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Front Office Agent Jobs (NOW HIRING)

EOS USA

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Office Agent Job Category: Front Office Requisition Number: FRONT007139 Posted: December 19, 2025 Full-Time On-site Bellmoor Inn & Spa 6 Christian St Rehoboth Beach, DE 19971, USA Description ...

Montage International

Front Office Agent

Gladstone, NJ · On-site

$22.59/hr

Front Office Agent The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

EOS USA

Front Office Agent

Berlin, MD · On-site

$15.50 - $19/hr

Front Office Agent Love helping people and staying busy? Join our team as a Front Office Agent at Sun Outdoors Ocean City, where you'll be the first friendly face guests see. In this role, you'll ...

EOS USA

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

Front Office Agent The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They ...

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

EOS Hospitality

Front Office Agent

Marathon, FL

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Pacific Hotel Management

Front Office Agent

Monterey, CA · On-site

$18 - $22.25/hr

Front Office Agent InterContinental The Clement Monterey is seeking an energetic, service-focused, and professional Front Office Agent to join our team. As the first point of contact for our guests ...

Hawks Cay Resort

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Hawks Cay Resort

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Four Points By Sheraton

Front Office Agent

Monterey, CA · On-site

$18 - $22.25/hr

Front Office Agent InterContinental The Clement Monterey is seeking an energetic, service-focused, and professional Front Office Agent to join our team. As the first point of contact for our guests ...

Montage International

Front Office Agent

Peapack, NJ · On-site

$22.59/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Silverado Resort and Spa

Front Office Agent

Napa, CA · On-site

$23 - $23.50/hr

Front Office Agent Job Category: Front of House Requisition Number: FRONT008245 Part-Time Silverado Resort Napa, CA 94558, USA Description SALARY RANGE - This position pays $23.00/hr - $23.50/hr. The ...

Peregrine Hospitality

Front Office Agent

Napa, CA · On-site

$23 - $23.50/hr

Front Office Agent Job Category: Front of House Requisition Number: FRONT008245 Part-Time Silverado Resort Napa, CA 94558, USA Description SALARY RANGE - This position pays $23.00/hr - $23.50/hr. The ...

IHG Hotels & Resorts

Front Office Agent

Monterey, CA · On-site

$23/hr

Front Office Agent InterContinental The Clement Monterey, Monterey, California Full-Time | Non-Exempt Starting Wage: $23.00 per hour InterContinental The Clement Monterey is seeking an energetic ...

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Front Office Agent information

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How much do front office agent jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for front office agent in the United States is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.23 per hour, depending on experience, location, and employer.

What are Front Office Agents?

Front Office Agents, also known as receptionists or front desk clerks, are professionals who manage the front desk operations in hotels, resorts, or other hospitality establishments. They are responsible for welcoming guests, checking them in and out, handling reservations, and assisting with guest inquiries. Front Office Agents also coordinate with housekeeping and other departments to ensure a smooth guest experience. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Agent, and why are they important?

To thrive as a Front Office Agent, you need strong customer service skills, attention to detail, and basic administrative abilities, often backed by a high school diploma or relevant hospitality training. Familiarity with hotel property management systems (PMS) like Opera or Fidelio and proficiency in using reservation and billing software are commonly required. Excellent communication, problem-solving, and multitasking skills help Front Office Agents create positive guest experiences and handle diverse situations. These competencies are essential for ensuring seamless front desk operations, guest satisfaction, and the smooth running of hospitality services.

Is front office a good career?

A front office agent is responsible for guest services, check-ins, and administrative tasks in hospitality settings. It offers opportunities for customer service skill development, flexible schedules, and advancement into supervisory roles. The career can be stable and rewarding for those interested in the hospitality industry.

What is the difference between Front Office Agent vs Receptionist?

AspectFront Office AgentReceptionist
CredentialsHigh school diploma; hospitality certifications optionalHigh school diploma typically required
Work EnvironmentHotels, resorts, hospitality venuesOffices, hotels, medical facilities
Employer & IndustryHospitality industry, customer service focusVarious industries, administrative focus
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceGreeting visitors, answering phones, administrative tasks

While both roles involve customer interaction and front-desk duties, a Front Office Agent primarily works in hospitality settings managing guest services, whereas a Receptionist handles visitor reception and administrative tasks across various industries.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front office managers with receptionist duties may also earn higher wages, especially with experience and relevant certifications. Salary varies based on location, industry, and level of responsibility.

How much do front office agents make in the US?

Front office agents in the US typically earn a median annual salary of around $30,000 to $40,000, depending on experience, location, and the industry they work in. Entry-level positions may start lower, while experienced agents or those in high-demand areas can earn higher wages, often supplemented with tips or bonuses. The role often requires strong communication skills and familiarity with reservation or management software.

What does a front office agent do?

A front office agent is responsible for greeting and assisting guests, handling check-ins and check-outs, managing reservations, and providing information about the property and local area. They often use hotel management software and must maintain professional communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours, including evenings and weekends.

What are some common challenges Front Office Agents face during peak check-in and check-out times?

Front Office Agents often encounter high-pressure situations during peak check-in and check-out periods, such as managing long lines, handling multiple guest requests simultaneously, and ensuring accurate billing. Effective communication and multitasking skills are crucial to maintain positive guest experiences while coordinating with housekeeping and other departments. Staying organized and calm under pressure helps agents resolve issues quickly and maintain smooth front desk operations.
What cities are hiring for Front Office Agent jobs? Cities with the most Front Office Agent job openings:
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What states have the most Front Office Agent jobs? States with the most job openings for Front Office Agent jobs include:
What job categories do people searching Front Office Agent jobs look for? The top searched job categories for Front Office Agent jobs are:
What are popular job titles related to Front Office Agent jobs? For Front Office Agent jobs, the most frequently searched job titles are:
Front Office Agent jobs near you
Infographic showing various Front Office Agent job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,816 per year, or $17.7 per hour.
Front Office Agent / Driver

Front Office Agent / Driver

Blue Sky Hospitality Solutions

Ontario, CA • On-site

$16.50 - $20.25/hr

Other

Posted 9 days ago

Job description

Front Office Agent Position

We are looking for a responsible Front Office Agent who will be joining our reception team, acting as our company's 'face' and ensuring our visitors are properly welcomed. Your duties will also include coordination of all front desk activities according to daily checklists.

You should possess a pleasant personality together with a dynamic professional attitude to achieve customer service and financial goals.

You should also be able to deal efficiently with complaints and have a solid customer service approach.

Front Office Agent / Driver Responsibilities Are:
  • Manage front desk day to day activities, ensure prompt reply to guest calls, requests and resolve guest issues and complaints.
  • Ensuring timely and accurate check-in.
  • Prompt in attendance and committed to excellence in performance.
  • Complete all training required by brand standards.
  • Handling complaints and specific customer requests.
  • Monitoring stock and replenish office supplies and troubleshooting emergencies.
  • Managing mail distribution.
  • Handling cash and shift open/close process.
  • Managing guest records and issue guest folios upon request.
  • Overseeing the compliance with company's policies and security requirements.
  • Drive hotel shuttle to and from airport and any other areas approved by management.
Front Office Agent / Driver Requirements Are:
  • 1 year experience of working on a front desk, reception, or any other customer service related position, Hilton experience is desired but not required.
  • Profound experience in customer service, front office operation and basic bookkeeping procedures.
  • Good experience with office machines (such as fax machines and printers)
  • Good practical knowledge of MS Office, particularly Excel and Word, and proficiency in English (oral and written)
  • Strong communication and interpersonal skills
  • Good organizational, multitasking and problem-solving skills
  • High school diploma; additional certification will be a bonus

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