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Front Office Representative Jobs (NOW HIRING)

Capital NYC

Front Office Representative

Orlando, FL · On-site

$49K - $59K/yr

Front Office Representative Company: Capital NYC Location: Orlando, FL Salary: $49,000 - $59,000 per year Capital NYC is seeking a dedicated and professional Front Office Representative to join our ...

Alphabe Insight

Front Office Representative

Charlotte, NC · On-site

$15.50 - $18.25/hr

Front Office Representative Park6 Logistics is seeking a professional and organized Front Office Representative to serve as the first point of contact for visitors, clients, and team members. This ...

Nexxaworks

Front Office Representative

Cleveland, OH · On-site

$18/hr

We are seeking a highly motivated and professional Front Office Representative to be the welcoming face of our organization. In this pivotal role, you will be the first point of contact for our ...

Endorse Infinity

Front Office Representative

Atlanta, GA

$39K - $51K/yr

Front Office Representative Company: Endorse Infinity Location: Atlanta, GA Salary: $39,000 - $51,000 per year Endorse Infinity is seeking a dedicated and professional Front Office Representative to ...

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How much do front office representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for front office representative in the United States is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.03 per hour, depending on experience, location, and employer.

What kind of receptionist pays the most?

Experienced front office representatives with strong customer service skills, administrative expertise, and proficiency in office management tools tend to earn higher salaries. Those working in specialized industries such as healthcare, legal, or corporate sectors often receive higher pay due to industry demands and complexity of duties.

What is the difference between Front Office Representative vs Receptionist?

AspectFront Office RepresentativeReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices
Employer & IndustryHospitality, healthcare, corporateHospitality, healthcare, corporate
Job RoleHandles guest inquiries, check-ins, reservationsGreets visitors, answers phones, schedules appointments

Both roles involve front-desk duties and customer interaction, but Front Office Representatives often handle reservations and guest services in hospitality or healthcare settings, while Receptionists focus on greeting visitors and managing calls in various office environments.

What are Front Office Representatives?

Front Office Representatives are professionals who serve as the first point of contact for visitors and clients at a business or organization. Their primary responsibilities include greeting guests, answering phone calls, managing appointments, and handling administrative tasks such as sorting mail and maintaining records. They play a crucial role in creating a positive impression and ensuring smooth communication between clients and staff. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Representative, and why are they important?

To thrive as a Front Office Representative, you need strong organizational skills, attention to detail, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with office management software, phone systems, and scheduling tools is typically required. Excellent communication, professionalism, and a friendly demeanor are soft skills that help build positive first impressions and handle client interactions effectively. These abilities are crucial for ensuring smooth front desk operations, customer satisfaction, and efficient workflow in a business setting.

Can a shy person be a receptionist?

A front office representative or receptionist can be shy, as the role primarily involves greeting visitors, answering phones, and managing administrative tasks. Success in the position depends on communication skills and professionalism, which can be developed over time regardless of personality traits.

What is a front office representative?

A front office representative is a professional who manages reception duties, greets visitors, answers phone calls, and handles administrative tasks in settings such as healthcare facilities, hotels, or corporate offices. They often use communication skills, customer service, and organizational tools to ensure smooth daily operations.

What are some common challenges faced by Front Office Representatives, and how can they be addressed?

Front Office Representatives often encounter challenges such as managing high volumes of guest check-ins and inquiries, handling difficult customer situations, and balancing multiple tasks simultaneously. Developing strong communication and organizational skills, as well as staying calm under pressure, can help address these challenges. Many organizations also provide training and support from team leads or supervisors, allowing representatives to learn best practices and quickly resolve issues as they arise.

Is front office a stressful job?

Front Office Representatives often experience stress due to managing multiple tasks such as greeting visitors, handling phone calls, and coordinating schedules in a fast-paced environment. The role requires strong organizational and communication skills, and workload fluctuations can contribute to stress levels.
More about Front Office Representative jobs
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What job categories do people searching Front Office Representative jobs look for? The top searched job categories for Front Office Representative jobs are:
What are popular job titles related to Front Office Representative jobs? For Front Office Representative jobs, the most frequently searched job titles are:
Front Office Representative jobs near you
Infographic showing various Front Office Representative job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $34,538 per year, or $16.6 per hour.
Front Office Representative

Front Office Representative

Squirrel Hill Health Center

Brentwood, PA • On-site

$15 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Squirrel Hill Health Center (SHHC), a dynamic and growing Federally Qualified Health Center, is hiring a full time Front Office Representative to work in out Brentwood office. Must be available and willing to work in both Squirrel Hill and Brentwood offices as needed.

The Front Office Representative is an integral part of the team that provides outstanding patient support services, including greeting patients, answering the telephone, scheduling appointments with providers, documenting information in the electronic health record system, and performing related general office duties. 

The Front Office Representative plays a critical role in verifying and updating accounts with new insurance information and ensuring all claims have the appropriate documentation before being coded and submitted. The Front Office Representative exhibits accuracy and attention to detail in processing insurance information.  The Front Office Representative also channels communications among patients, nurses, clinicians, and other staff members.

Qualifications:

  • All CDC recommended vaccines 

  • High School diploma or equivalent

  • Minimum of 3 years in an outpatient medical setting preferred

  • Knowledge of and experience in medical insurance

  • Excellent communication, computer, and organizational skills

  • Proven ability to multi-task

  • Collaborative team player

  • Ability to speak Spanish or Nepali strongly preferred

  • Available to work in other SHHC sites as needed

  • Available to work a rotating shift including evenings (Tuesday and Thursday) 

Benefits:

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Disability Insurance

  • Life Insurance

  • Flexible Spending Account

  • 403B retirement 

  • PTO 

  • 8 Paid Holidays

SHHC is an Equal Opportunity Employer. 

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