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Surveillance Observer Jobs (NOW HIRING)

Report all incidents observed on shift to the Surveillance Manager. * Maintain confidentiality of all casino information. * Dispatch Security to areas where incidents are observed. * Write reports of ...

Report all incidents observed on shift to the Surveillance Manager. * Maintain confidentiality of all casino information. * Dispatch Security to areas where incidents are observed. * Write reports of ...

Essential Job Functions: • Operate surveillance system and associated equpiment. • Communicate ... Ability to physically watch numerous monitors simultaneously and observe for extended periods of ...

Operate surveillance system and associated equpiment. Communicate with security, management, gaming ... Ability to physically watch numerous monitors simultaneously and observe for extended periods of ...

Essential Job Functions: • Operate surveillance system and associated equpiment. • Communicate ... Ability to physically watch numerous monitors simultaneously and observe for extended periods of ...

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Surveillance Observer information

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How much do surveillance observer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for surveillance observer in the United States is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.95 per hour, depending on experience, location, and employer.

How does a surveillance observer typically interact with other departments within a casino or gaming facility?

Surveillance Observers frequently collaborate with security teams, gaming floor staff, and management to ensure the safety and integrity of the facility. They are responsible for monitoring live feeds and promptly reporting suspicious or prohibited activities, often coordinating with security personnel for immediate action. Clear communication and detailed documentation are essential, as Observers may be called upon to provide evidence or testimony in investigations. This teamwork helps maintain compliance with gaming regulations and enhances overall operational security.

What are the key skills and qualifications needed to thrive as a surveillance observer, and why are they important?

To thrive as a Surveillance Observer, you need keen observational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior experience in security or surveillance. Familiarity with CCTV systems, recording software, and incident reporting tools is typically required. Integrity, discretion, and strong communication skills distinguish top performers in this role. These skills and qualities are crucial for accurately monitoring activities, preventing losses, and maintaining safety in high-stakes environments.

What is the difference between Surveillance Observer vs Security Guard?

AspectSurveillance ObserverSecurity Guard
Required CredentialsHigh school diploma, surveillance training, certifications in security or monitoringHigh school diploma, security training, sometimes licensing or certification
Work EnvironmentMonitoring security cameras, analyzing footage, working in control roomsPatrolling premises, monitoring physical security, responding to incidents
Employer & Industry UsageSecurity companies, casinos, retail stores, government facilitiesCommercial buildings, retail, events, industrial sites
Common Search & Comparison IntentUnderstanding surveillance roles, monitoring responsibilitiesPhysical security duties, patrolling, incident response

While both Surveillance Observers and Security Guards focus on security, Surveillance Observers primarily monitor security footage and analyze video feeds, often working in control rooms. Security Guards are physically present on-site, patrolling and responding to incidents. The roles overlap in security credentials and industry usage, but differ in work environment and daily tasks.

What is a surveillance observer?

Surveillance Observers are security professionals who monitor activities within casinos or other establishments using surveillance equipment, such as cameras and audio systems. Their primary role is to detect and report suspicious behavior, theft, cheating, or violations of laws and company policies. They work closely with security teams and management to ensure safety and compliance, often providing evidence for investigations. Surveillance Observers must maintain detailed records and have a strong attention to detail. This position requires discretion, integrity, and familiarity with surveillance technology.
What cities are hiring for Surveillance Observer jobs? Cities with the most Surveillance Observer job openings:
What states have the most Surveillance Observer jobs? States with the most job openings for Surveillance Observer jobs include:
What are popular job titles related to Surveillance Observer jobs? For Surveillance Observer jobs, the most frequently searched job titles are:
Infographic showing various Surveillance Observer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,735 per year, or $18.1 per hour.

Surveillance Observer

Lake of the Torches Resort & Casino

Lac Du Flambeau, WI • On-site

Other

Posted 8 days ago


Job description

DESCRIPTION OF DUTIES: The primary responsibility of this position is to perform a variety of surveillance activities to assist in ensuring the safety and well being of guests, associates and Lake of the Torches Resort Casino properties. Specific responsibilities include, but are not limited to the following:
1. Monitors, observes, documents and reports any violations of the Lake of the Torches Resort Casino operational procedures, criminal or civil statues, Lac du Flambeau Tribal/State gaming compacts, property, tribal or state internal controls, tribal gaming commission regulations or ordinances.
2. Is responsible for ensuring that all surveillance systems are operational and functioning and issues repair orders in a timely manner.
3. Continuously monitors all Lake of the Torches Resort Casino properties with an emphasis on money handling and table game areas.
4. Records and submits surveillance observation, special observation, incident and accident reports occurring during the shift for review and action by the surveillance supervisor or surveillance manager.
5. Provides surveillance manager, security officer, chief executive officer, gaming commission, tribal council or law enforcement agencies with documentary evidence of potential gaming crimes protected.
6. Is responsible for providing depositions or courtroom testimony when necessary.
7. Performs other duties as assigned.
POSITION RELATIONSHIPS:
Internal: Frequent contact with security and facility administration.
External: Occasional contact with law enforcement agencies.
SUPERVISION RECEIVED: Receives direction and supervision from the Surveillance Supervisor or Surveillance Manager on a daily basis.
EDUCATION: A High School education or equivalent is required.
EXPERIENCE: A minimum of two years prior experience working in a gaming environment is required. Prior experience in a surveillance or security position is desirable.
SKILLS AND REQUIREMENTS: Must possess excellent interpersonal and communication skills. Must be familiar with PC's and be able to manage and maintain confidential and sensitive information with diplomacy and tact.
WORKING ENVIRONMENT:
1. Work Conditions: The majority of position responsibilities are performed within a restricted office environment and will perform position responsibilities in low light conditions.
2. Exposure to Hazards: May be exposed to situations where spills, wet floors or guest behaviors may create undesirable conditions.
3. Physical Requirements: Must be able to walk, sit, stand, bend or lift for extended periods of time.
BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Surveillance Observer to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance.
OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions.