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Front Desk Retail Receptionist Jobs (NOW HIRING)

JCSI

Front Desk Receptionist

Fuquay Varina, NC

$17 - $19/hr

Maintain a clean, organized front desk area * Assist with prescription logging and retail/cosmetic ... medical receptionist who values teamwork and exceptional patient service. We are an equal ...

Eye Society

Front Desk Receptionist

Chicago, IL

$15.50 - $19.75/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes -- all within a ...

Vision Source

Front Desk Receptionist

Frederick, MD

$17 - $20/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes -- all within a ...

Winder Eye Care

Front Desk Receptionist

Winder, GA

$13.25 - $17/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes -- all within a ...

Eye Society

Front Desk Receptionist

Chicago, IL · On-site

$15.50 - $19.75/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed ...

Vision Source

Front Desk Receptionist

East Haven, CT

$15 - $19.25/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes -- all within a ...

Ever AI

Front Desk Receptionist

Costa Mesa, CA

$17 - $24/hr

Front Desk Receptionist Customer Experience Specialist Role: Front Desk Receptionist Location: On ... As the first AI-native auto retail platform, we are building the next $100B+ automotive business ...

Ever AI

Front Desk Receptionist

San Francisco, CA

$22 - $27/hr

Front Desk Receptionist Customer Experience Specialist Role: Front Desk Receptionist Location: On ... As the first AI-native auto retail platform, we are building the next $100B+ automotive business ...

Vision Source

Front Desk Receptionist

Hyattsville, MD

$15 - $19.25/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes -- all within a ...

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Front Desk Retail Receptionist information

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How much do front desk retail receptionist jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for front desk retail receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the main responsibilities of a Front Desk Retail Receptionist?

A Front Desk Retail Receptionist is responsible for greeting customers as they enter the store, answering phone calls, and providing information about products, services, or store policies. They often handle customer inquiries, process transactions, and assist with administrative tasks such as scheduling appointments or maintaining records. Additionally, they may help manage inventory, coordinate with other staff members, and ensure the front area is tidy and welcoming. Excellent communication and organizational skills are essential for this role.

What is the difference between Front Desk Retail Receptionist vs Customer Service Associate?

AspectFront Desk Retail ReceptionistCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma or equivalent; communication skills emphasized
Work EnvironmentFront desk area of retail stores, handling visitors and administrative tasksCustomer-facing roles in retail, assisting shoppers and resolving issues
Employer & Industry UsageRetail stores, malls, and shopping centersRetail stores, supermarkets, and specialty shops
Common Search & ComparisonOften compared for front desk and administrative duties in retailCompared for direct customer interaction and service skills

The Front Desk Retail Receptionist primarily manages administrative tasks and greets visitors at the retail store's front desk, while the Customer Service Associate focuses on assisting customers directly with their shopping experience. Both roles require good communication skills and are essential for retail customer engagement, but they differ in daily responsibilities and focus areas.

How does a Front Desk Retail Receptionist typically collaborate with sales and management teams?

As a Front Desk Retail Receptionist, you serve as the first point of contact for customers and play a crucial role in supporting both the sales floor and management. You'll frequently relay customer inquiries to sales associates, assist with scheduling appointments, and communicate important updates from management to the team. Effective collaboration involves staying organized, maintaining clear communication, and ensuring that customer information and feedback are accurately shared to enhance service and streamline store operations.

What are the key skills and qualifications needed to thrive as a Front Desk Retail Receptionist, and why are they important?

To thrive as a Front Desk Retail Receptionist, you need excellent customer service skills, attention to detail, and basic administrative abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and multi-line phone systems is typically required. Strong interpersonal skills, a friendly demeanor, and the ability to multitask make someone stand out in this role. These skills ensure efficient operations, positive customer experiences, and smooth communication within the retail environment.

What front desk jobs pay the most?

Front desk jobs that typically pay the highest wages include roles in specialized industries such as medical or legal offices, where advanced knowledge and certifications can lead to higher pay. Additionally, front desk managers or supervisors in large organizations often earn more due to increased responsibilities and experience requirements. Skills in customer service, organization, and familiarity with industry-specific software can also influence salary levels.
More about Front Desk Retail Receptionist jobs
What cities are hiring for Front Desk Retail Receptionist jobs? Cities with the most Front Desk Retail Receptionist job openings:
What job categories do people searching Front Desk Retail Receptionist jobs look for? The top searched job categories for Front Desk Retail Receptionist jobs are:
Front Desk Retail Receptionist jobs near you
Infographic showing various Front Desk Retail Receptionist job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,767 per year, or $16.7 per hour.
Front Desk Receptionist

Front Desk Receptionist

JCSI

Fuquay Varina, NC

$17 - $19/hr

Full-time

Posted 6 days ago

Job description

Front Desk Receptionist (Medical Office)- Full-Time

Location: Fuquay, NC

Salary: $17–$19 per hour

About the Role:

We are seeking an experienced Medical Front Desk Receptionist to join our growing healthcare team in Fuquay, NC. The ideal candidate has prior experience in a medical office front desk role, strong customer service skills, and the ability to thrive in a fast-paced clinical environment.

Key Responsibilities:

  • Answer and return patient phone calls professionally and efficiently

  • Greet and check in patients; verify demographics and insurance information

  • Collect copays, deductibles, coinsurance, and outstanding balances

  • Check insurance eligibility and update EMR records

  • Schedule and confirm patient appointments

  • Process patient check-outs and manage recalls

  • Balance daily payment batches across multiple systems

  • Maintain a clean, organized front desk area

  • Assist with prescription logging and retail/cosmetic product coordination

  • Utilize EMR and payment systems (NexTech, EMA, CareCredit, ALLE, PayJunction, ModMed Pay – training provided as needed)

Qualifications:

  • High school diploma or equivalent

  • 1+ year of medical office front desk experience required

  • 1+ year of customer service experience

  • Familiarity with EMR systems preferred

  • Strong communication, organizational, and multitasking skills

  • Ability to maintain confidentiality and follow office policies

  • Comfortable working with patients in a professional healthcare setting

Physical Requirements:

  • Ability to sit or stand for extended periods

  • Ability to lift up to 50 lbs as needed

  • Ability to bend, stoop, and perform repetitive hand movements

  • Comfortable working in a medical office environment with patient interaction

This is an excellent opportunity for a detail-oriented, dependable medical receptionist who values teamwork and exceptional patient service.

We are an equal opportunity employer and welcome applicants from all backgrounds. We support a diverse, inclusive, and equitable workplace. If you require accommodations during the hiring process, please let us know.