ZipRecruiter

Log In

1

Special Handling Agent Jobs (NOW HIRING)

Jazz Aviation

Customer Service Agent (PT)

Santa Clarita, CA · On-site

$15.75 - $21/hr

The opportunity: As a Jazz Customer Service Agent, you will be part of a team professionally ... special handling. * Handle and resolve customer complaints. * Departure Gate customer service and ...

Immersion Consulting

Contact Center Agent

Annapolis, MD · On-site

$16 - $21.75/hr

The Contact Center Agent role is key to ensuring exceptional service for millions of customers, and ... Escalate complex cases or special handling situations per contract guidelines. * Maintain ...

HPL-APOLLO LLC

Warehouse Agent

Honolulu, HI · On-site

$16 - $19/hr

Warehouse Agent Apollo Freight HI - Honolulu, HI 96819 Overview Salary Range $16.00 - $19.00 Hourly ... Check documentation for instructions such as: priority breakdown or special handling requirements.

The State of Arizona

RACING SPECIAL AGENT

Phoenix, AZ · On-site +1

$67K - $77K/yr

RACING SPECIAL AGENT Apply now Job No: 542385 Work Type: Full-time Location: PHOENIX Categories ... Conducts Physical Searches, Fingerprinting, Human drug/alcohol testing, proper handling of evidence.

HPL-APOLLO LLC

Warehouse Agent

Los Angeles, CA · On-site

$18.50 - $20/hr

Warehouse Agent Apollo Freight LAX - Los Angeles, CA 90045 Overview Salary Range $18.50 - $20.00 ... Check documentation for instructions such as: priority breakdown or special handling requirements.

previous pagenext page

Showing results 21-40

All JobsSpecial Handling Agent Jobs

Special Handling Agent information

See salary details

$35K

$65.6K

$104.5K

How much do special handling agent jobs pay per year?

As of Aug 10, 2026, the average yearly pay for special handling agent in the United States is $65,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is the difference between Special Handling Agent vs Cargo Handler?

AspectSpecial Handling AgentCargo Handler
CredentialsTypically requires security clearances and specialized trainingUsually requires basic forklift and safety certifications
Work EnvironmentAirports, secure facilities, often handling sensitive or high-value itemsWarehouses, cargo terminals, handling general freight
Employer & IndustryAirlines, government agencies, logistics companiesFreight companies, shipping yards, logistics providers
Search & Comparison IntentHigh-security, sensitive cargo handlingGeneral freight, bulk cargo handling

Special Handling Agents focus on secure, sensitive, or high-value items often in airport or secure environments, requiring specialized training and clearances. Cargo Handlers typically manage general freight in warehouses or cargo terminals, with standard certifications. While both roles are vital in logistics, they differ mainly in security requirements and work settings.

What are the key skills and qualifications needed to thrive as a special handling agent, and why are they important?

To thrive as a Special Handling Agent, you need knowledge of cargo and baggage handling procedures, attention to detail, and often a high school diploma or equivalent. Familiarity with cargo tracking systems, barcode scanners, and compliance with IATA/ICAO regulations is typically required. Strong communication, problem-solving abilities, and customer service orientation help you excel in managing sensitive shipments and interacting with clients. These skills ensure the safe, efficient, and compliant handling of special or high-value items, which is vital for operational integrity and customer satisfaction.

What is a special handling agent?

Special Handling Agents are professionals responsible for managing and overseeing items or cargo that require extra care and attention during transportation, such as fragile, valuable, dangerous, or oversized goods. They ensure that these items are handled according to strict safety and security protocols to prevent damage or loss. Special Handling Agents often work in airports, logistics companies, or shipping facilities, coordinating with other staff to guarantee that all special requirements are met throughout the handling process.

What are common challenges faced by special handling agents, and how can they be overcome?

Special Handling Agents often encounter challenges such as managing delicate or high-value cargo, adhering to strict regulatory guidelines, and coordinating with multiple stakeholders to ensure timely and secure handling. To overcome these challenges, agents must maintain strong attention to detail, stay up-to-date with safety protocols, and communicate clearly with airline staff, freight forwarders, and regulatory bodies. Continuous training and teamwork are essential for successfully navigating the fast-paced and high-pressure environment typical in this role.
More about Special Handling Agent jobs
What cities are hiring for Special Handling Agent jobs? Cities with the most Special Handling Agent job openings:
What job categories do people searching Special Handling Agent jobs look for? The top searched job categories for Special Handling Agent jobs are:
Special Handling Agent jobs near you
Infographic showing various Special Handling Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,642 per year, or $31.6 per hour.

Customer Service Agent (PT)

Jazz Aviation

Santa Clarita, CA • On-site

$15.75 - $21/hr

Other

Re-posted 8 days ago

Job description


The opportunity:

As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada Express.  In the course of a day, you will be responsible for greeting passengers, assisting them with their check in and bag tagging, via our web based computer system, as well as facilitating the boarding and deplaning of all Air Canada passengers in your station.  You may be asked to lift a suitcase or push a wheelchair.  The airport can be a fast paced environment during the aircraft arrival and departure period; however, safety and customer service is our top priority!

Our ​​Customer Service Agent explains why she is passionate about her work:

"Meet Kamaljeet, Customer Service Agent"

Key responsibilities:

  • Using an airline computerized system:
    • Make reservations and assessing fares.
    • Ticketing and complete daily sales reports.
    • Passenger check-in.
    • Check, weigh the baggage, calculate any excess baggage charges and process payment.
  • Make general passenger announcements.
  • Liaise with external and internal customers. i.e. ramp agent, flight crew, dispatch, etc.
  • Provide outstanding customer service answering general inquiries at the airport.
  • Assist passengers requiring special handling.
  • Handle and resolve customer complaints.
  • Departure Gate customer service and boarding as well as providing assistance to passengers to and from aircraft.
  • Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
  • Perform other related duties, as assigned.  

Depending on the base, other duties may include:

  • Cargo processing.
  • Handle missing baggage and damaged baggage claims.
  • Jet-way operation.
  • Conduct radio communications with aircraft and record flight information.  


Required qualifications:

  • High school diploma or equivalent.
  • If hired, must be able to successfully complete the Customer Service Agent Initial training course in accordance with Company Standards.
  • Must obtain and maintain a Restricted Area Identification ID pass (to be obtained upon employment).
  • Minimum one (1) year of customer service experience.
  • Demonstrated judgment and problem-solving ability and effective decision-making skills.
  • Excellent interpersonal, verbal and written communications skills.
  • Ability to work varying shifts, handling of tight deadlines, and prioritization of multiple tasks.
  • English language fluency or working knowledge.


Preferred qualifications:

  • Previous airline experience or post-secondary courses in travel and tourism is an assets.
  • General computer experience including the ability to type and navigate the internet as well as any previous experience using an airline reservation system is an asset.
  • French language fluency or working knowledge is an asset.

Note: Bilingualism is a requirement in some of our stations. We are proud to offer Bilingual Services at many of the airports we serve. Please indicate on your application and resume if you are bilingual in English and French.

Apply