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Hotel Front Office Receptionist Jobs in Delaware

ONIX GROUP LLC

Front Desk Manager

Rehoboth Beach, DE

$20/hr

Ensure that all associates are adhering to all hotel policies, standards, procedures, and regulations. Needs to be able to perform in all front office functions. Total responsibility for hiring ...

Marriott Hotels

Hotel Front Desk Manager

Middletown, DE · On-site

$18 - $20/hr

Description We're in search of a hotel front desk manager who will provide exceptional service, so ... order office supplies as needed Qualifications • Marriott experience preferred • Previous ...

Medi-Weightloss

Front Office Coordinator

Hockessin, DE

$16.50 - $21.50/hr

Front Office Coordinator Company: Medi-Weightloss of Hockessin Passionate About Healthy Living ... receptionist experience preferred. • Familiarity with EMR systems preferred. If you are ...

Marriott Hotels

Hotel Front Desk Manager

Middletown, DE

$18 - $20/hr

We're in search of a hotel front desk manager who will provide exceptional service, so every guest ... Handle the front desk budget and order office supplies as needed * Foster a positive and supportive ...

EOS USA

Front Office Agent

Bethany Beach, DE

$16 - $19.75/hr

Front Office Requisition Number: FRONT006508 Posted: September 17, 2025 Full-Time On-site Bethany ... Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.

Bayhealth

Front Office Assistant II

Milford, DE · On-site

$15.25 - $20/hr

Responsibilities: 1. Performs front desk, receptionist and registration duties, while demonstrating the ability to maintain efficient patient flow. 2. Assist the office in all aspects of the daily ...

Bayhealth

Front Office Assistant II

Dover, DE · On-site

$12.50 - $16.50/hr

Responsibilities: 1. Performs front desk, receptionist and registration duties, while demonstrating the ability to maintain efficient patient flow. 2. Assist the office in all aspects of the daily ...

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Hotel Front Office Receptionist information

What are the key skills and qualifications needed to thrive as a Hotel Front Office Receptionist, and why are they important?

To thrive as a Hotel Front Office Receptionist, you need strong customer service, organizational, and multitasking abilities, typically supported by at least a high school diploma and basic computer proficiency. Familiarity with property management systems (PMS) like Opera or Fidelio and reservation software is commonly required. Excellent communication, problem-solving, and interpersonal skills help you create positive guest experiences and handle stressful situations gracefully. These skills and qualities are crucial for ensuring smooth hotel operations, guest satisfaction, and efficient front desk service.

What are some common challenges faced by Hotel Front Office Receptionists and how can they be managed?

Hotel Front Office Receptionists often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling difficult guest requests or complaints, and efficiently coordinating with housekeeping and maintenance teams. Effective communication, strong organizational skills, and staying calm under pressure are key to overcoming these obstacles. Most hotels provide training and support, and teamwork is encouraged to ensure smooth operations and excellent guest service.

What does a Hotel Front Office Receptionist do?

A Hotel Front Office Receptionist is responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local attractions. They answer phone calls, respond to guest inquiries, and coordinate with housekeeping and other departments to ensure a pleasant stay for guests. Receptionists also handle payment processing, resolve guest complaints, and maintain accurate records of room availability. Their role is crucial for creating a positive first impression and ensuring smooth operations at the hotel's front desk.

What is the difference between Hotel Front Office Receptionist vs Hotel Concierge?

AspectHotel Front Office ReceptionistHotel Concierge
Primary RoleHandles guest check-in/check-out, reservations, and front desk inquiriesProvides personalized guest services, local information, and special arrangements
CredentialsHigh school diploma or equivalent; hospitality certifications beneficialSimilar credentials; customer service experience preferred
Work EnvironmentFront desk area in hotels, busy and customer-focusedLobby or guest service areas, often more personalized interactions
Industry UsageCommonly employed at hotel front desks worldwideFound in upscale hotels and resorts offering personalized services

While both roles involve guest interaction, the Hotel Front Office Receptionist primarily manages check-ins, reservations, and administrative tasks at the front desk. The Hotel Concierge focuses on enhancing guest experiences through personalized services, local recommendations, and special arrangements. Both roles require strong customer service skills and hospitality knowledge, but their daily responsibilities differ in scope and focus.

What are popular job titles related to Hotel Front Office Receptionist jobs in Delaware? For Hotel Front Office Receptionist jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Hotel Front Office Receptionist jobs in Delaware look for? The top searched job categories for Hotel Front Office Receptionist jobs in Delaware are:
What cities in Delaware are hiring for Hotel Front Office Receptionist jobs? Cities in Delaware with the most Hotel Front Office Receptionist job openings:
Hotel Front Office Receptionist jobs near you
Infographic showing various Hotel Front Office Receptionist job openings in Delaware as of May 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution.
Front Office Manager| HOTEL DU PONT**PARTIAL RELOCATION OFFERED** | Wilmington, DE

Front Office Manager| HOTEL DU PONT**PARTIAL RELOCATION OFFERED** | Wilmington, DE

PM Hotel Group

Wilmington, DE • On-site

Full-time

Posted 12 days ago

PM Hotel Group rating

7.4

Company rating: 7.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

What You’ll Do
Lead daily Front Office operations, ensuring exceptional guest service and smooth coordination across all shifts
Manage, train, and develop the front office leadership team and line-level associates, fostering a culture of hospitality and accountability
Collaborate with Housekeeping, Engineering, Sales, and Food & Beverage to ensure guest satisfaction and seamless service delivery
Oversee staffing, scheduling, budgeting, and payroll for the Front Office department
Monitor guest feedback, service scores, and online reviews, taking proactive measures to maintain excellence
Ensure compliance with safety, brand, and operational standards, including cash handling and audit procedures
Serve as Manager on Duty, representing hotel leadership and responding to guest concerns with professionalism and care
Contribute to strategic planning and continuous improvement initiatives aligned with hotel goals and PM Hotel Group standards

Who You Are
An accomplished hospitality professional with 3–5 years of front office management experience in a luxury or full-service hotel environment
A confident leader who inspires and develops teams through mentorship, communication, and example
Detail-oriented and analytical, with strong financial acumen and experience managing departmental budgets
Proficient in hotel management systems (Opera PMS preferred) and familiar with revenue and forecasting principles
Adaptable and composed under pressure, with a genuine passion for creating memorable guest experiences
Flexible to work varied shifts, including weekends and holidays, as business demands

Why You’re Here
You understand that the Front Office is the heartbeat of the hotel—and that every guest interaction shapes our reputation. You thrive in a leadership role that blends operational excellence with authentic hospitality. At HOTEL DU PONT, you’ll help lead the relaunch of an icon, ensuring each guest is welcomed with warmth and leaves with lasting memories.

Lead with integrity. Elevate every arrival. Be part of the relaunch of an icon.

**PARTIAL RELOCATION OFFERED**

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