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Front Office Representative Jobs (NOW HIRING)

Sparkbit 360

Front Office Representative

Cincinnati, OH · On-site

$15 - $18/hr

Front Office Representative Cincinnati, Ohio, United States $ 17.00 - 26.00 (US Dollar) Job Openings Front Office Representative About the Job Front Office Representative At Sparkbit 360, we believe ...

Park 6 Logistics

Front Office Representative

Boston, MA · On-site

$18/hr

We are seeking a highly motivated and professional Front Office Representative to be the welcoming face of our organization. In this pivotal role, you will be the first point of contact for our ...

Swift7 Consultants

Front Office Representative

Miami, FL · On-site

$38K - $42K/yr

Front Office Representative Swift 7 Consultants is a growing professional services company committed to delivering exceptional client experiences through reliability, communication, and a people ...

Alphabe Insight Inc

Front Office Representative

Washington, DC · On-site

$17.75 - $21.25/hr

We are seeking a highly professional and personable Front Office Representative to join our dynamic team. The ideal candidate will be the first point of contact for our clients, visitors, and staff ...

DigiTalkTell

Front Office Representative

Miami, FL · On-site

$15 - $18/hr

Front Office Representative About DigiTalkTell: DigiTalkTell is a leading provider of innovative digital communication solutions. We are dedicated to delivering cutting-edge technology and ...

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How much do front office representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front office representative in the United States is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.03 per hour, depending on experience, location, and employer.

What is a front office representative?

Front Office Representatives are professionals who serve as the first point of contact for visitors and clients at a business or organization. Their primary responsibilities include greeting guests, answering phone calls, managing appointments, and handling administrative tasks such as sorting mail and maintaining records. They play a crucial role in creating a positive impression and ensuring smooth communication between clients and staff. Strong communication, organizational, and customer service skills are essential for this role.

What skills and qualifications are needed to be a front office representative?

To thrive as a Front Office Representative, you need strong organizational skills, attention to detail, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with office management software, phone systems, and scheduling tools is typically required. Excellent communication, professionalism, and a friendly demeanor are soft skills that help build positive first impressions and handle client interactions effectively. These abilities are crucial for ensuring smooth front desk operations, customer satisfaction, and efficient workflow in a business setting.

What are common challenges faced by front office representatives, and how can they be addressed?

Front Office Representatives often encounter challenges such as managing high volumes of guest check-ins and inquiries, handling difficult customer situations, and balancing multiple tasks simultaneously. Developing strong communication and organizational skills, as well as staying calm under pressure, can help address these challenges. Many organizations also provide training and support from team leads or supervisors, allowing representatives to learn best practices and quickly resolve issues as they arise.

What is the difference between Front Office Representative vs Receptionist?

AspectFront Office RepresentativeReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices
Employer & IndustryHospitality, healthcare, corporateHospitality, healthcare, corporate
Job RoleHandles guest inquiries, check-ins, reservationsGreets visitors, answers phones, schedules appointments

Both roles involve front-desk duties and customer interaction, but Front Office Representatives often handle reservations and guest services in hospitality or healthcare settings, while Receptionists focus on greeting visitors and managing calls in various office environments.

Can a shy person be a front office representative?

Yes, a shy person can be a front office representative, as the role often involves communication skills that can be developed over time. Training in customer service, active listening, and interpersonal skills can help shy individuals succeed in this position, which typically requires professionalism and a welcoming attitude. Comfort with basic computer tools and a friendly demeanor are also beneficial for the role.

How much is the salary of a front office representative?

The average salary of a front office representative typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in high-demand areas can earn more. Skills in customer service and familiarity with office management tools can influence compensation.
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Front Office Representative jobs near you
Infographic showing various Front Office Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $34,538 per year, or $16.6 per hour.

Front Office Representative

Squirrel Hill Health Center

Brentwood, PA • On-site

$19.50 - $20.09/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Squirrel Hill Health Center (SHHC), a dynamic and growing Federally Qualified Health Center, is hiring a full time Front Office Representative to work in out Brentwood office. Must be available and willing to work in both Squirrel Hill and Brentwood offices as needed.
The Front Office Representative is an integral part of the team that provides outstanding patient support services, including greeting patients, answering the telephone, scheduling appointments with providers, documenting information in the electronic health record system, and performing related general office duties.
The Front Office Representative plays a critical role in verifying and updating accounts with new insurance information and ensuring all claims have the appropriate documentation before being coded and submitted. The Front Office Representative exhibits accuracy and attention to detail in processing insurance information. The Front Office Representative also channels communications among patients, nurses, clinicians, and other staff members.
Qualifications:
  • All CDC recommended vaccines
  • High School diploma or equivalent
  • Minimum of 3 years in an outpatient medical setting preferred
  • Knowledge of and experience in medical insurance
  • Excellent communication, computer, and organizational skills
  • Proven ability to multi-task
  • Collaborative team player
  • Ability to speak Spanish or Nepali strongly preferred
  • Available to work in other SHHC sites as needed
  • Available to work a rotating shift including evenings (Tuesday and Thursday)
Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Flexible Spending Account
  • 403B retirement
  • PTO
  • 8 Paid Holidays

SHHC is an Equal Opportunity Employer.

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