61 Penn Entertainment Surveillance Agent Jobs Hiring Near You

Question 1

What are the key skills and qualifications needed to thrive as a Surveillance Agent, and why are they important?

Answer

To thrive as a Surveillance Agent, you need strong observational skills, attention to detail, and typically a high school diploma or equivalent, with some employers preferring security-related certifications. Familiarity with CCTV systems, video monitoring software, and radio communication equipment is commonly required. Discretion, integrity, and the ability to remain calm under pressure are crucial soft skills for success in this role. These skills are essential for accurately detecting suspicious activities, maintaining security, and ensuring the safety of people and property.

Question 2

What are the main challenges a Surveillance Agent faces during a typical shift?

Answer

Surveillance Agents often encounter challenges such as maintaining high levels of concentration over long periods, accurately identifying suspicious behavior in real-time, and adapting quickly to evolving security threats. The role requires vigilance to monitor multiple camera feeds and effective communication with security and management teams to respond promptly to incidents. Balancing the need for thoroughness with the pressure of immediate decision-making is a key aspect of success in this environment.

Question 3

What are Surveillance Agents?

Answer

Surveillance Agents are professionals responsible for monitoring activities within a facility, such as a casino or a security-sensitive property, to detect suspicious or illegal behavior. They use video surveillance equipment and other monitoring tools to observe and report incidents like theft, cheating, or policy violations. Surveillance Agents help maintain safety and integrity by collaborating with security teams and law enforcement when necessary. Their work is crucial in preventing losses and ensuring compliance with regulations.

Question 4

What is the difference between Surveillance Agent vs Security Guard?

Answer

Aspect	Surveillance Agent	Security Guard
Credentials	May require security licenses or certifications	Often requires security guard license
Work Environment	Primarily monitors surveillance systems, operates cameras	Patrols premises, provides physical security
Employer & Industry	Used in retail, casinos, corporate facilities	Common in various industries including retail, events, and facilities
Search & Comparison Intent	Often compared for surveillance roles	More focused on physical presence security

Surveillance Agents primarily monitor security footage and operate surveillance systems, while Security Guards provide physical security through patrols and presence. Both roles may require security licenses and are used across similar industries, but their core responsibilities differ: one focuses on electronic monitoring, the other on physical security.

Question 5

Do workers at PENN Entertainment get paid breaks?

Answer

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and May 2026.

Question 6

Does PENN Entertainment pay people when they’re sick?

Answer

Sometimes. Only some people get paid when they’re sick.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 7

At PENN Entertainment, are sick days and vacation days separate paid time off?

Answer

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

Question 8

Is the health insurance from PENN Entertainment affordable enough for their workers?

Answer

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 9

Do people get paid time off at PENN Entertainment?

Answer

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.

Question 10

How far ahead of time do people find out their work schedule?

Answer

Most people find out their schedule less than four weeks ahead of time.

41% of people with changing schedules find out their shifts one week or less ahead of time.
41% of people with changing schedules find out their shifts two weeks ahead of time.
9% of people with changing schedules find out their shifts three weeks ahead of time.
9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 54 people who took the Breakroom Quiz between December 2024 and March 2026.

Question 11

Do workers at PENN Entertainment worry about hours?

Answer

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

Question 12

Do PENN Entertainment workers get to choose the shifts they work?

Answer

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and March 2026.

Question 13

How easy is it for PENN Entertainment workers to change shifts?

Answer

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and March 2026.

Question 14

How easy is it to get time off at PENN Entertainment?

Answer

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between March 2025 and March 2026.

Question 15

Do PENN Entertainment managers change schedules at the last minute?

Answer

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Question 16

Do workers at PENN Entertainment do extra work that they don't get paid for?

Answer

Rarely. Most people don’t do unpaid extra work.
74% of people report that they don’t do extra unpaid work.
Based on data from 35 people who took the Breakroom Quiz between March 2025 and March 2026.

Question 17

How easy is it to take sick days at PENN Entertainment?

Answer

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 18

Is working at PENN Entertainment good if you’re a parent or caregiver?

Answer

Only some parents and caregivers say this is a good place to work.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and March 2026.

Question 19

Do people at PENN Entertainment feel treated with respect by their managers?

Answer

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 20

Do people at PENN Entertainment get to take their breaks without interruption?

Answer

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 21

Is it stressful to work at PENN Entertainment?

Answer

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 22

Do people at PENN Entertainment enjoy their jobs?

Answer

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 23

Do people at PENN Entertainment recommend working with their team?

Answer

Most people recommend working with their team.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 24

Do people get enough training when they start at PENN Entertainment?

Answer

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 25

Do people get support to advance at PENN Entertainment?

Answer

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 26

Do people think PENN Entertainment’s headquarters understands what’s happening where they work?

Answer

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 27

Do workers feel well informed about how PENN Entertainment is doing?

Answer

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

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61 Penn Entertainment Surveillance Agent Jobs Hiring Near You

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Job description

What PENN Entertainment employees say

Get the real story on frontline employers

Pay

Only some people get paid breaks

Only some people get paid when they’re sick

Most people don’t do unpaid extra work

Benefits

Sick days use up paid time off

Most people say they can afford the health insurance

Most people get paid time off

Hours and flexibility

Less than 4 weeks notice of work schedule

Most people don’t worry about their hours

Most people can choose their shifts

Workplace

Most people feel treated with respect

Most people get breaks without interruption

Some people are stressed out

About PENN Entertainment

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