ZipRecruiter

Log In

1

Surveillance Agent Jobs (NOW HIRING)

Bally's Corporation

Surveillance Agent

Shreveport, LA

$16/hr

The Surveillance Agent shall record such activities, where appropriate, and report observations to appropriate company and state officials when necessary. * The Surveillance Agent shall assist in ...

Bally's Corporation

Surveillance Agent

Shreveport, LA · On-site

$16/hr

The Surveillance Agent shall record such activities, where appropriate, and report observations to appropriate company and state officials when necessary. * The Surveillance Agent shall assist in ...

Bally's Corporation

Surveillance Agent

Shreveport, LA · On-site

$16/hr

The Surveillance Agent shall record such activities, where appropriate, and report observations to appropriate company and state officials when necessary. * The Surveillance Agent shall assist in ...

Bally's Corporation

Surveillance Agent

Shreveport, LA · On-site

$16/hr

Surveillance Agent Responsibilities: * Observe all activities of guests and team members on the casino floor, cage areas, and count rooms via closed circuit television (cctv), for any instances of ...

Bally's Corporation

Surveillance Agent

Shreveport, LA · On-site

$16/hr

The Surveillance Agent shall record such activities, where appropriate, and report observations to appropriate company and state officials when necessary. * The Surveillance Agent shall assist in ...

IHP Hospitality Group

Surveillance Agent

Aguadilla, PR · On-site

$11/hr

Surveillance Agent: Responsible for the monitoring of all casino areas or departments, such as table games, slot activity, Cage transactions, including armored car pick-up and all areas where chip ...

next page

Showing results 1-20

All JobsLegal JobsInvestigator JobsSurveillance Investigator JobsSurveillance Agent Jobs

Surveillance Agent information

See salary details

$10

$20

$33

How much do surveillance agent jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for surveillance agent in the United States is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.32 per hour, depending on experience, location, and employer.

What is a surveillance agent?

Surveillance Agents are professionals responsible for monitoring activities within a facility, such as a casino or a security-sensitive property, to detect suspicious or illegal behavior. They use video surveillance equipment and other monitoring tools to observe and report incidents like theft, cheating, or policy violations. Surveillance Agents help maintain safety and integrity by collaborating with security teams and law enforcement when necessary. Their work is crucial in preventing losses and ensuring compliance with regulations.

What are the key skills and qualifications needed to thrive as a surveillance agent?

To thrive as a Surveillance Agent, you need strong observational skills, attention to detail, and typically a high school diploma or equivalent, with some employers preferring security-related certifications. Familiarity with CCTV systems, video monitoring software, and radio communication equipment is commonly required. Discretion, integrity, and the ability to remain calm under pressure are crucial soft skills for success in this role. These skills are essential for accurately detecting suspicious activities, maintaining security, and ensuring the safety of people and property.

What are the main challenges a surveillance agent faces during a typical shift?

Surveillance Agents often encounter challenges such as maintaining high levels of concentration over long periods, accurately identifying suspicious behavior in real-time, and adapting quickly to evolving security threats. The role requires vigilance to monitor multiple camera feeds and effective communication with security and management teams to respond promptly to incidents. Balancing the need for thoroughness with the pressure of immediate decision-making is a key aspect of success in this environment.

What is the difference between Surveillance Agent vs Security Guard?

AspectSurveillance AgentSecurity Guard
CredentialsMay require security licenses or certificationsOften requires security guard license
Work EnvironmentPrimarily monitors surveillance systems, operates camerasPatrols premises, provides physical security
Employer & IndustryUsed in retail, casinos, corporate facilitiesCommon in various industries including retail, events, and facilities
Search & Comparison IntentOften compared for surveillance rolesMore focused on physical presence security

Surveillance Agents primarily monitor security footage and operate surveillance systems, while Security Guards provide physical security through patrols and presence. Both roles may require security licenses and are used across similar industries, but their core responsibilities differ: one focuses on electronic monitoring, the other on physical security.

More about Surveillance Agent jobs

What cities are hiring for Surveillance Agent jobs?

Cities with the most Surveillance Agent job openings:

Who are the top companies hiring for Surveillance Agent jobs?

The top employers for Surveillance Agent jobs are:

What states have the most Surveillance Agent jobs?

States with the most job openings for Surveillance Agent jobs include:

What are popular job titles related to Surveillance Agent jobs?

For Surveillance Agent jobs, the most frequently searched job titles are:

Surveillance Agent jobs near you
Infographic showing various Surveillance Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $43,678 per year, or $21 per hour.

Surveillance Agent

Shreveport, LA

Bally's Corporation
Gambling Activities • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Bally's Corporationexternal

$16/hr

Full-time

Re-posted 26 days ago

Job description

Responsibilities:

  • Observe all activities of guests and team members on the casino floor, cage areas, and count rooms via closed circuit television (cctv), for any instances of criminal activity and/or violations of the state gaming regulations and company policies and procedures.
  • The Surveillance Agent shall record such activities, where appropriate, and report observations to appropriate company and state officials when necessary.
  • The Surveillance Agent shall assist in answering phone calls, monitoring the radio, maintaining the daily log and writing reports.
  • The Surveillance Agent shall have demonstrated proficiency in all aspects of surveillance and casino operations before assuming this position.
  • The Surveillance Agent shall assume responsibility for the surveillance room in the absence of a shift supervisor and/or relief shift supervisor.
  • Directly supervises team members in the Surveillance room in the absence of a shift supervisor and/or relief shift supervisor, when assigned. 
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Observe all activities of guests and team members on the casino floor, cage areas, and count rooms via closed circuit television (cctv), for any instances of criminal activity and/or violations of the state gaming regulations and company policies and procedures.
  • The Surveillance Agent shall record such activities, where appropriate, and report observations to appropriate company and state officials when necessary.
  • The Surveillance Agent shall assist in answering phone calls, monitoring the radio, maintaining the daily log and writing reports.
  • The Surveillance Agent shall have demonstrated proficiency in all aspects of surveillance and casino operations before assuming this position.
  • The Surveillance Agent shall assume responsibility for the surveillance room in the absence of a shift supervisor and/or relief shift supervisor.
  • Other duties may be assigned.

Competencies:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or team members of organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percent.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
  • Ability to deal with problems involving several concrete variables in standardized situations

Work Environment:

  • The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. 
  • The noise level in the work environment is usually moderate. Must be able to work in a smoking environment. 

     Compensation:

    • $16.00/hr

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

    What Bally's employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply