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Front Office Agent Jobs (NOW HIRING)

Hyatt

Front Office Agent ($27/hour)

Bellevue, WA

$27/hr

Hyatt Regency Bellevue on Seattle's Eastside is in search of a friendly and reliable Front Office Agent to join our Front Office team. Front Office associates are responsible for the guest ...

Tachi Palace Casino Resort

Front Office Agent

Lemoore, CA · On-site

$16.90/hr

Front Office Agent Purpose: Responsible for providing all necessary assistance to guests when answering incoming telephone calls and registering guests, providing prompt and courteous service; checks ...

Leisure Sports, Inc.

Front Office Agent

Aliso Viejo, CA · On-site

$19 - $23/hr

Leisure Sports Service Department FRONT OFFICE AGENT MISSION To create great first and last impressions for hotel guests. Be aggressively hospitable to guests as they check in and check out of the ...

Sun Outdoors Ocean City

Front Office Agent

Berlin, MD · On-site

$15/hr

Join our team as a Front Office Agent at Sun Outdoors Ocean City, where you'll be the first friendly face guests see. In this role, you'll create smooth, welcoming check-in experiences while keeping ...

Tachi Palace Casino Resort

Front Office Agent

Lemoore, CA

$15.50 - $19/hr

Front Office Agent Purpose: Responsible for providing all necessary assistance to guests when answering incoming telephone calls and registering guests, providing prompt and courteous service; checks ...

EOS Hospitality

Front Office Agent

Berlin, MD · On-site

$15/hr

Join our team as a Front Office Agent at Sun Outdoors Ocean City, where you'll be the first friendly face guests see. In this role, you'll create smooth, welcoming check-in experiences while keeping ...

EOS Hospitality

Front Office Agent

Berlin, MD

$15.50 - $19/hr

Join our team as a Front Office Agent at Sun Outdoors Ocean City, where you'll be the first friendly face guests see. In this role, you'll create smooth, welcoming check-in experiences while keeping ...

EOS Hospitality

Front Office Agent

Orange Beach, AL

$15/hr

Sun Outdoors Orange Beach is seeking a friendly, customer-focused full-time Front Office Agent to join our team for the 2:00 pm to 8:00 pm shift. As a key member of our Front Office team, you will be ...

EOS Hospitality

Front Office Agent

Goleta, CA · On-site

$21/hr

As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing ... Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet

Hyatt

Front Office Agent ($27/hour)

Bellevue, WA

$27/hr

Hyatt Regency Bellevue on Seattle's Eastside is in search of a friendly and reliable Front Office Agent to join our Front Office team. Front Office associates are responsible for the guest ...

KSL Resorts

Front Office Agent

Navarre, FL

$15 - $18.50/hr

The Front Office Agent serves as the face of the hotel, delivering exceptional guest service from arrival to departure. This role is responsible for managing check-ins and check-outs, handling ...

EOS USA

Seasonal Front Office Agent

South Yarmouth, MA

$17.50 - $21.75/hr

Seasonal Front Office Agent Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent. Are you ready to welcome our ...

EOS Hospitality

Front Office Agent

Goleta, CA

$21/hr

As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing ... Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet

EOS Hospitality

Front Office Agent

Orange Beach, AL

$14 - $17.25/hr

Sun Outdoors Orange Beach is seeking a friendly, customer-focused full-time Front Office Agent to join our team for the 2:00 pm to 8:00 pm shift. As a key member of our Front Office team, you will be ...

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Front Office Agent information

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How much do front office agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for front office agent in the United States is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.23 per hour, depending on experience, location, and employer.

What are Front Office Agents?

Front Office Agents, also known as receptionists or front desk clerks, are professionals who manage the front desk operations in hotels, resorts, or other hospitality establishments. They are responsible for welcoming guests, checking them in and out, handling reservations, and assisting with guest inquiries. Front Office Agents also coordinate with housekeeping and other departments to ensure a smooth guest experience. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Agent, and why are they important?

To thrive as a Front Office Agent, you need strong customer service skills, attention to detail, and basic administrative abilities, often backed by a high school diploma or relevant hospitality training. Familiarity with hotel property management systems (PMS) like Opera or Fidelio and proficiency in using reservation and billing software are commonly required. Excellent communication, problem-solving, and multitasking skills help Front Office Agents create positive guest experiences and handle diverse situations. These competencies are essential for ensuring seamless front desk operations, guest satisfaction, and the smooth running of hospitality services.

What type of receptionist gets paid the most?

Among front office roles, executive receptionists or administrative assistants who support high-level executives tend to earn higher salaries due to increased responsibilities and experience. Specialized skills, such as proficiency in multiple languages or advanced office software, can also lead to higher pay for receptionists. Salary varies based on industry, location, and level of experience.

What is the difference between Front Office Agent vs Receptionist?

AspectFront Office AgentReceptionist
CredentialsHigh school diploma; hospitality certifications optionalHigh school diploma typically required
Work EnvironmentHotels, resorts, hospitality venuesOffices, hotels, medical facilities
Employer & IndustryHospitality industry, customer service focusVarious industries, administrative focus
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceGreeting visitors, answering phones, administrative tasks

While both roles involve customer interaction and front-desk duties, a Front Office Agent primarily works in hospitality settings managing guest services, whereas a Receptionist handles visitor reception and administrative tasks across various industries.

What are some common challenges Front Office Agents face during peak check-in and check-out times?

Front Office Agents often encounter high-pressure situations during peak check-in and check-out periods, such as managing long lines, handling multiple guest requests simultaneously, and ensuring accurate billing. Effective communication and multitasking skills are crucial to maintain positive guest experiences while coordinating with housekeeping and other departments. Staying organized and calm under pressure helps agents resolve issues quickly and maintain smooth front desk operations.
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Front Office Agent jobs near you
Front Office Agent ($27/hour)

Front Office Agent ($27/hour)

Hyatt

Bellevue, WA

$27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

21st of 105 rated hotels

Job description

Hyatt Regency Bellevue on Seattle's Eastside is in search of a friendly and reliable Front Office Agent to join our Front Office team.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.  Other duties may include processing forms of payment and responding to guest inquires.  You'll be the face of Hyatt as a Front Office Agent. 

If you have worked at other hotels as a front desk agent or you have an interest in hotel jobs, we'd love to hear from you!

The hourly rate for this position is $27/hour.

As a colleague, we have you covered with amazing benefits and perks!

Benefits

  • Medical, after 30 days of employment

  • Vision Insurance

  • Dental Insurance

  • 401(k) & Retirement Savings Plan (RSP)

  • Basic Life Insurance

  • Short Term Disability Insurance

  • New Child Leave & Adoption Assistance

  • Paid Time Off

  • Full-Time Colleagues:
    • 11 days (88 hours) earned for having 0 - 3 years of service
    • 16 days (128 hours) earned for having 4 - 8 years of service
    • 21 days (168 hours) earned for having 9+ years of service
    • (6) Paid Holidays per year

  • (6) Sick Days (earned based on hours worked)

  • Compassionate Leave

  • Jury Duty Leave

Perks 

  • Employee Assistance Program

  • Free Uniforms and Cleaning of your Uniform

  • Free parking

  • Discounted Rooms at any participating Hyatt location starting on your first day of employment

  • Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*

  • Free colleague meals during shift

  • Hyatt Colleague discount program

  • Tuition Reimbursement*

  • ORCA Pass subsidy*

  • *Eligibility requirements may apply

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

What Hyatt Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hyatt logo

About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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