencies are essential for ensuring seamless front desk operations, guest satisfaction, and the smooth running of hospitality services.

What do you do as a front office agent?

A front office agent is responsible for greeting and assisting guests, checking them in and out, managing reservations, and handling phone calls and inquiries. They often use hotel management software and need good communication and customer service skills to ensure a positive guest experience.

What is the difference between Front Office Agent vs Receptionist?

AspectFront Office AgentReceptionist
CredentialsHigh school diploma; hospitality certifications optionalHigh school diploma typically required
Work EnvironmentHotels, resorts, hospitality venuesOffices, hotels, medical facilities
Employer & IndustryHospitality industry, customer service focusVarious industries, administrative focus
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceGreeting visitors, answering phones, administrative tasks

While both roles involve customer interaction and front-desk duties, a Front Office Agent primarily works in hospitality settings managing guest services, whereas a Receptionist handles visitor reception and administrative tasks across various industries.

Can you get a front office agent job with no experience?

Front office agent positions often require good communication and customer service skills, but many employers are willing to train candidates with little or no experience. Entry-level roles may focus on basic administrative tasks and a professional appearance, making it possible to start without prior experience if you demonstrate a positive attitude and willingness to learn.

How much do front office agents make in the US?

Front office agents in the US typically earn a median annual salary of around $30,000 to $40,000, depending on experience, location, and the industry they work in. Entry-level positions may start lower, while experienced agents or those in high-demand areas can earn higher wages, often supplemented with tips or bonuses. Skills in customer service and familiarity with reservation systems can influence earning potential.

What are some common challenges front office agents face during peak check-in and check-out times?

Front Office Agents often encounter high-pressure situations during peak check-in and check-out periods, such as managing long lines, handling multiple guest requests simultaneously, and ensuring accurate billing. Effective communication and multitasking skills are crucial to maintain positive guest experiences while coordinating with housekeeping and other departments. Staying organized and calm under pressure helps agents resolve issues quickly and maintain smooth front desk operations.
What cities are hiring for Front Office Agent jobs? Cities with the most Front Office Agent job openings:
Who are the top companies hiring for Front Office Agent jobs? The top employers for Front Office Agent jobs are:
What states have the most Front Office Agent jobs? States with the most job openings for Front Office Agent jobs include:
What job categories do people searching Front Office Agent jobs look for? The top searched job categories for Front Office Agent jobs are:
What are popular job titles related to Front Office Agent jobs? For Front Office Agent jobs, the most frequently searched job titles are:
Front Office Agent jobs near you
Infographic showing various Front Office Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $36,816 per year, or $17.7 per hour.

Front Office Agent

Hyatt Hotels Corporation

New York, NY • On-site

$17.75 - $22/hr

Full-time

Posted 18 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

24th of 108 rated hotels

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills.
  • Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Agent position, click Apply Now and complete an application for the Front Office Agent position on the Hyatt Careers Site!

What Hyatt Hotels employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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