ZipRecruiter

Log In

1

Front Office Agent Jobs (NOW HIRING)

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Hawks Cay Resort

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Montage International

Front Office Agent

Baltimore, MD · On-site

$20/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Four Points by Sheraton

Front Office Agent

Emeryville, CA

$18.75 - $23.25/hr

The Part Time Front Office Agent is the first point of contact for hotel guests and is responsible for providing personalized service to guests upon arrival, during their stay and upon departure. In ...

Four Points by Sheraton

Front Office Agent

Emeryville, CA

$18.75 - $23.25/hr

The Part Time Front Office Agent is the first point of contact for hotel guests and is responsible for providing personalized service to guests upon arrival, during their stay and upon departure. In ...

Four Points by Sheraton

Front Office Agent

Emeryville, CA · On-site

$18.75 - $23.25/hr

The Part Time Front Office Agent is the first point of contact for hotel guests and is responsible for providing personalized service to guests upon arrival, during their stay and upon departure. In ...

Four Points by Sheraton

Front Office Agent

Emeryville, CA · On-site

$18.75 - $23.25/hr

The Part Time Front Office Agent is the first point of contact for hotel guests and is responsible for providing personalized service to guests upon arrival, during their stay and upon departure. In ...

Montage International

Front Office Agent

Park City, UT · On-site

$17 - $21/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Montage Hotels & Resorts

Front Office Agent

Park City, UT

$17 - $21/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Hyatt

Front Office Agent

Key West, FL

$16 - $19.75/hr

The Hyatt Centric Key West is seeking a Front Office Agent to join our amazing team. The Hyatt Centric is centrally located within Old Town and a short stroll to the lively Duval Street. Front Office ...

KSL Resorts

Front Office Agent

Paso Robles, CA · On-site

$18.92/hr

The Front Office Agent strives for success and will be expected to uphold the values of excellent customer service, organization, and executing their responsibilities through record keeping ...

Dream South Beach

Front Office Agent

Miami, FL · On-site

$15.50 - $19.25/hr

Dream South Beach is looking for a Front Office Associate/Front Desk Agent to join the team. Front Office Associates/Front Desk Agents are responsible for the guest registration process and ...

next page

Showing results 1-20

All JobsFront Office Agent Jobs

Front Office Agent information

See salary details

$9

$17

$23

How much do front office agent jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for front office agent in the United States is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.23 per hour, depending on experience, location, and employer.

What are Front Office Agents?

Front Office Agents, also known as receptionists or front desk clerks, are professionals who manage the front desk operations in hotels, resorts, or other hospitality establishments. They are responsible for welcoming guests, checking them in and out, handling reservations, and assisting with guest inquiries. Front Office Agents also coordinate with housekeeping and other departments to ensure a smooth guest experience. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Agent, and why are they important?

To thrive as a Front Office Agent, you need strong customer service skills, attention to detail, and basic administrative abilities, often backed by a high school diploma or relevant hospitality training. Familiarity with hotel property management systems (PMS) like Opera or Fidelio and proficiency in using reservation and billing software are commonly required. Excellent communication, problem-solving, and multitasking skills help Front Office Agents create positive guest experiences and handle diverse situations. These competencies are essential for ensuring seamless front desk operations, guest satisfaction, and the smooth running of hospitality services.

Is front office a good career?

A front office agent is responsible for guest services, check-ins, and administrative tasks in hospitality settings. It offers opportunities for customer service skill development, flexible schedules, and advancement into supervisory roles. The career can be stable and rewarding for those interested in the hospitality industry.

What is the difference between Front Office Agent vs Receptionist?

AspectFront Office AgentReceptionist
CredentialsHigh school diploma; hospitality certifications optionalHigh school diploma typically required
Work EnvironmentHotels, resorts, hospitality venuesOffices, hotels, medical facilities
Employer & IndustryHospitality industry, customer service focusVarious industries, administrative focus
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceGreeting visitors, answering phones, administrative tasks

While both roles involve customer interaction and front-desk duties, a Front Office Agent primarily works in hospitality settings managing guest services, whereas a Receptionist handles visitor reception and administrative tasks across various industries.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front office managers with receptionist duties may also earn higher wages, especially with experience and relevant certifications. Salary varies based on location, industry, and level of responsibility.

How much do front office agents make in the US?

Front office agents in the US typically earn a median annual salary of around $30,000 to $40,000, depending on experience, location, and the industry they work in. Entry-level positions may start lower, while experienced agents or those in high-demand areas can earn higher wages, often supplemented with tips or bonuses. The role often requires strong communication skills and familiarity with reservation or management software.

What does a front office agent do?

A front office agent is responsible for greeting and assisting guests, handling check-ins and check-outs, managing reservations, and providing information about the property and local area. They often use hotel management software and must maintain professional communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours, including evenings and weekends.

What are some common challenges Front Office Agents face during peak check-in and check-out times?

Front Office Agents often encounter high-pressure situations during peak check-in and check-out periods, such as managing long lines, handling multiple guest requests simultaneously, and ensuring accurate billing. Effective communication and multitasking skills are crucial to maintain positive guest experiences while coordinating with housekeeping and other departments. Staying organized and calm under pressure helps agents resolve issues quickly and maintain smooth front desk operations.
What cities are hiring for Front Office Agent jobs? Cities with the most Front Office Agent job openings:
Who are the top companies hiring for Front Office Agent jobs? The top employers for Front Office Agent jobs are:
What states have the most Front Office Agent jobs? States with the most job openings for Front Office Agent jobs include:
What job categories do people searching Front Office Agent jobs look for? The top searched job categories for Front Office Agent jobs are:
What are popular job titles related to Front Office Agent jobs? For Front Office Agent jobs, the most frequently searched job titles are:
Front Office Agent jobs near you
Infographic showing various Front Office Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,816 per year, or $17.7 per hour.
Front Office Agent

Front Office Agent

EOS Hospitality

Marathon, FL • On-site

$16 - $19.75/hr

Full-time

Posted 15 days ago

EOS Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
 
Job Summary
 The Front Office Agent is responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Provide information and assistance to all guests and visitors.
Responsibilities 
  • Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
  • Ascertain callers' needs through open-ended questions.
  • Describe room accommodations and all amenities.
  • Obtain all designated information to book a reservation.
  • Accommodate special requests and designate such in the system following hotel SOP’s.
  • Access guest history records to best service guests; maintain accurate information in guest history files.
  • The ability to exercise personal discipline and extra diligence to assure that projects are completed on a timely basis.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.
  • Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
  • Present folio to guest and resolve any disputed charges.
  • Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
  • Perform additional duties, as assigned.
  • Strong organizational, prioritization skills and ability to work well under pressure and meet deadlines.
  • Possess an eye for the smallest detail and maintain a keen sense of urgency.
  • Ability to think clearly, remain calm, and resolve problems using good judgment.
 
Physical Requirements
  • Must be able to bend, stoop, squat, and stretch to fulfill necessary tasks.
  • Must be able to lift, push, and pull up to 30lbs. on a regular and continuing basis
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length
Qualifications
  • Education: High school or equivalent preferred.
  • Experience: 1 to 2 years in a similar position experience preferred. 

What EOS Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply