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Surveillance Officer Jobs (NOW HIRING)

Surveillance Officer Reports to: Surveillance Supervisor FLSA Status: Non-Exempt Position Summary: Surveillance officers monitor casino activity to detect theft, cheating and suspicious activities.

Gaming Surveillance Officer Every employee of Stockbridge Munsee Community is expected to present themselves in a professional manner to customers as well as other departments. Stockbridge Munsee ...

... Surveillance Officer will review and report any violations, and/or infractions under the Casino Policies and Procedures and all department operation manuals to the Surveillance Manager and the ...

... Surveillance Officer will review and report any violations, and/or infractions under the Casino Policies and Procedures and all department operation manuals to the Surveillance Manager and the ...

Job Summary The Surveillance Officer is responsible for protecting the integrity of gaming operations, safeguarding company assets, and ensuring the safety of guests and employees through continuous ...

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Surveillance Officer information

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$26.5K

$50.4K

$79K

How much do surveillance officer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for surveillance officer in the United States is $50,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a surveillance officer?

Surveillance Officers are professionals responsible for monitoring activities within a specific area, such as casinos, retail stores, or public spaces, to prevent theft, fraud, and ensure safety. They use surveillance equipment like cameras and observation systems to detect suspicious behavior and policy violations. Their role often includes reporting incidents, working with law enforcement, and maintaining detailed logs of their observations. Surveillance Officers play a crucial part in protecting property, assets, and people by acting as a visible deterrent to crime.

What does a surveillance officer do?

A surveillance officer monitors suspicious activities to prevent theft and cheating and to protect employees and patrons. The gaming industry is one of the top employers of surveillance officers, particularly in casinos and resorts or hotels that with an in-house casino. However, other industries, such as retailers, automotive dealerships, and facilities with valuable or dangerous proprietary information may also employ surveillance officers. As a surveillance officer, your job duties are to provide security for your employer’s property, employees, and customers, monitor people behaving suspiciously, and submit written or spoken reports to management.

What are the key skills and qualifications needed to thrive as a surveillance officer, and why are they important?

To excel as a Surveillance Officer, you need strong observational skills, attention to detail, and a background in security or law enforcement, often supported by relevant certifications. Familiarity with CCTV systems, video monitoring software, and access control technologies is typically required. Strong communication, discretion, and the ability to remain calm under pressure are valuable soft skills in this position. These competencies ensure the effective monitoring of premises, timely incident response, and the maintenance of a secure environment.

What are some common challenges faced by surveillance officers, and how can they be managed effectively?

Surveillance Officers often encounter challenges such as maintaining high levels of attention during long shifts, managing multiple camera feeds, and quickly identifying suspicious behavior without causing unnecessary alarm. Effective time management, regular breaks, and strong communication with team members can help mitigate fatigue and ensure accuracy. Additionally, ongoing training and collaboration with security and law enforcement colleagues are crucial for keeping skills sharp and staying updated on new technologies and procedures.

What is the difference between Surveillance Officer vs Security Guard?

AspectSurveillance OfficerSecurity Guard
CredentialsTypically requires security or surveillance certificationsOften requires basic security training or license
Work EnvironmentMonitors surveillance systems, often indoorsPatrols premises, provides physical security
Employer & IndustryUsed in retail, casinos, government facilitiesCommon in retail stores, events, private properties

While both roles focus on security, Surveillance Officers primarily monitor surveillance systems to detect suspicious activity, whereas Security Guards provide physical security through patrols and presence. The roles often overlap in security settings but differ in daily tasks and required certifications.

How much do surveillance officers make in the US?

Surveillance officers in the US typically earn a median annual salary of around $40,000 to $50,000. Salaries can vary based on experience, location, and the specific employer, with some positions offering higher pay for specialized skills or certifications in security systems or law enforcement procedures.

What cities are hiring for Surveillance Officer jobs?

Cities with the most Surveillance Officer job openings:

What are the most commonly searched types of Surveillance Officer jobs?

The most popular types of Surveillance Officer jobs are:

What states have the most Surveillance Officer jobs?

States with the most job openings for Surveillance Officer jobs include:

Infographic showing various Surveillance Officer job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,385 per year, or $24.2 per hour.

Surveillance Officer

Baltimore, MD


Ceasars Entertainment
Hospitality Services • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

108th of 164 rated casinos

Recommended by students

Paid breaks

Respectful managers


$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

SURVEILLANCE OFFICER JOB SCOPE:

Surveillance Officers are responsible for understanding and responding to internal property needs. They communicate in a friendly, respectful, and understandable manner. Surveillance Officers work to ensure the safety of our guests, employees, and vendors, while ensuring assets of the property and its occupants are secure.

 
DAILY JOB DUTIES:

Use a CCTV system to monitor and review activity throughout the casino property

 Work with employees within the department as well as other departments to investigate incidents

 Complete typed reports/logs and preserve video as evidence

 Maintain surveillance on all casino operations for errors, theft, fraud and regulatory violations

 Respond to casino activity and utilize necessary equipment to identify, record and document illegal and unusual activities occurring on the property

 Work with law enforcement agencies to review and investigate crimes, and may represent the casino in litigation as required

 Identify and/or review incidents such as departmental violations, risk management concerns, monetary variances and player disputes

 Monitor various systems for malfunctions and report/document them as needed

QUALIFICATIONS:

High School Diploma or equivalent

 Must be 21 years of age or older

 High degree of professional and personal integrity/ethics

 Must have basic computer and arithmetic skills

 Must be able to obtain/maintain a gaming license through the MLGCA

 Able to work day, evening or overnight shifts, including holidays and weekends

 Able to speak, read and understand English

 Able to complete an on-the-job 90-day training program, with various tests and assessments

THE PREFERRED CANDIDATE:

Has had Surveillance employment or equivalent investigation/gaming/casino experience

 Has excellent interpersonal and verbal/written skills

Has knowledge of casino table games, cheat tactics, and cash handling scams

 Is able to understand and adapt to changing departmental/property/regulatory policies & regulations

 Is able to work independently and proactively when work is not assigned

 Is naturally curious and enjoys investigating freely

WORK ENVIRONMENT:

 Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges, instruments, or processes; concentrate on routine work details and organize and maintain a system of records

 Able to respond calmly in crisis and mentally stressful situations, and can make rational decisions

 Able to lift and carry up to 20 pounds

 Able to respond to audible and visual cues and alarms

 Able to sit for extended periods of time

 Able to control a joystick and inputs on keypads

 Able to speak clearly and comfortably on a phone and/or handheld radio

 Must have good personal hygiene and a professional appearance

COMPENSATION & BENEFITS:

 $21.00 per hour

 40 hour scheduled work week, with consecutive days off, generally static

 Overtime opportunities available, when necessary, typically first come first serve

 Bi-weekly pay dates

 PTO, 401(k), Medical, Dental, Vision, Life & Disability Insurance, Holiday Pay



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