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Hotel Front Office Receptionist Jobs (NOW HIRING)

Home2 Suites Hilton Lima

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Hotel Front Office Manager

Lima, OH · On-site

$15/hr

Supervise front desk staff, including receptionists, night audit personnel, and breakfast ... hotel management software and reservation systems preferred. Join us as a Front Office Manager to ...

Inland Rheumatology & Osteoporosis Medical Group

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Medical Front Office Receptionist

Upland, CA · On-site

$19.50/hr

The Medical Front Office Receptionist plays a vital role in ensuring smooth and efficient operations at the front desk of a medical practice. This position involves managing patient interactions ...

SOUTHWEST CARDIOVASCULAR CENTER

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Medical Front Office Receptionist

Las Cruces, NM · On-site

$15 - $19/hr

The Medical Front Office Receptionist plays a vital role in ensuring smooth patient flow and efficient office operations within the cardiology clinic. Handling a moderate daily volume of 20-50 ...

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Hotel Front Office Receptionist information

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How much do hotel front office receptionist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for hotel front office receptionist in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What does a hotel front office receptionist do?

A Hotel Front Office Receptionist is responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local attractions. They answer phone calls, respond to guest inquiries, and coordinate with housekeeping and other departments to ensure a pleasant stay for guests. Receptionists also handle payment processing, resolve guest complaints, and maintain accurate records of room availability. Their role is crucial for creating a positive first impression and ensuring smooth operations at the hotel's front desk.

What are the key skills and qualifications needed to thrive as a hotel front office receptionist?

To thrive as a Hotel Front Office Receptionist, you need strong customer service, organizational, and multitasking abilities, typically supported by at least a high school diploma and basic computer proficiency. Familiarity with property management systems (PMS) like Opera or Fidelio and reservation software is commonly required. Excellent communication, problem-solving, and interpersonal skills help you create positive guest experiences and handle stressful situations gracefully. These skills and qualities are crucial for ensuring smooth hotel operations, guest satisfaction, and efficient front desk service.

What are some common challenges faced by hotel front office receptionists and how can they be managed?

Hotel Front Office Receptionists often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling difficult guest requests or complaints, and efficiently coordinating with housekeeping and maintenance teams. Effective communication, strong organizational skills, and staying calm under pressure are key to overcoming these obstacles. Most hotels provide training and support, and teamwork is encouraged to ensure smooth operations and excellent guest service.

What is the difference between Hotel Front Office Receptionist vs Hotel Concierge?

AspectHotel Front Office ReceptionistHotel Concierge
Primary RoleHandles guest check-in/check-out, reservations, and front desk inquiriesProvides personalized guest services, local information, and special arrangements
CredentialsHigh school diploma or equivalent; hospitality certifications beneficialSimilar credentials; customer service experience preferred
Work EnvironmentFront desk area in hotels, busy and customer-focusedLobby or guest service areas, often more personalized interactions
Industry UsageCommonly employed at hotel front desks worldwideFound in upscale hotels and resorts offering personalized services

While both roles involve guest interaction, the Hotel Front Office Receptionist primarily manages check-ins, reservations, and administrative tasks at the front desk. The Hotel Concierge focuses on enhancing guest experiences through personalized services, local recommendations, and special arrangements. Both roles require strong customer service skills and hospitality knowledge, but their daily responsibilities differ in scope and focus.

How much do they pay a hotel front office receptionist?

The average hourly wage for a hotel front office receptionist typically ranges from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Some positions may offer additional benefits such as tips, health insurance, or shift differentials.

How to become a hotel front office receptionist?

To become a hotel front office receptionist, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or office administration can be beneficial, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certification in customer service or hospitality management.

Which hotel front office receptionist job pays the most?

The highest-paying hotel front office receptionist jobs are typically found in luxury hotels, resorts, or high-end establishments, often offering salaries that can exceed $40,000 annually. Factors such as experience, location, and additional responsibilities like multilingual skills or supervisory roles can increase earning potential.
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What states have the most Hotel Front Office Receptionist jobs?

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What job categories do people searching Hotel Front Office Receptionist jobs look for?

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Hotel Front Office Receptionist jobs near you
Infographic showing various Hotel Front Office Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $35,651 per year, or $17.1 per hour.

Hotel Front Office Supervisor

Crestview Management, LLC

Hilton Head Island, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Hotel Front Office SupervisorJob Description

The Hotel Front Office Supervisor is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional customer service. This position requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:
  • Supervise front desk staff and ensure that they are providing excellent customer service.
  • Train new front desk staff and provide ongoing training to existing staff.
  • Manage guest check-in and check-out processes.
  • Resolve guest complaints and issues in a timely and professional manner.
  • Ensure that all front desk procedures are followed and that all guest information is kept confidential.
  • Coordinate with other hotel departments to ensure that guest needs are met.
  • Assist with room reservations and cancellations.
  • Prepare daily reports and communicate with hotel management.
  • Maintain a clean and organized front desk area.
Requirements:
  • High school diploma or equivalent
  • Previous experience in a hotel front desk or customer service role
  • Strong leadership and communication skills
  • Ability to multitask and work in a fast-paced environment.
  • Excellent problem-solving skills
  • Proficient in Microsoft Office and hotel management software
  • Flexible schedule, including weekends and holidays.
Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
E.O.E.

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