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Hotel Front Office Receptionist Jobs (NOW HIRING)

South Coast Eye Care

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Front Office Receptionist

Laguna Hills, CA · On-site

$39K - $43K/yr

The Front Office Receptionist plays a vital role in ensuring smooth daily operations for a busy Ophthalmology practice. This position involves managing appointment scheduling, handling phone ...

Helmke Beams LLP

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Front Office Receptionist

Fort Wayne, IN · On-site

$30K - $35K/yr

Front office receptionist will answer and re-direct telephone calls, will meet incoming clients, will handle incoming and outgoing US Mail.

Premier Chiropractic & Sports Rehab

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Front Office Receptionist

Monroe, LA · On-site

$15 - $25/hr

Thank you! Overview We are seeking a punctual, energetic and organized Front Office Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk ...

Associa

Front Office Receptionist

Richardson, TX · On-site

$13.75 - $17.50/hr

We are seeking a professional and friendly Front Office Receptionist to be the first point of contact for our office. This position plays a critical role in delivering excellent customer service ...

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Hotel Front Office Receptionist information

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How much do hotel front office receptionist jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for hotel front office receptionist in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hotel front office receptionist?

To thrive as a Hotel Front Office Receptionist, you need strong customer service, organizational, and multitasking abilities, typically supported by at least a high school diploma and basic computer proficiency. Familiarity with property management systems (PMS) like Opera or Fidelio and reservation software is commonly required. Excellent communication, problem-solving, and interpersonal skills help you create positive guest experiences and handle stressful situations gracefully. These skills and qualities are crucial for ensuring smooth hotel operations, guest satisfaction, and efficient front desk service.

What is the difference between Hotel Front Office Receptionist vs Hotel Concierge?

AspectHotel Front Office ReceptionistHotel Concierge
Primary RoleHandles guest check-in/check-out, reservations, and front desk inquiriesProvides personalized guest services, local information, and special arrangements
CredentialsHigh school diploma or equivalent; hospitality certifications beneficialSimilar credentials; customer service experience preferred
Work EnvironmentFront desk area in hotels, busy and customer-focusedLobby or guest service areas, often more personalized interactions
Industry UsageCommonly employed at hotel front desks worldwideFound in upscale hotels and resorts offering personalized services

While both roles involve guest interaction, the Hotel Front Office Receptionist primarily manages check-ins, reservations, and administrative tasks at the front desk. The Hotel Concierge focuses on enhancing guest experiences through personalized services, local recommendations, and special arrangements. Both roles require strong customer service skills and hospitality knowledge, but their daily responsibilities differ in scope and focus.

What are some common challenges faced by hotel front office receptionists and how can they be managed?

Hotel Front Office Receptionists often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling difficult guest requests or complaints, and efficiently coordinating with housekeeping and maintenance teams. Effective communication, strong organizational skills, and staying calm under pressure are key to overcoming these obstacles. Most hotels provide training and support, and teamwork is encouraged to ensure smooth operations and excellent guest service.

What does a hotel front office receptionist do?

A Hotel Front Office Receptionist is responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local attractions. They answer phone calls, respond to guest inquiries, and coordinate with housekeeping and other departments to ensure a pleasant stay for guests. Receptionists also handle payment processing, resolve guest complaints, and maintain accurate records of room availability. Their role is crucial for creating a positive first impression and ensuring smooth operations at the hotel's front desk.

How to become a hotel front office receptionist?

To become a hotel front office receptionist, candidates typically need a high school diploma or equivalent. Customer service skills, communication abilities, and familiarity with hotel management software are important; some positions may require previous experience in hospitality or related fields. On-the-job training is common, and a professional demeanor is essential for success in this role.
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Hotel Front Office Receptionist jobs near you
Infographic showing various Hotel Front Office Receptionist job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,651 per year, or $17.1 per hour.

Front Office Receptionist

Basin Dermatology

Midland, TX

$15 - $17/hr

Full-time

Re-posted 8 days ago

Job description

Welcome to Basin Dermatology, a leader in medical and cosmetic dermatology services in Midland, Texas.  Basin Dermatology is looking for a Front Office Receptionist to be the first face that our wonderful dermatology patients see when they walk in our friendly office!
Work Environment:
  • Fast-paced, often seeing many patients daily.
  • Mix of medical dermatology (disease treatment) and cosmetic dermatology (aesthetic procedures).

Salary: $16- $19 an hour
Schedule:
Monday – Thursday: 7:30 a.m. – 5:00 p.m.
Friday: 7:30 a.m. – 12:00 p.m.
Job Type: Full-timeResponsibilitiesFront Office Receptionist
  • Greeting patients and creating a welcoming environment
  • Verifying personal information, insurance, and ID
  • Having patients complete or update intake forms
  • Collecting copays and outstanding balances
  • Scheduling follow-up appointments at check-out
  • Booking new and returning patient appointments
  • Coordinating procedure slots (biopsies, cosmetic treatments, etc.)
  • Managing cancellations, reschedules, and waitlists
  • Sending appointment reminders (calls, texts, emails)
  • Answering incoming calls and directing them appropriately
  • Responding to patient questions (basic info, not medical advice)
  • Handling patient portal messages
  • Communicating with providers and clinical staff about scheduling or patient needs
Required SkillsFront Office Receptionist
          MUST HAVE EXPERIENCE
  • Strong communication and customer service skills
  • Multitasking in a fast-paced environment
  • Attention to detail
  • Basic computer and EMR system knowledge
  • Ability to work positively with other staff members
  • Ability to multi-task
  • Bilingual English/Spanish required