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Front Office Agent Jobs (NOW HIRING)

Hyatt Hotels Corporation

Front Office Agent

Key West, FL · On-site

$16 - $19.75/hr

The Hyatt Centric Key West is seeking a Front Office Agent to join our amazing team. The Hyatt Centric is centrally located within Old Town and a short stroll to the lively Duval Street. Front Office ...

Tachi Palace Casino Resort

Front Office Agent

Lemoore, CA · On-site

$16.90/hr

Front Office Agent Purpose: Responsible for providing all necessary assistance to guests when answering incoming telephone calls and registering guests, providing prompt and courteous service; checks ...

EOS Hospitality

Front Office Agent

Berlin, MD · On-site

$15/hr

Join our team as a Front Office Agent at Sun Outdoors Ocean City, where you'll be the first friendly face guests see. In this role, you'll create smooth, welcoming check-in experiences while keeping ...

Hyatt

Front Office Agent

Tysons Corner, VA

$20 - $23/hr

The Front Office Agent is the first and last point of contact for guests at Hyatt Regency Tysons Corner. This role delivers warm, professional, and personalized service during guest arrivals ...

Hyatt Hotels Corporation

Front Office Agent

Miami, FL · On-site

$15.50 - $19.25/hr

Dream South Beach is looking for a Front Office Associate/Front Desk Agent to join the team. Front Office Associates/Front Desk Agents are responsible for the guest registration process and ...

Leisure Sports, Inc.

Front Office Agent

Aliso Viejo, CA · On-site

$19 - $23/hr

Leisure Sports Service Department FRONT OFFICE AGENT MISSION To create great first and last impressions for hotel guests. Be aggressively hospitable to guests as they check in and check out of the ...

Warwick Hotel

Front Office Agent - Night Auditor

Dallas, TX · On-site

$16 - $19.75/hr

The Front Office Agent - Night Auditor plays a critical role in ensuring the smooth operation of the hotel's front desk during overnight hours while performing essential auditing tasks. This position ...

Hyatt

Front Office Agent ($27/hour)

Bellevue, WA · On-site

$27/hr

Hyatt Regency Bellevue on Seattle's Eastside is in search of a friendly and reliable Front Office Agent to join our Front Office team. Front Office associates are responsible for the guest ...

EOS Hospitality

Front Office Agent

Goleta, CA · On-site

$21/hr

As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing ... Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet

EOS Hospitality

Front Office Agent

Goleta, CA · On-site

$21/hr

As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing ... Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet

Equinox Hospitality

Front Office Agent

Arlington, TX

$14.75 - $18/hr

Job Summary Join our dynamic hospitality team as a Front Office Agent, where your energy and enthusiasm will create memorable experiences for our guests from the moment they arrive. In this vital ...

SH Hotels and Resorts

Front Office Agent

Nashville, TN

$15.75 - $19.25/hr

We're current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If ...

El Capitan Canyon

Front Office Agent

Goleta, CA · On-site

$21/hr

As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing ... Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE

$15.75 - $19.50/hr

Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their ...

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Front Office Agent information

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$9

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How much do front office agent jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for front office agent in the United States is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.23 per hour, depending on experience, location, and employer.

What are Front Office Agents?

Front Office Agents, also known as receptionists or front desk clerks, are professionals who manage the front desk operations in hotels, resorts, or other hospitality establishments. They are responsible for welcoming guests, checking them in and out, handling reservations, and assisting with guest inquiries. Front Office Agents also coordinate with housekeeping and other departments to ensure a smooth guest experience. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Agent, and why are they important?

To thrive as a Front Office Agent, you need strong customer service skills, attention to detail, and basic administrative abilities, often backed by a high school diploma or relevant hospitality training. Familiarity with hotel property management systems (PMS) like Opera or Fidelio and proficiency in using reservation and billing software are commonly required. Excellent communication, problem-solving, and multitasking skills help Front Office Agents create positive guest experiences and handle diverse situations. These competencies are essential for ensuring seamless front desk operations, guest satisfaction, and the smooth running of hospitality services.

