ZipRecruiter

Log In

1

Front Desk Manager Jobs in Delaware (NOW HIRING)

Atlantic Sands

Front Desk Manager

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

The Front Desk Manager plays a pivotal role in ensuring the smooth and efficient operation of the front office in a hospitality setting. This position is responsible for overseeing guest services ...

Marriott International

Front Desk Manager

Newark, DE · On-site

$16.50 - $21.50/hr

... Front Desk. It requires a leader who can develop people, solve problems, anticipate challenges, and maintain operational excellence in a dynamic hospitality environment. The Front Office Manager ...

Marriott

Front Desk Manager

Newark, DE · On-site

$16.50 - $21.50/hr

... Front Desk. It requires a leader who can develop people, solve problems, anticipate challenges, and maintain operational excellence in a dynamic hospitality environment. The Front Office Manager ...

Altitude Trampoline Park

Front Desk

Wilmington, DE

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Support labor management by assisting with shift coverage and day-to-day staffing needs. * Serve as ...

Microtel Inn & Suites

Front Desk

Milford, DE

$13.75 - $17.25/hr

We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in.

Microtel Inn & Suites

Front Desk

Milford, DE

$13.75 - $17.25/hr

We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in.

Shaner Hotel Group

Front Desk Supervisor

Newark, DE

$16.50 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for ...

Shaner Hotels

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for ... Front Desk SupervisorCourtyard Newark - University of Delaware Newark, Delaware Where Leadership ...

Atlantic View

Front Desk Associate

Dewey Beach, DE · On-site

$16 - $18/hr

Front Desk Associate We are looking for a friendly, professional Front Desk Associate to serve as ... Greet guests and perform check-in/check-out procedures Manage phone and online reservations Provide ...

DuPont Country Club

Front Desk Attendant

Wilmington, DE · On-site

$12.50 - $16.25/hr

Front Desk employees will report to the Athletics Assistant Manager. Key Qualities: * Positive, upbeat, and helpful personality. * Effective communication and interpersonal skills. * Detail-oriented.

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

next page

Showing results 1-20

All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Delaware

Front Desk Manager information

See Delaware salary details

$10

$19

$29

How much do front desk manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for front desk manager in Delaware is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What's the highest paying hotel GM job?

The highest paying hotel general manager (GM) positions are typically found in luxury or flagship properties, with salaries often exceeding $150,000 annually and sometimes reaching over $200,000 for large, high-end hotels. Compensation depends on the hotel's size, location, brand, and the manager's experience, with additional bonuses and benefits common in top-tier establishments.

What is the difference between a receptionist and a front desk manager?

A front desk manager oversees the front desk operations, supervises reception staff, and handles administrative tasks, while a receptionist primarily greets visitors, answers phones, and performs basic clerical duties. The manager typically has more responsibility, including staff management and problem-solving, often requiring leadership skills and experience in customer service or administration.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What Is a Front Desk Manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What does a front desk manager do?

A front desk manager oversees the front office operations of a hotel, office, or organization, ensuring guest or visitor needs are met efficiently. They handle check-ins and check-outs, manage staff, resolve customer issues, and coordinate communication between departments, often using management software. Strong organizational and customer service skills are essential for this role.

What are some common challenges faced by Front Desk Managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and the complexity of the role, with some earning over $60,000 in higher-paying markets.

What are Front Desk Managers?

Front Desk Managers are professionals responsible for overseeing the operations and staff at the front desk of hotels, offices, or other establishments. They ensure guests or clients receive excellent service, handle reservations, manage check-ins and check-outs, and resolve any issues that arise. Additionally, they train and supervise front desk staff, maintain records, and coordinate with other departments to ensure smooth operations. Their role is crucial in creating a positive first impression and maintaining the overall efficiency of the front desk area.

What are the key skills and qualifications needed to thrive as a Front Desk Manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Delaware? The most popular types of Front Desk jobs in Delaware are:
What cities in Delaware are hiring for Front Desk Manager jobs? Cities in Delaware with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Delaware as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,031 per year, or $19.2 per hour.

Front Desk Manager

Atlantic Sands

Rehoboth Beach, DE • On-site

$16.50 - $21.25/hr

Full-time

Posted 3 days ago

Job description

About Company:

Welcome to Rehoboth’s finest hotel, The Atlantic Sands Hotel and Conference Center!

Located just feet from the white sands of one of the cleanest beaches in America, the Atlantic Sands Hotel is the perfect place for enjoying not only the beach, but the boutiques and nightlife of the treasured resort town of Rehoboth Beach. Rehoboth Beach, Delaware where the hub of fun is jam-packed with fun activities: golfing, biking, fishing, arcades and more. Stay out late with Delaware's tax-free shopping and enjoy the nightlife with delicious restaurants and live entertainment lining the shore. The famous mile-long boardwalk is a spectacle to see right before you dig your toes in the sand and enjoy a beautiful view of the Atlantic Ocean. Our one square mile community is located in the mid-Atlantic and is the largest beach resort in the State of Delaware. Known as the “Nation’s Summer Capital”, our town was historically branded as the get-a-way of choice for beach goers from Washington, D.C. Our beach town hosts visitors from all over the country, and the world. Many of our award-winning town events have expanded later into the year.

About the Role:

The Front Desk Manager plays a pivotal role in ensuring the smooth and efficient operation of the front office in a hospitality setting. This position is responsible for overseeing guest services, managing front desk staff, and maintaining high standards of customer satisfaction. The manager will coordinate daily activities related to reservations, check-ins, and check-outs, while also handling financial transactions and cash deposits accurately. They will utilize property management systems such as Opera to optimize room inventory and implement yield management strategies to maximize revenue. Ultimately, the Front Desk Manager ensures that guests experience seamless service from arrival to departure, contributing to the overall success and reputation of the property.

Minimum Qualifications:

  • High school diploma or equivalent; associate or bachelor’s degree in Hospitality Management or related field preferred.
  • Minimum of 3 years experience in front desk operations within the hospitality industry.
  • Proficiency in Opera Property Management System and other front office software.
  • Strong knowledge of yield management principles and cash handling procedures.
  • Excellent communication and leadership skills.

Preferred Qualifications:

  • Certification in Hospitality Management or Front Office Management.
  • Experience with advanced bookkeeping and financial reporting.
  • Familiarity with rooms division operations and hospitality management best practices.
  • Previous supervisory or managerial experience in a hotel or resort environment.
  • Ability to analyze data to support revenue optimization strategies.

Responsibilities:

  • Supervise and lead front desk staff to deliver exceptional guest service and maintain operational efficiency.
  • Manage daily front office operations including guest check-in/check-out, reservations, and room assignments using Opera and other property management systems.
  • Oversee cash handling procedures, including cash deposits and reconciliation, ensuring accuracy and compliance with company policies.
  • Implement yield management techniques to optimize room occupancy and revenue generation.
  • Coordinate with housekeeping and other departments to ensure rooms are ready and guest requests are fulfilled promptly.
  • Maintain accurate bookkeeping records related to front office transactions and financial reporting.
  • Train and develop front desk personnel to enhance their skills and service quality.
  • Address and resolve guest complaints or issues in a professional and timely manner.

Skills:

The Front Desk Manager will apply their expertise in front desk operations and property management systems daily to ensure efficient guest processing and accurate room inventory management. Proficiency with Opera enables the manager to handle reservations, billing, and reporting seamlessly, while yield management skills are used to adjust pricing and availability to maximize revenue. Strong bookkeeping abilities support the accurate tracking of financial transactions and cash deposits, maintaining fiscal integrity. Leadership and communication skills are essential for managing and motivating the front office team, ensuring high service standards and swift resolution of guest concerns. Additionally, knowledge of hospitality management and rooms division operations allows the manager to coordinate effectively with other departments, enhancing overall guest satisfaction.