ZipRecruiter

Log In

Monument Health
Monument Health

60 Monument Health Front Office Representative Jobs Hiring Near You

Monument Health

Transfer Center Specialist

Rapid City, SD · On-site

$16.57 - $20.71/hr

Monument Health offers competitive wages and benefits on qualifying positions. Some of those ... Acts as a customer service representative taking appropriate steps to meet the needs of all callers.

Monument Health

Transfer Center Specialist

Rapid City, SD · On-site

$16.57 - $20.71/hr

Monument Health offers competitive wages and benefits on qualifying positions. Some of those ... Acts as a customer service representative taking appropriate steps to meet the needs of all callers.

Monument Health

Transfer Center Specialist

Rapid City, SD · On-site

$16.57 - $20.71/hr

Monument Health offers competitive wages and benefits on qualifying positions. Some of those ... Acts as a customer service representative taking appropriate steps to meet the needs of all callers.

Monument Health

Transfer Center Specialist

Rapid City, SD · On-site

$16.57 - $20.71/hr

Monument Health offers competitive wages and benefits on qualifying positions. Some of those ... Acts as a customer service representative taking appropriate steps to meet the needs of all callers.

Monument Health

Guest Services Specialist

Rapid City, SD · On-site

$16.78 - $19.29/hr

If you are a current Monument Health employee, please apply via the internal career site by logging ... Experience - 2 years of customer service experience, 1 years front desk, concierge, or other ...

Monument Health

Guest Services Specialist

Rapid City, SD · On-site

$16.78 - $19.29/hr

If you are a current Monument Health employee, please apply via the internal career site by logging ... Experience - 2 years of customer service experience, 1 years front desk, concierge, or other ...

Monument Health

Guest Services Specialist

Rapid City, SD · On-site

$16.78 - $19.29/hr

If you are a current Monument Health employee, please apply via the internal career site by logging ... Experience - 2 years of customer service experience, 1 years front desk, concierge, or other ...

Monument Health

Enrollment Specialist

Rapid City, SD · On-site

$20.96 - $26.20/hr

... representatives, providers, and all Monument Health internal departments. * All other duties as ... Credentialing/Enrollment, Billing/Collections, Business Office) Preferred : Education - Associates ...

Monument Health

Enrollment Specialist

Rapid City, SD · On-site

$20.96 - $26.20/hr

... representatives, providers, and all Monument Health internal departments. * All other duties as ... Credentialing/Enrollment, Billing/Collections, Business Office) Preferred : Education - Associates ...

Monument Health

Diagnostic Scheduler

Spearfish, SD · On-site

$17.79 - $20.45/hr

If you are a current Monument Health employee, please apply via the internal career site by logging ... office visits, diagnostic/ancillary services, radiation therapy, chemotherapy and infusion.

Monument Health

Pediatrician - Outpatient

Rapid City, SD · On-site

$167K - $217K/yr

Pediatrician - Outpatient Monument Health is seeking a full-time, outpatient BE/BC Pediatrician to ... Status: Full-Time Hours: 4 days per week, no nights, or weekends in office. After hours patient ...

next page

Showing results 1-20

All JobsMonument Health JobsMonument Health Front Office Representative Jobs

Monument Health Jobs Information

What is it like to work at Monument Health?

Monument Health is a healthcare organization that prioritizes patient-centered care and a collaborative team environment, fostering a culture of compassion and respect among its staff.

The organization's structure is designed to promote interdisciplinary collaboration, with teams working together to provide comprehensive care to patients. Monument Health operates multiple facilities across the region, offering a range of services and specialties, and its mission is to improve the health and well-being of the communities it serves.

Working at Monument Health may appeal to individuals who are passionate about delivering high-quality patient care and are interested in a dynamic, team-oriented work environment that offers opportunities for professional growth and development.

What makes Monument Health an attractive place to work?

