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Front Office Agent Jobs (NOW HIRING)

Leisure Sports, Inc.

Front Office Agent

Aliso Viejo, CA · On-site

$19 - $23/hr

Leisure Sports Service Department FRONT OFFICE AGENT MISSION To create great first and last impressions for hotel guests. Be aggressively hospitable to guests as they check in and check out of the ...

Tachi Palace Casino Resort

Front Office Agent

Lemoore, CA · On-site

$16.90/hr

Front Office Agent Purpose: Responsible for providing all necessary assistance to guests when answering incoming telephone calls and registering guests, providing prompt and courteous service; checks ...

Tachi Palace Casino Resort

Front Office Agent

Lemoore, CA · On-site

$15.50 - $19/hr

Front Office Agent Purpose: Responsible for providing all necessary assistance to guests when answering incoming telephone calls and registering guests, providing prompt and courteous service; checks ...

EOS USA

Seasonal Front Office Agent

South Yarmouth, MA · On-site

$17.50 - $21.75/hr

Seasonal Front Office Agent Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent. Are you ready to welcome our ...

Sun Outdoors Ocean City

Front Office Agent

Berlin, MD · On-site

$15/hr

Join our team as a Front Office Agent at Sun Outdoors Ocean City, where you'll be the first friendly face guests see. In this role, you'll create smooth, welcoming check-in experiences while keeping ...

EOS Hospitality

Front Office Agent

Berlin, MD · On-site

$15.50 - $19/hr

Join our team as a Front Office Agent at Sun Outdoors Ocean City, where you'll be the first friendly face guests see. In this role, you'll create smooth, welcoming check-in experiences while keeping ...

EOS Hospitality

Front Office Agent

Berlin, MD · On-site

$15/hr

Join our team as a Front Office Agent at Sun Outdoors Ocean City, where you'll be the first friendly face guests see. In this role, you'll create smooth, welcoming check-in experiences while keeping ...

EOS Hospitality

Front Office Agent

Goleta, CA · On-site

$21/hr

As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing ... Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet

EOS Hospitality

Front Office Agent

Goleta, CA

$21/hr

As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing ... Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet

Hyatt

Front Office Agent ($27/hour)

Bellevue, WA

$27/hr

Hyatt Regency Bellevue on Seattle's Eastside is in search of a friendly and reliable Front Office Agent to join our Front Office team. Front Office associates are responsible for the guest ...

El Capitan Canyon

Front Office Agent

Goleta, CA · On-site

$21/hr

As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing ... Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet

EOS USA

Front Office Agent

Hilton Head Island, SC · On-site

$15.25 - $19/hr

Front Office Agent Job Category: Front Office Requisition Number: FRONT008324 Posted: May 3, 2026 Full-Time On-site Beach House Hilton Head 1 S Forest Beach Dr Hilton Head Island, SC 29928, USA ...

KSL Resorts

Front Office Agent

Napa, CA · On-site

$23 - $23.50/hr

The Front Office Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...

KSL Resorts

Front Office Agent

Napa, CA · On-site

$23 - $23.50/hr

The Front Office Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...

El Capitan Canyon

Front Office Agent

Goleta, CA · On-site

$21/hr

As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing ... Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet

Silverado Resort

Front Office Agent

Napa, CA · On-site

$23 - $23.50/hr

The Front Office Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...

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Front Office Agent information

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How much do front office agent jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for front office agent in the United States is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.23 per hour, depending on experience, location, and employer.

What are Front Office Agents?

Front Office Agents, also known as receptionists or front desk clerks, are professionals who manage the front desk operations in hotels, resorts, or other hospitality establishments. They are responsible for welcoming guests, checking them in and out, handling reservations, and assisting with guest inquiries. Front Office Agents also coordinate with housekeeping and other departments to ensure a smooth guest experience. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Agent, and why are they important?

To thrive as a Front Office Agent, you need strong customer service skills, attention to detail, and basic administrative abilities, often backed by a high school diploma or relevant hospitality training. Familiarity with hotel property management systems (PMS) like Opera or Fidelio and proficiency in using reservation and billing software are commonly required. Excellent communication, problem-solving, and multitasking skills help Front Office Agents create positive guest experiences and handle diverse situations. These competencies are essential for ensuring seamless front desk operations, guest satisfaction, and the smooth running of hospitality services.

