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Surveillance Observer Jobs (NOW HIRING)

$15.25 - $19/hr

Document and report any observed incidents or violations of internal controls, gaming regulations, or company policies. * Conduct thorough reviews and investigations using surveillance footage ...

$15.25 - $19/hr

Document and report any observed incidents or violations of internal controls, gaming regulations, or company policies. * Conduct thorough reviews and investigations using surveillance footage ...

$15.25 - $19/hr

Document and report any observed incidents or violations of internal controls, gaming regulations, or company policies. * Conduct thorough reviews and investigations using surveillance footage ...

$15.25 - $19/hr

Document and report any observed incidents or violations of internal controls, gaming regulations, or company policies. * Conduct thorough reviews and investigations using surveillance footage ...

Observe closed circuit TV monitors. Responsible for all surveillance policies as they apply to the accounting and internal control procedures. Ensure compliance with the Indiana Gaming Commission.

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Surveillance Observer information

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How much do surveillance observer jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for surveillance observer in the United States is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.95 per hour, depending on experience, location, and employer.

How does a Surveillance Observer typically interact with other departments within a casino or gaming facility?

Surveillance Observers frequently collaborate with security teams, gaming floor staff, and management to ensure the safety and integrity of the facility. They are responsible for monitoring live feeds and promptly reporting suspicious or prohibited activities, often coordinating with security personnel for immediate action. Clear communication and detailed documentation are essential, as Observers may be called upon to provide evidence or testimony in investigations. This teamwork helps maintain compliance with gaming regulations and enhances overall operational security.

What are the key skills and qualifications needed to thrive as a Surveillance Observer, and why are they important?

To thrive as a Surveillance Observer, you need keen observational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior experience in security or surveillance. Familiarity with CCTV systems, recording software, and incident reporting tools is typically required. Integrity, discretion, and strong communication skills distinguish top performers in this role. These skills and qualities are crucial for accurately monitoring activities, preventing losses, and maintaining safety in high-stakes environments.

What is the difference between Surveillance Observer vs Security Guard?

AspectSurveillance ObserverSecurity Guard
Required CredentialsHigh school diploma, surveillance training, certifications in security or monitoringHigh school diploma, security training, sometimes licensing or certification
Work EnvironmentMonitoring security cameras, analyzing footage, working in control roomsPatrolling premises, monitoring physical security, responding to incidents
Employer & Industry UsageSecurity companies, casinos, retail stores, government facilitiesCommercial buildings, retail, events, industrial sites
Common Search & Comparison IntentUnderstanding surveillance roles, monitoring responsibilitiesPhysical security duties, patrolling, incident response

While both Surveillance Observers and Security Guards focus on security, Surveillance Observers primarily monitor security footage and analyze video feeds, often working in control rooms. Security Guards are physically present on-site, patrolling and responding to incidents. The roles overlap in security credentials and industry usage, but differ in work environment and daily tasks.

What are Surveillance Observers?

Surveillance Observers are security professionals who monitor activities within casinos or other establishments using surveillance equipment, such as cameras and audio systems. Their primary role is to detect and report suspicious behavior, theft, cheating, or violations of laws and company policies. They work closely with security teams and management to ensure safety and compliance, often providing evidence for investigations. Surveillance Observers must maintain detailed records and have a strong attention to detail. This position requires discretion, integrity, and familiarity with surveillance technology.
What cities are hiring for Surveillance Observer jobs? Cities with the most Surveillance Observer job openings:
Who are the top companies hiring for Surveillance Observer jobs? The top employers for Surveillance Observer jobs are:
What states have the most Surveillance Observer jobs? States with the most job openings for Surveillance Observer jobs include:
What are popular job titles related to Surveillance Observer jobs? For Surveillance Observer jobs, the most frequently searched job titles are:
Infographic showing various Surveillance Observer job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 34% Full Time, 58% Part Time, 4% Contract, 1% Nights, and 2% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,735 per year, or $18.1 per hour.

Surveillance Operator - Surveillance

160 Hard Rock Casino Cincinnati LLC

Cincinnati, OH

$16 - $20.25/hr

Full-time

Posted 15 days ago


Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Surveillance Operator reports directly to the Surveillance Shift Manager and is responsible for monitoring casino operations through surveillance equipment to ensure the safety and security of guests, team members, and assets. This position plays a key role in identifying suspicious activities, preventing and detecting cheating or theft, and maintaining regulatory compliance.

Responsibilities:

  • Monitor all areas of the casino and property using a sophisticated surveillance system in real-time.
  • Detect and investigate irregular and/or suspicious activities, including potential cheating at table games, theft, internal control violations, and fraud.
  • Document and report any observed incidents or violations of internal controls, gaming regulations, or company policies.
  • Conduct thorough reviews and investigations using surveillance footage, player tracking systems, and facial recognition.
  • Attention to detail and sound observational skills for conducting reviews, writing and completing clear and concise reports that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees.
  • Collaborate with departments such as Security, Table Games, Slot Operations, Compliance, and the Cage to support investigations and ensure operational integrity.
  • Operate surveillance systems including but not limited to digital video review software, facial recognition, license plate recognition, player tracking systems, and incident tracking software.
  • Remain knowledgeable of all table games, slot machines, cash handling procedures, Title 31/AML compliance, and gaming regulations.
  • Always maintain confidentiality and discretion.
  • Assist with training and mentoring of new Surveillance team members, as assigned.
  • Respond to emergency situations and coordinate with other departments as needed.
  • Performs all other related and compatible duties as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • Previous surveillance, security, or law enforcement experience preferred.
  • Knowledge of casino operations, gaming procedures, and internal controls is highly desirable.
  • Ability to multitask and remain focused in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Excellent attention to detail and observation skills.
  • Ability to work independently or as part of a team.
  • Must pass Quarterly Testing on Table Games and Internal Controls
  • Must be able to obtain and maintain a valid gaming license from the appropriate gaming regulatory agency.
  • Must be able to use a computer and operate efficiently
  • Must be able to get along with co-workers and work in a team environment
  • Must be able to sit for extended periods of time.
  • Must be able to view multiple monitors and screens for long durations.
  • Must have the ability to hear and speak clearly via phone and radio transmissions.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Must be able to work in a dimly lit room for long periods.
  • Must be able to work a flexible schedule, including nights, weekends, holidays, and overtime when required.