Is front office a good career?

A front office agent is responsible for guest services, check-ins, and administrative tasks in hospitality settings. It offers opportunities for customer service skill development, flexible schedules, and advancement into supervisory roles. The career can be stable and rewarding for those interested in the hospitality industry.

What is the difference between Front Office Agent vs Receptionist?

AspectFront Office AgentReceptionist
CredentialsHigh school diploma; hospitality certifications optionalHigh school diploma typically required
Work EnvironmentHotels, resorts, hospitality venuesOffices, hotels, medical facilities
Employer & IndustryHospitality industry, customer service focusVarious industries, administrative focus
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceGreeting visitors, answering phones, administrative tasks

While both roles involve customer interaction and front-desk duties, a Front Office Agent primarily works in hospitality settings managing guest services, whereas a Receptionist handles visitor reception and administrative tasks across various industries.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front office managers with receptionist duties may also earn higher wages, especially with experience and relevant certifications. Salary varies based on location, industry, and level of responsibility.

How much do front office agents make in the US?

Front office agents in the US typically earn a median annual salary of around $30,000 to $40,000, depending on experience, location, and the industry they work in. Entry-level positions may start lower, while experienced agents or those in high-demand areas can earn higher wages, often supplemented with tips or bonuses. The role often requires strong communication skills and familiarity with reservation or management software.

What does a front office agent do?

A front office agent is responsible for greeting and assisting guests, handling check-ins and check-outs, managing reservations, and providing information about the property and local area. They often use hotel management software and must maintain professional communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours, including evenings and weekends.

What are some common challenges Front Office Agents face during peak check-in and check-out times?

Front Office Agents often encounter high-pressure situations during peak check-in and check-out periods, such as managing long lines, handling multiple guest requests simultaneously, and ensuring accurate billing. Effective communication and multitasking skills are crucial to maintain positive guest experiences while coordinating with housekeeping and other departments. Staying organized and calm under pressure helps agents resolve issues quickly and maintain smooth front desk operations.
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What states have the most Front Office Agent jobs? States with the most job openings for Front Office Agent jobs include:
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What are popular job titles related to Front Office Agent jobs? For Front Office Agent jobs, the most frequently searched job titles are:
Front Office Agent jobs near you
Infographic showing various Front Office Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,816 per year, or $17.7 per hour.
Front Office Agent

Front Office Agent

Hyatt Hotels Corporation

Key West, FL • On-site

$16 - $19.75/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

23rd of 107 rated hotels

Job description

The Hyatt Centric Key West is seeking a Front Office Agent to join our amazing team. The Hyatt Centric is centrally located within Old Town and a short stroll to the lively Duval Street.
Front Office colleagues are responsible for welcoming guests to our beautiful resort. You'll handle the guest registration process, communication of hotel services and promotions, and luggage service. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other responsibilities will include processing forms of payment, responding to guest inquires, answering hotel calls, assisting guests with luggage service, among other duties. You'll be the face of Hyatt as a Front Office Colleague.
Upsell opportunities are available for all Hosts to earn additional commissions. Shifts are 8:30am - 5:00pm or 1:00pm - 9:30pm.
Hyatt Centric offers best in class benefits including immediate PTO, health insurance at 30 days, 401k + match, wellness and tuition allowance, complimentary meals and parking, discounted and complimentary Hyatt hotel options, and more!
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there is virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture.
  • Previous customer service or hospitality experience (preferred)
  • Friendly, professional demeanor with a guest-first mindset
  • Ability to handle guest concerns calmly and resolve issues effectively
  • Team-oriented attitude with willingness to support other departments
  • Comfortable interacting with guests from diverse backgrounds
  • Basic computer skills (email, reservations systems, POS)
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time and a bility to lift light items (e.g., luggage assistance when needed)
  • Flexible full time availability including nights, weekends, and holidays

What Hyatt Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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