Is front office a good career?

A front office agent is responsible for guest services, check-ins, and administrative tasks in hospitality settings. It offers opportunities for customer service skill development, flexible schedules, and advancement into supervisory roles. The career can be stable and rewarding for those interested in the hospitality industry.

What is the difference between Front Office Agent vs Receptionist?

AspectFront Office AgentReceptionist
CredentialsHigh school diploma; hospitality certifications optionalHigh school diploma typically required
Work EnvironmentHotels, resorts, hospitality venuesOffices, hotels, medical facilities
Employer & IndustryHospitality industry, customer service focusVarious industries, administrative focus
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceGreeting visitors, answering phones, administrative tasks

While both roles involve customer interaction and front-desk duties, a Front Office Agent primarily works in hospitality settings managing guest services, whereas a Receptionist handles visitor reception and administrative tasks across various industries.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front office managers with receptionist duties may also earn higher wages, especially with experience and relevant certifications. Salary varies based on location, industry, and level of responsibility.

How much do front office agents make in the US?

Front office agents in the US typically earn a median annual salary of around $30,000 to $40,000, depending on experience, location, and the industry they work in. Entry-level positions may start lower, while experienced agents or those in high-demand areas can earn higher wages, often supplemented with tips or bonuses. The role often requires strong communication skills and familiarity with reservation or management software.

What does a front office agent do?

A front office agent is responsible for greeting and assisting guests, handling check-ins and check-outs, managing reservations, and providing information about the property and local area. They often use hotel management software and must maintain professional communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours, including evenings and weekends.

What are some common challenges Front Office Agents face during peak check-in and check-out times?

Front Office Agents often encounter high-pressure situations during peak check-in and check-out periods, such as managing long lines, handling multiple guest requests simultaneously, and ensuring accurate billing. Effective communication and multitasking skills are crucial to maintain positive guest experiences while coordinating with housekeeping and other departments. Staying organized and calm under pressure helps agents resolve issues quickly and maintain smooth front desk operations.
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Front Office Agent jobs near you
Infographic showing various Front Office Agent job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,816 per year, or $17.7 per hour.
Front Office Agent, Elwood Club

Front Office Agent, Elwood Club

Montage International

Newport Coast, CA • On-site

$22.50/hr

Other

Posted 20 days ago

Job description

Front Office Agent

The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Job duties include; although are not limited to:

  • Providing excellent customer service and telephone etiquette, and actively aspiring to reach department and property defined goals and objectives
  • Hosting and welcoming guests with a friendly and sincere demeanor
  • Assisting with guest check-in and out process, as well as folios, invoicing and billing
  • Thinking outside the box to own and solve guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations
  • Communicating and partnering with all department leaders and hourly Associates to ensure the guest experience is personalized and executed seamlessly
  • Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings in order to answer, respond and communicate with guests regarding questions and requests

Qualifications:

  • High School Diploma or equivalent, Bachelor's Degree preferred
  • Minimum of two years' experience in a hotel operations environment
  • Minimum of two years' experience in customer service
  • Possess basic math skills and have the ability to accurately handle billing
  • Ability to communicate clearly and speak, read, write and understand English well
  • Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

Physical requirements:

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

The pay scale for Front Office Agent, Elwood Club is $22.50 per hour.

Montage International logo

About Montage International

Sourced by ZipRecruiter

Montage International, based in Irvine, CA, US, operates within the hospitality industry. The company's portfolio includes highly luxurious resorts, hotels, residences, and golf courses, which are categorized under four distinctive brands: Montage Hotels & Resorts, Pendry Hotels & Resorts, Montage Residences and Pendry Residences. Established in 2002 by Alan Fuerstman, the company's goal is to transform traditional hospitality into something more immersive by integrating arts, culture, and fashion in their high-end properties. The company's mission is driven by the core values of social responsibility, humility, respect, integrity, and introspection -- hallmarks of the hospitality experience they aim to provide.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

2002

Social media

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