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Front Office Agent Jobs (NOW HIRING)

EOS USA

Front Office Agent

Goleta, CA · On-site

$21/hr

Front Office Agent Do you love nature and being in a peaceful rustic setting? Are you friendly, energetic and a good communicator? Join our team today! Become part of creating an exceptional outdoor ...

EOS USA

Front Office Agent

Bethany Beach, DE · On-site

$16 - $19.75/hr

Front Office Agent Job Category: Front Office Requisition Number: FRONT006508 Posted: September 17, 2025 Full-Time On-site Bethany Beach Ocean Suites 99 Hollywood St Bethany Beach, DE 19930, USA ...

Montage Hotels & Resorts

Front Office Agent

Peapack, NJ

$22.59/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Loews Hotels

Front Office Agent

Atlanta, GA · On-site

$15.75 - $19.25/hr

Front Office Agent Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With ...

Montage Hotels & Resorts

Front Office Agent

Concord, NC · On-site

$15.25 - $18.75/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Montage International

Front Office Agent

Park City, UT · On-site

$17 - $21/hr

Front Office Agent Summary The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Montage Hotels & Resorts

Front Office Agent

Concord, NC · On-site

$15.25 - $18.75/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

EOS USA

Front Office Agent

Pray, MT · On-site

$17 - $20.75/hr

Front Office Agent As a Front Desk Agent, you're the heart of our guest experience. You'll be the first friendly face to welcome guests, ensuring they feel at home from check-in to check-out. This ...

Loews Hotels

Front Office Agent

Chicago, IL · On-site

$24.39/hr

Loews Chicago Hotel Front Office Agent Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city ...

EOS Hospitality

Front Office Agent

Berlin, MD

$15/hr

Join our team as a Front Office Agent at Sun Outdoors Ocean City, where you'll be the first friendly face guests see. In this role, you'll create smooth, welcoming check-in experiences while keeping ...

Hyatt

Front Office Agent ($27/hour)

Bellevue, WA · On-site

$27/hr

Hyatt Regency Bellevue on Seattle's Eastside is in search of a friendly and reliable Front Office Agent to join our Front Office team. Front Office associates are responsible for the guest ...

Leisure Sports

Front Office Agent

Aliso Viejo, CA · On-site

$17.25 - $21.25/hr

Leisure Sports Service Department FRONT OFFICE AGENT MISSION To create great first and last impressions for hotel guests. Be aggressively hospitable to guests as they check in and check out of the ...

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Front Office Agent information

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How much do front office agent jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for front office agent in the United States is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.23 per hour, depending on experience, location, and employer.

What are Front Office Agents?

Front Office Agents, also known as receptionists or front desk clerks, are professionals who manage the front desk operations in hotels, resorts, or other hospitality establishments. They are responsible for welcoming guests, checking them in and out, handling reservations, and assisting with guest inquiries. Front Office Agents also coordinate with housekeeping and other departments to ensure a smooth guest experience. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Agent, and why are they important?

To thrive as a Front Office Agent, you need strong customer service skills, attention to detail, and basic administrative abilities, often backed by a high school diploma or relevant hospitality training. Familiarity with hotel property management systems (PMS) like Opera or Fidelio and proficiency in using reservation and billing software are commonly required. Excellent communication, problem-solving, and multitasking skills help Front Office Agents create positive guest experiences and handle diverse situations. These competencies are essential for ensuring seamless front desk operations, guest satisfaction, and the smooth running of hospitality services.

Is front office a good career?

A front office agent is responsible for guest services, check-ins, and administrative tasks in hospitality settings. It offers opportunities for customer service skill development, flexible schedules, and advancement into supervisory roles. The career can be stable and rewarding for those interested in the hospitality industry.

What is the difference between Front Office Agent vs Receptionist?

