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Surveillance Observer Jobs (NOW HIRING)

Horse Palace

Surveillance Officer

Cheyenne, WY

... review Observe and document incidents involving guests, employees, or the facility Generate accurate, timely, and detailed written reports related to surveillance incidents and investigations ...

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Surveillance Observer information

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$5

$18

$20

How much do surveillance observer jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for surveillance observer in the United States is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.95 per hour, depending on experience, location, and employer.

How does a Surveillance Observer typically interact with other departments within a casino or gaming facility?

Surveillance Observers frequently collaborate with security teams, gaming floor staff, and management to ensure the safety and integrity of the facility. They are responsible for monitoring live feeds and promptly reporting suspicious or prohibited activities, often coordinating with security personnel for immediate action. Clear communication and detailed documentation are essential, as Observers may be called upon to provide evidence or testimony in investigations. This teamwork helps maintain compliance with gaming regulations and enhances overall operational security.

What are the key skills and qualifications needed to thrive as a Surveillance Observer, and why are they important?

To thrive as a Surveillance Observer, you need keen observational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior experience in security or surveillance. Familiarity with CCTV systems, recording software, and incident reporting tools is typically required. Integrity, discretion, and strong communication skills distinguish top performers in this role. These skills and qualities are crucial for accurately monitoring activities, preventing losses, and maintaining safety in high-stakes environments.

What is the difference between Surveillance Observer vs Security Guard?

AspectSurveillance ObserverSecurity Guard
Required CredentialsHigh school diploma, surveillance training, certifications in security or monitoringHigh school diploma, security training, sometimes licensing or certification
Work EnvironmentMonitoring security cameras, analyzing footage, working in control roomsPatrolling premises, monitoring physical security, responding to incidents
Employer & Industry UsageSecurity companies, casinos, retail stores, government facilitiesCommercial buildings, retail, events, industrial sites
Common Search & Comparison IntentUnderstanding surveillance roles, monitoring responsibilitiesPhysical security duties, patrolling, incident response

While both Surveillance Observers and Security Guards focus on security, Surveillance Observers primarily monitor security footage and analyze video feeds, often working in control rooms. Security Guards are physically present on-site, patrolling and responding to incidents. The roles overlap in security credentials and industry usage, but differ in work environment and daily tasks.

What are Surveillance Observers?

Surveillance Observers are security professionals who monitor activities within casinos or other establishments using surveillance equipment, such as cameras and audio systems. Their primary role is to detect and report suspicious behavior, theft, cheating, or violations of laws and company policies. They work closely with security teams and management to ensure safety and compliance, often providing evidence for investigations. Surveillance Observers must maintain detailed records and have a strong attention to detail. This position requires discretion, integrity, and familiarity with surveillance technology.
What cities are hiring for Surveillance Observer jobs? Cities with the most Surveillance Observer job openings:
What states have the most Surveillance Observer jobs? States with the most job openings for Surveillance Observer jobs include:
What are popular job titles related to Surveillance Observer jobs? For Surveillance Observer jobs, the most frequently searched job titles are:
Surveillance Observer jobs near you
Infographic showing various Surveillance Observer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,735 per year, or $18.1 per hour.
Surveillance Observer

Surveillance Observer

Ameristar Casino Resort Spa Black Hawk

Black Hawk, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) - for Team Members who refer new applicants
  • Discounted Casino bus tickets  
  • Discounted RTD EcoPass
  • Hot meal served by the Leadership Team once a month
  • 20%discount for Starbucks, Ara Spa, and all food outlets 
  • 100%Colorado Gaming License reimbursement after90days of employment 
  • Hotel discounts available at all43 PENNproperties, plus discounts on goods and services
  • Education reimbursement program and Annual Scholarship Program 
  • Career development opportunities 

Responsibilities include: 

  • Maintain surveillance watch in all areas and activities.
  • Record any irregular activities as required.
  • Video surveillance of the activities of customers and employees in all gaming and money handling areas.
  • Report (verbally and in writing) any violations of Gaming, company policies and procedures, and any safety concerns to the appropriate supervisor or manager.
  • Report and offer solutions to any area of vulnerability to loss from internal or external sources.
  • Maintain thorough knowledge of Gaming Regulations, company policies and other department procedures.
  • Maintain compliance with department procedures and company policies.
  • Work on special projects as needed assigned by Surveillance Management.
  • Maintain strict confidence regarding company matters.
  • Adhere to established policies and procedures regarding customer service standards.
  • Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.
BRING US YOUR BEST.
  • Gaming Casino Surveillance experience preferred (0 to 1 years)
  • Must pass a basic surveillance aptitude test gauging math skill.
  • Good interpersonal skills.
  • Thorough knowledge of casino games and casino operations preferred.
  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Highly organized and detail oriented.
  • Vision correctable to 20/20 with normal color acuity.
  • Must be able to sit or stand for prolonged periods of time.
  • High school diploma or equivalent.
  • MUST be able to obtain/maintain Colorado Support Gaming license :  https://sbg.colorado.gov/gaming-support-license
STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY$22.00 to $24.00 per hourEmployment Type: FULL_TIME

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