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Front Office Agent Jobs (NOW HIRING)

Peregrine Hospitality

Front Office Agent

Navarre, FL

$15 - $18.50/hr

Front Office Agent Position Summary: The Front Office Agent serves as the face of the hotel, delivering exceptional guest service from arrival to departure. This role is responsible for managing ...

EOS Hospitality

Front Office Agent

Marathon, FL

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Montage International

Front Office Agent

Peapack, NJ · On-site

$22.59/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

EOS USA

Front Office Agent

Orange Beach, AL

$14 - $17.25/hr

Front Office Agent Sun Outdoors Orange Beach is seeking a friendly, customer-focused full-time Front Office Agent to join our team for the 2:00 pm to 8:00 pm shift. As a key member of our Front ...

Four Points By Sheraton

Front Office Agent

Monterey, VA · On-site

$15.25 - $18.75/hr

Front Office Agent InterContinental The Clement Monterey is seeking an energetic, service-focused, and professional Front Office Agent to join our team. As the first point of contact for our guests ...

Montage Hotels & Resorts

Front Office Agent

Baltimore, MD · On-site

$20/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Montage International

Front Office Agent

Baltimore, MD · On-site

$20/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Montage International

Front Office Agent

Baltimore, MD

$20/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Montage International

Front Office Agent

Washington, DC · On-site

$23/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

Starwood Hotels

Front Office Agent

Manhattan, NY

$18 - $22/hr

Front Office Agent Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful ...

Montage International

Front Office Agent

Baltimore, MD · On-site

$20/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and ...

El Capitan Canyon

Front Office Agent

Goleta, CA · On-site

$21/hr

Front Office Agent Do you love nature and being in a peaceful rustic setting? Are you friendly, energetic and a good communicator? Join our team today! Become part of creating an exceptional outdoor ...

EOS USA

Front Office Agent

Bethany Beach, DE

$16 - $19.75/hr

Front Office Agent Job Category: Front Office Requisition Number: FRONT006508 Posted: September 17, 2025 Full-Time On-site Bethany Beach Ocean Suites 99 Hollywood St Bethany Beach, DE 19930, USA ...

IHG Hotels & Resorts

Front Office Agent

Monterey, VA · On-site

$23/hr

Front Office Agent InterContinental The Clement Monterey, Monterey, California Part-Time | Non-Exempt Starting Wage: $23.00 per hour InterContinental The Clement Monterey is seeking an energetic ...

Camelback Lodge

Seasonal Front Office Agent

Tannersville, PA · On-site

$14.75 - $18/hr

Seasonal Front Office Agent Job Category: Front of House Requisition Number: SEASO008209 Part-Time On-site Camelback Resorts Tannersville, PA 18372, USA Description Job Title: Seasonal Front Office ...

EOS USA

Front Office Agent

Goleta, CA · On-site

$21/hr

Front Office Agent Do you love nature and being in a peaceful rustic setting? Are you friendly, energetic and a good communicator? Join our team today! Become part of creating an exceptional outdoor ...

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How much do front office agent jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for front office agent in the United States is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.23 per hour, depending on experience, location, and employer.

What are Front Office Agents?

Front Office Agents, also known as receptionists or front desk clerks, are professionals who manage the front desk operations in hotels, resorts, or other hospitality establishments. They are responsible for welcoming guests, checking them in and out, handling reservations, and assisting with guest inquiries. Front Office Agents also coordinate with housekeeping and other departments to ensure a smooth guest experience. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Agent, and why are they important?

To thrive as a Front Office Agent, you need strong customer service skills, attention to detail, and basic administrative abilities, often backed by a high school diploma or relevant hospitality training. Familiarity with hotel property management systems (PMS) like Opera or Fidelio and proficiency in using reservation and billing software are commonly required. Excellent communication, problem-solving, and multitasking skills help Front Office Agents create positive guest experiences and handle diverse situations. These competencies are essential for ensuring seamless front desk operations, guest satisfaction, and the smooth running of hospitality services.

What type of receptionist gets paid the most?

Among front office roles, executive receptionists or administrative assistants who support high-level executives tend to earn higher salaries due to increased responsibilities and experience. Specialized skills, such as proficiency in multiple languages or advanced office software, can also lead to higher pay for receptionists. Salary varies based on industry, location, and level of experience.

What is the difference between Front Office Agent vs Receptionist?

AspectFront Office AgentReceptionist
CredentialsHigh school diploma; hospitality certifications optionalHigh school diploma typically required
Work EnvironmentHotels, resorts, hospitality venuesOffices, hotels, medical facilities
Employer & IndustryHospitality industry, customer service focusVarious industries, administrative focus
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceGreeting visitors, answering phones, administrative tasks

While both roles involve customer interaction and front-desk duties, a Front Office Agent primarily works in hospitality settings managing guest services, whereas a Receptionist handles visitor reception and administrative tasks across various industries.

What are some common challenges Front Office Agents face during peak check-in and check-out times?

Front Office Agents often encounter high-pressure situations during peak check-in and check-out periods, such as managing long lines, handling multiple guest requests simultaneously, and ensuring accurate billing. Effective communication and multitasking skills are crucial to maintain positive guest experiences while coordinating with housekeeping and other departments. Staying organized and calm under pressure helps agents resolve issues quickly and maintain smooth front desk operations.
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What job categories do people searching Front Office Agent jobs look for? The top searched job categories for Front Office Agent jobs are:
What are popular job titles related to Front Office Agent jobs? For Front Office Agent jobs, the most frequently searched job titles are:
Front Office Agent jobs near you

Front Office Agent

Peregrine Hospitality

Navarre, FL

$15 - $18.50/hr

Other

Posted 14 days ago

Peregrine Hospitality rating

5.0

Company rating: 5.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Front Office Agent

Position Summary: The Front Office Agent serves as the face of the hotel, delivering exceptional guest service from arrival to departure. This role is responsible for managing check-ins and check-outs, handling reservations, answering guest inquiries, and resolving issues promptly to ensure a positive and memorable guest experience.

Key Responsibilities:

  • Greet and welcome guests in a friendly, professional manner
  • Check guests in and out efficiently using the property management system
  • Manage room reservations, cancellations, and modifications
  • Answer phones, emails, and in-person inquiries accurately and courteously
  • Handle guest concerns and complaints with empathy and professionalism
  • Process payments, room charges, and authorizations accurately
  • Communicate with housekeeping and maintenance to ensure room readiness
  • Maintain a clean, organized, and professional front desk area
  • Follow hotel policies, procedures, and security standards

Qualifications & Skills:

  • High school diploma or equivalent required
  • Previous hotel or customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and remain calm in a fast-paced environment
  • Basic computer skills; hotel PMS experience a plus
  • Flexible availability, including evenings, weekends, and holidays

Physical Requirements:

  • Ability to stand for extended periods
  • Ability to lift up to 25 lbs as needed

Disclaimer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectservicehr@peregrinehg.com

Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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