AspectFront Office AgentReceptionist
CredentialsHigh school diploma; hospitality certifications optionalHigh school diploma typically required
Work EnvironmentHotels, resorts, hospitality venuesOffices, hotels, medical facilities
Employer & IndustryHospitality industry, customer service focusVarious industries, administrative focus
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceGreeting visitors, answering phones, administrative tasks

While both roles involve customer interaction and front-desk duties, a Front Office Agent primarily works in hospitality settings managing guest services, whereas a Receptionist handles visitor reception and administrative tasks across various industries.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front office managers with receptionist duties may also earn higher wages, especially with experience and relevant certifications. Salary varies based on location, industry, and level of responsibility.

How much do front office agents make in the US?

Front office agents in the US typically earn a median annual salary of around $30,000 to $40,000, depending on experience, location, and the industry they work in. Entry-level positions may start lower, while experienced agents or those in high-demand areas can earn higher wages, often supplemented with tips or bonuses. The role often requires strong communication skills and familiarity with reservation or management software.

What does a front office agent do?

A front office agent is responsible for greeting and assisting guests, handling check-ins and check-outs, managing reservations, and providing information about the property and local area. They often use hotel management software and must maintain professional communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours, including evenings and weekends.

What are some common challenges Front Office Agents face during peak check-in and check-out times?

Front Office Agents often encounter high-pressure situations during peak check-in and check-out periods, such as managing long lines, handling multiple guest requests simultaneously, and ensuring accurate billing. Effective communication and multitasking skills are crucial to maintain positive guest experiences while coordinating with housekeeping and other departments. Staying organized and calm under pressure helps agents resolve issues quickly and maintain smooth front desk operations.
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What states have the most Front Office Agent jobs? States with the most job openings for Front Office Agent jobs include:
What job categories do people searching Front Office Agent jobs look for? The top searched job categories for Front Office Agent jobs are:
What are popular job titles related to Front Office Agent jobs? For Front Office Agent jobs, the most frequently searched job titles are:
Front Office Agent jobs near you
Infographic showing various Front Office Agent job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,816 per year, or $17.7 per hour.
Front Office Agent

Front Office Agent

InterContinental The Clement Monterey

Monterey, CA • On-site

$23/hr

Other

Retirement

Posted 6 days ago

Job description

Front Office Agent

 

InterContinental The Clement Monterey, Monterey, California                      Part-Time | Non-Exempt

Starting Wage: $23.00 per hour

InterContinental The Clement Monterey is seeking an energetic, service-focused, and professional Front Office Agent to join our team. As the first point of contact for our guests, this role is essential in creating memorable guest experiences from arrival through departure.

If you are passionate about hospitality, enjoy engaging with people, and thrive in a fast-paced luxury hotel environment, we would love to meet you!

 

What You’ll Do

  • Welcome guests with warm and personalized service
  • Perform guest check-ins and check-outs efficiently
  • Answer phones and assist guests with reservations, directions, recommendations, and hotel information
  • Handle guest requests and resolve concerns professionally
  • Promote hotel amenities and services to enhance the guest experience
  • Accurately handle cash, credit card transactions, and billing procedures
  • Communicate effectively with all hotel departments to ensure seamless guest service
  • Maintain professionalism and brand standards at all times

 

Qualifications

  • Minimum 1 year of customer service experience in hospitality or a related field preferred
  • Prior hotel experience is a plus
  • Strong communication and interpersonal skills
  • Comfortable using computers, email, and hotel systems
  • Ability to multitask and remain composed in a fast-paced environment
  • Flexible schedule availability, including weekends and holidays
  • Bilingual candidates are encouraged to apply

 

Why Join Us? At InterContinental The Clement Monterey, we pride ourselves on creating a culture that is welcoming, supportive, and passionate about hospitality. Associates may enjoy benefits and perks such as:

  • Hotel travel discounts
  • Training and career development opportunities
  • Recognition programs and associate events
  • 401(k) participation opportunities
  • A collaborative and team-oriented environment

Join a team that values excellence, teamwork, and genuine hospitality while working in one of Monterey’s most beautiful locations on Cannery Row.

 

Apply today and become part of the InterContinental The Clement Monterey family!

The job qualifications listed above are not all inclusive of the essential and non-essential job functions of each position, and are solely a guideline for these positions.

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job summation are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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