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Special Handling Agent Jobs (NOW HIRING)

Choice Aviation Service Inc

Office Agent

Newark, NJ · On-site

Summary The Office Agent provides all the customer service for accepting, processing/finalizing ... Send special handling telexes/messages in accordance with airline requirements & regulations.

Staff Solve

Air Export Quoting Agent

Houston, TX

Air Export Quoting Agent - 77073 Position Summary The Air Export Quoting Agent is responsible for ... Analyze shipment details such as dimensions, weight, commodity, destination, and special handling ...

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Special Handling Agent information

See salary details

$35K

$65.6K

$104.5K

How much do special handling agent jobs pay per year?

As of Aug 25, 2026, the average yearly pay for special handling agent in the United States is $65,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a special handling agent?

Special Handling Agents are professionals responsible for managing and overseeing items or cargo that require extra care and attention during transportation, such as fragile, valuable, dangerous, or oversized goods. They ensure that these items are handled according to strict safety and security protocols to prevent damage or loss. Special Handling Agents often work in airports, logistics companies, or shipping facilities, coordinating with other staff to guarantee that all special requirements are met throughout the handling process.

What are the key skills and qualifications needed to thrive as a special handling agent, and why are they important?

To thrive as a Special Handling Agent, you need knowledge of cargo and baggage handling procedures, attention to detail, and often a high school diploma or equivalent. Familiarity with cargo tracking systems, barcode scanners, and compliance with IATA/ICAO regulations is typically required. Strong communication, problem-solving abilities, and customer service orientation help you excel in managing sensitive shipments and interacting with clients. These skills ensure the safe, efficient, and compliant handling of special or high-value items, which is vital for operational integrity and customer satisfaction.

What are common challenges faced by special handling agents, and how can they be overcome?

Special Handling Agents often encounter challenges such as managing delicate or high-value cargo, adhering to strict regulatory guidelines, and coordinating with multiple stakeholders to ensure timely and secure handling. To overcome these challenges, agents must maintain strong attention to detail, stay up-to-date with safety protocols, and communicate clearly with airline staff, freight forwarders, and regulatory bodies. Continuous training and teamwork are essential for successfully navigating the fast-paced and high-pressure environment typical in this role.

What is the difference between Special Handling Agent vs Cargo Handler?

AspectSpecial Handling AgentCargo Handler
CredentialsTypically requires security clearances and specialized trainingUsually requires basic forklift and safety certifications
Work EnvironmentAirports, secure facilities, often handling sensitive or high-value itemsWarehouses, cargo terminals, handling general freight
Employer & IndustryAirlines, government agencies, logistics companiesFreight companies, shipping yards, logistics providers
Search & Comparison IntentHigh-security, sensitive cargo handlingGeneral freight, bulk cargo handling

Special Handling Agents focus on secure, sensitive, or high-value items often in airport or secure environments, requiring specialized training and clearances. Cargo Handlers typically manage general freight in warehouses or cargo terminals, with standard certifications. While both roles are vital in logistics, they differ mainly in security requirements and work settings.

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What cities are hiring for Special Handling Agent jobs?

Cities with the most Special Handling Agent job openings:

What job categories do people searching Special Handling Agent jobs look for?

The top searched job categories for Special Handling Agent jobs are:

Special Handling Agent jobs near you
Infographic showing various Special Handling Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,642 per year, or $31.6 per hour.

Baggage Handling Agent - HNL Airport

Honolulu, HI • On-site

PrimeFlight Aviation Services
Aviation • 1 - 5K employees
Learn more about PrimeFlight Aviation Servicesexternal

$15 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

LIFT, LOAD, AND LAUNCH YOUR FUTURE - BECOME A BAGGAGE HANDLING AGENT!
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!
WHY WORK FOR PRIMEFLIGHT?
  • Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
  • We are committed to being a leading provider of commercial services within the aviation industry
  • Our teams focus on maintaining a positive working environment and treating all team members with respect
  • With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW
The Baggage Handling Agent is responsible for ensuring passenger luggage and cargo are handled safely, efficiently, and in a timely manner. This role includes loading and unloading baggage from aircraft and conveyor systems, sorting luggage by destination, and adhering strictly to safety and security standards. The position requires physical stamina, attention to detail, and the ability to work effectively in a fast-paced airport environment under various weather conditions.
RESPONSIBILITIES
  • Load and unload passenger luggage and cargo on and off aircraft
  • Operate baggage handling equipment such as conveyor belts, carts, and trolleys
  • Sort and route baggage to the correct flight and baggage claim carousel
  • Ensure timely delivery of baggage to and from aircraft
  • Inspect baggage for damage or potential security risks and report discrepancies immediately
  • Follow all safety procedures and airport security protocols while handling baggage
  • Work closely with ground crew and airline personnel to ensure efficient baggage processing
  • Maintain cleanliness and organization in baggage handling areas
  • Coordinate with security personnel to ensure adherence to airport security measures
  • Participate in training sessions on baggage handling procedures, safety standards, and equipment operation
  • Coordinate with airline staff for special handling of oversized, fragile, or priority items
  • Record and report baggage handling activities in accordance with company and airport regulations
  • Support and promote the company's Safety Management System (SMS) initiatives
  • Report safety hazards, incidents, and near misses in accordance with SMS reporting procedures
  • Exceed PrimeFlight customer service and safety standards
  • Perform any additional duties as assigned by management

QUALIFICATIONS
  • 18 years of age or older
  • Must be legally authorized to work in the country of employment.
  • Ability to read, write, speak, and understand the English language
  • Minimum of one year of customer service experience preferred
  • Ability to access and interpret information in print and electronically, including use of tablets, computers, and mobile devices
  • Ability to communicate effectively with colleagues and customers in person and electronically
  • Ability to pass a background check and drug screen
  • Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
  • Ability to work flexible shifts including nights, weekends, and holidays in a 24/7 operational environment

PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE
  • Ability to lift up to 70 pounds repeatedly
  • Prolonged standing and walking in indoor and outdoor environments
  • Ability to reach with arms and grasp with hands
  • Ability to push, pull, bend, stretch, squat, kneel, crouch, and crawl, including in confined spaces
  • Ability to climb and work at elevated heights
  • Exposure to moderate to high noise levels
  • Ability to hear and respond to spoken voice and audible alarms
  • Tasks involving repetitive arm, wrist, hand, and finger movements
  • Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About PrimeFlight Aviation Services

Sourced by ZipRecruiter

PrimeFlight Aviation Services, based in Sugar Land, TX, US, is a leading name in the aviation support industry. The company is particularly recognized for offering high-quality ground handling services, aircraft cleaning, de-icing, and wheelchair services. With a history rooted back in 1964, PrimeFlight has a strong reputation built upon consistently delivering unmatched aviation services. The company operates with a strong commitment to safety, innovation, integrity, and service excellence as its defining core values. Its mission is to provide solutions that drive customer value and operational efficiency, delivering to clients, an impressive service level that redefines the industry standards. Some of its notable achievements include being a preferred partner of some of the world's largest airlines and an exemplary safety record.

Industry

Aviation

Company size

1,001 - 5,000 Employees

Headquarters location

Sugar Land, TX, US

Year founded

2001

Social media

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