Monument Health is a leading healthcare provider in the region, known for its commitment to delivering high-quality patient care and advancing medical innovation. The organization fosters a collaborative work environment that encourages teamwork, professional growth, and ongoing education, with opportunities for employees to develop new skills and expertise. By joining Monument Health, individuals can contribute to making a positive impact in their community, advance their careers, and be part of a dynamic team that is shaping the future of healthcare.

Do workers at Monument Health (South Dakota) get paid breaks?

Sometimes. Only some people get paid breaks.
52% of people say they don’t get paid breaks.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Monument Health (South Dakota) pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

At Monument Health (South Dakota), are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
97% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Monument Health (South Dakota) affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Monument Health (South Dakota)?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 8% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 23% of people with changing schedules find out their shifts three weeks ahead of time.
  • 48% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 52 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Monument Health (South Dakota) worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 70 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Monument Health (South Dakota) workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it for Monument Health (South Dakota) workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Monument Health (South Dakota)?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Monument Health (South Dakota) managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Monument Health (South Dakota) spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at Monument Health (South Dakota)?

Some people find it hard to take sick days.
54% of people report that it’s hard to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a Monument Health (South Dakota) job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Monument Health (South Dakota) good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Monument Health (South Dakota) feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 71 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Monument Health (South Dakota) get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Monument Health (South Dakota)?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Monument Health (South Dakota) enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Monument Health (South Dakota) recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Monument Health (South Dakota)?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Monument Health (South Dakota)?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Monument Health (South Dakota)’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
97% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Monument Health (South Dakota) is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

What other companies are hiring for Front Office Representative jobs?

What are the most popular jobs at Monument Health?

What are the most popular categories at Monument Health?

Infographic showing various Front Office Representative job openings at Monument Health in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Supervisor Business Office Operations | Cardiology Clinic

Monument Health

Rapid City, SD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Monument Health (South Dakota) rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

697th of 895 rated healthcare providers

Job description

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career"icon on your homepage.

Primary Work Location

Monument Health Rapid City Hospital

Department

MHHVI Clinic Management

Scheduled Weekly Hours

40

Job Summary

Organizes and supervises workload. Fills in for staff as required. Implements and reviews evaluation procedures and assesses employee performance. Provides instruction and training for staff. Provides cost effective, high quality service. Demonstrates and promotes a commitment to customer satisfaction and professionalism. Demonstrates ongoing growth and development of self through active self-reflection, personalcompetencydevelopment strategies, and role modelingthe "Grow myself, grow my team, and grow Monument Health (G3)LeadershipCompetencies" to promote our Monument Health vision and mission.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Coordinates general workflow based upon office activities and Healthcare professional inquiries for maximum productivity and efficiency of section. Ensures smooth transition of duties within current shift.
  • Develops, coordinates, and performs instruction and training for staff and students.
  • Instructs personnel in new procedures and develops a structured program to inform staff of changes within the section.
  • Monitors and evaluates employee performance either by competency assessment practices, by consultation with other employees, and/or by direct observation of performance in clinic activities.
  • Organizes and supervises non-clinical workflow/personnel in clinic.
  • Prepares and offers continuing education opportunities for staff/student.
  • Responsible to identify new opportunities for business growth and development by utilizing office systems and office staff to their full potential.
  • Reviews and assists with the budget process as requested.
  • Exercises independent judgment with regard to maintaining the confidentiality of personal health information in accordance with the HIPAA Privacy Standards and the policies of Monument Health. Consults Supervisor, Director, Privacy Officer or Staff Counsel as necessary.
  • All other duties as assigned.

Additional Requirements

Required:

Education - High School Diploma/GED Equivalent in General Studies

Preferred:

Experience - 1+ years of Medical Record Management Experience; 1+ years of Medical Terminology Experience; 5+ years of Healthcare Experience

Education - Associates degree in Business or Related Field

Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Job Category

Business Administration

Job Family

Business Services

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular
10 Monument Health Rapid City Hospital, Inc.

Make a difference. Every day.

MonumentHealthis an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

What Monument Health (South Dakota) employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply