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Lead Front Desk Receptionist Jobs (NOW HIRING)

Eye Society

Front Desk Receptionist

Chicago, IL

$15.50 - $19.75/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes -- all within a ...

Eye Society

Front Desk Receptionist

Chicago, IL · On-site

$15.50 - $19.75/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed ...

Vision Source

Front Desk Receptionist

Frederick, MD

$17 - $20/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes -- all within a ...

Visual Eyes Group (C)

Front Desk Receptionist

Hyattsville, MD · On-site

$15 - $19.25/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed ...

Vision Source

Front Desk Receptionist

Hyattsville, MD

$15 - $19.25/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes -- all within a ...

Visual Eyes Group (C)

Front Desk Receptionist

Mitchellville, MD · On-site

$14.50 - $18.50/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed ...

Vision Care Associates LLP

Front Desk Receptionist

Bowie, MD · On-site

$14.50 - $18.50/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed ...

Visual Eyes Group (C)

Front Desk Receptionist

Frederick, MD · On-site

$15 - $19.25/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed ...

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Lead Front Desk Receptionist information

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How much do lead front desk receptionist jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for lead front desk receptionist in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Lead Front Desk Receptionist vs Front Desk Receptionist?

AspectLead Front Desk ReceptionistFront Desk Receptionist
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentFront desk, administrative area, often supervising staffFront desk, customer-facing role
Employer UsageHotels, clinics, corporate offices with team oversightHotels, clinics, general offices
Search IntentLeadership, supervisory duties, experience requirementsBasic front desk duties, customer service

The Lead Front Desk Receptionist typically has additional responsibilities such as supervising staff and managing administrative tasks, requiring more experience and leadership skills. The Front Desk Receptionist focuses on greeting visitors, answering phones, and handling basic administrative duties. Both roles are essential in customer service environments but differ mainly in scope and responsibility.

What are Lead Front Desk Receptionists?

Lead Front Desk Receptionists are responsible for overseeing the operations of the front desk in an office, hotel, or other establishment. They manage daily administrative tasks, greet and assist visitors, answer phones, and handle inquiries. In addition to performing standard receptionist duties, they supervise other front desk staff, ensure excellent customer service, and may assist with scheduling, training, and conflict resolution. Their role is crucial in creating a professional and welcoming environment for clients and guests.

How does a Lead Front Desk Receptionist typically balance administrative duties with supervising front desk staff?

A Lead Front Desk Receptionist is responsible for both managing their own administrative tasks—such as scheduling appointments, answering calls, and maintaining records—and overseeing the performance of the front desk team. Balancing these duties requires strong organizational and multitasking skills, as well as the ability to delegate tasks and provide guidance to team members. Effective Leads often hold regular briefings, handle complex guest or client issues, and ensure high service standards are maintained, all while keeping daily operations running smoothly.

What are the key skills and qualifications needed to thrive as a Lead Front Desk Receptionist, and why are they important?

To thrive as a Lead Front Desk Receptionist, you need excellent organizational skills, multitasking abilities, and experience with office administration, often supported by a high school diploma or equivalent. Familiarity with scheduling software, phone systems, and office management tools like Microsoft Office or Google Workspace is typically required. Strong interpersonal communication, problem-solving, and leadership skills help you provide great customer service and effectively manage front desk operations. These competencies ensure a welcoming environment, efficient workflow, and smooth coordination between staff and visitors.
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Lead Front Desk Receptionist jobs near you
Lead Front Desk Receptionist

Lead Front Desk Receptionist

Summit Spine and Joint Centers

Dalton, GA • On-site

$13.25 - $17/hr

Full-time

Posted 24 days ago

Job description

Company Overview:
Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.
Job Description Summary:
Under general supervision of a licensed provider the Lead Front Desk Receptionist will oversee the day-to-day operations and training of the front receptionist. Delegate workload to Receptionists scheduled in specific locations, manage shift breaks, and ensure all daily front office tasks are completed. Communicate with the Providers, Lead Medical Assistant, Lab Collectors and Medical Assistants for efficiency and flow of the office
This job is a full-time, benefited position at Summit Spine amp; Joint Centers that reports to the Front Desk Operations Manager. This position’s primary locations will be for region 6 clinic locations (see below) and subject to change based on coverage/business needs.
Region 6 Operating Schedule:
  • Dalton (ASC): Monday - Friday 8am-5pm
  • Ringgold: Tuesday - Thursday 8am-5pm
  • Chattanooga: Friday 8am-5pm
Responsibilities:
  • Ensure staff is maintaining proper customer service such as greeting patients and tone of voice Ensure Patient Payment Log is correct with staff
  • Obtain Liens for the day
  • Obtain BCBS Checks if any
  • Resolve any insurance issues using the chat
  • Reach out to management with any insurance copay payment plans
  • Double check money matches at the end of the day / petty cash
  • Train new hires in each of the different stations
  • Assigning scan piles to different stations at the front desk
  • Cover any station when a staff member is late/cannot come in
  • Ensure that staff has completed all daily tasks (callbacks, scanning sheets, sending sheets, etc.) as well as restocked station before they leave for the day
  • Confirm staff is using the correct MESVT when taking credit card payments
  • Communicate and mediate with patients on questions Receptionist may not be able to assist with.
  • Assist with upset patients/patient concerns – Contact Manager for help with this
  • Report any misconduct in the front office to the manager. E.g. Tardiness, lack of efficiency, phone use
  • Monitor overall flow of the office and help where necessary
  • Complete any additional task requested by management
Skills And Abilities:
  • Must be willing to travel to other locations
  • Detail-oriented
  • Willingness to cross-train on all other clinical responsibilities
Education And Experience:
  • Experience using eClinicalWorks or other EHR system preferred
  • 1-year clinical experience preferred
  • Bachelor's Degree preferred, or equivalent combination of education, training, and experience

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