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Surveillance Officer Jobs (NOW HIRING)

RUFFIN

Surveillance Officer-Gilley's

Park City, KS · On-site

Surveillance Officer is responsible for observing, documenting, and reporting on all activity on property to protect property assets as well as Guests and Team Members. The Surveillance Officer ...

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The Chickasaw Nation

Surveillance Officer

Paoli, OK · On-site

We are currently looking for a Part Time 38 Surveillance Officer to join our Washita Gaming Surveillance Team team located at the Washita Casino working . Summary: Ensures the safety of tribal assets ...

The Chickasaw Nation

Surveillance Officer

Sulphur, OK · On-site

We are currently looking for a Part Time 38 Surveillance Officer to join our Artesian Casino Surveillance team located at the Artesian Casino working . Summary: Ensures the safety of tribal assets ...

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Surveillance Officer information

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$26.5K

$50.4K

$79K

How much do surveillance officer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for surveillance officer in the United States is $50,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a surveillance officer?

Surveillance Officers are professionals responsible for monitoring activities within a specific area, such as casinos, retail stores, or public spaces, to prevent theft, fraud, and ensure safety. They use surveillance equipment like cameras and observation systems to detect suspicious behavior and policy violations. Their role often includes reporting incidents, working with law enforcement, and maintaining detailed logs of their observations. Surveillance Officers play a crucial part in protecting property, assets, and people by acting as a visible deterrent to crime.

What does a surveillance officer do?

A surveillance officer monitors suspicious activities to prevent theft and cheating and to protect employees and patrons. The gaming industry is one of the top employers of surveillance officers, particularly in casinos and resorts or hotels that with an in-house casino. However, other industries, such as retailers, automotive dealerships, and facilities with valuable or dangerous proprietary information may also employ surveillance officers. As a surveillance officer, your job duties are to provide security for your employer’s property, employees, and customers, monitor people behaving suspiciously, and submit written or spoken reports to management.

What are the key skills and qualifications needed to thrive as a surveillance officer, and why are they important?

To excel as a Surveillance Officer, you need strong observational skills, attention to detail, and a background in security or law enforcement, often supported by relevant certifications. Familiarity with CCTV systems, video monitoring software, and access control technologies is typically required. Strong communication, discretion, and the ability to remain calm under pressure are valuable soft skills in this position. These competencies ensure the effective monitoring of premises, timely incident response, and the maintenance of a secure environment.

What are some common challenges faced by surveillance officers, and how can they be managed effectively?

Surveillance Officers often encounter challenges such as maintaining high levels of attention during long shifts, managing multiple camera feeds, and quickly identifying suspicious behavior without causing unnecessary alarm. Effective time management, regular breaks, and strong communication with team members can help mitigate fatigue and ensure accuracy. Additionally, ongoing training and collaboration with security and law enforcement colleagues are crucial for keeping skills sharp and staying updated on new technologies and procedures.

What is the difference between Surveillance Officer vs Security Guard?

AspectSurveillance OfficerSecurity Guard
CredentialsTypically requires security or surveillance certificationsOften requires basic security training or license
Work EnvironmentMonitors surveillance systems, often indoorsPatrols premises, provides physical security
Employer & IndustryUsed in retail, casinos, government facilitiesCommon in retail stores, events, private properties

While both roles focus on security, Surveillance Officers primarily monitor surveillance systems to detect suspicious activity, whereas Security Guards provide physical security through patrols and presence. The roles often overlap in security settings but differ in daily tasks and required certifications.

How much do surveillance officers make in the US?

Surveillance officers in the US typically earn a median annual salary of around $40,000 to $50,000. Salaries can vary based on experience, location, and the specific employer, with some positions offering higher pay for specialized skills or certifications in security systems or law enforcement procedures.
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Surveillance Officer jobs near you
Infographic showing various Surveillance Officer job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,385 per year, or $24.2 per hour.

SURVEILLANCE OFFICER

Mount Airy Casino Resort

Mount Pocono, PA • On-site

Full-time

Re-posted 12 days ago

Key responsibilities

  • Operate all surveillance computer equipment to monitor casino activities and transactions.

  • Monitor daily operations of monetary transactions, casino cage, satellite cages, and count room activities, including video recording of cash storage.

  • Report improper activity or disturbances and ensure compliance with gaming regulations and safeguard organizational assets.

Mount Airy Casino Resort rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

108th of 164 rated casinos

Job description

Position Overview:
The Surveillance Officer is responsible for operating all surveillance computer equipment.All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations.
Essential Job Functions:
  • Operates all surveillance computer equipment.
  • Monitors the daily operations of all monetary operations and transactions throughout the casino property including but not limited to automated bill breakers, gaming vouchers, coupon redemptions, and jackpot payouts.
  • Monitors the daily operations of the casino cage as well as any all satellite cages.
  • Monitors the daily operations of the count room activities including the video recording of all cash and slot cash storage boxes.
  • Monitors all areas of the property and closely observes a target game, staff member, or customer.
  • Ensures compliance with applicable gaming regulations.
  • Reports improper activity or disturbances to supervisor or security team for further investigation.
  • Ensures compliance with gaming requirements set by state gaming authority and local law enforcement.
  • Safeguards the assets of the organization.
  • Assists the Surveillance Shift Manager in organizing routine random surveillances as required.
  • Works closely with the Security Department to prevent the loss or damage of company assets.

Essential Requirements:
  • High school diploma or its equivalent required.
  • A minimum of 2 years of related experience preferred.
  • Must have knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Works under immediate supervision.
  • Performs a variety of tasks as determined by the Surveillance Shift Manager.
  • Must be a minimum of 21 years of age or older upon employment.
  • Must have strong organizational and interpersonal skills and dedicated commitment to excellence.
  • Must be able to be approved for and maintain a valid license as required by the PA Gaming Control Board.

ADA Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to stand, walk, and move through all areas of the casino.
  • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Other Skills/Abilities:
  • Must be able to obtain and maintain a Gaming License as required by the PGBC.
  • Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
  • Must be able to work nights, weekends and holidays as required with occasional travel.
  • Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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