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Front Office Representative Jobs (NOW HIRING)

Alphabe Insight Inc

Front Office Representative

Charlotte, NC · On-site

$15.50 - $18.25/hr

The Front Office Representative plays an important role in ensuring smooth communication and maintaining an efficient workplace. Responsibilities * Greet and assist visitors, clients, and employees ...

Alphabe Insight Inc

Front Office Representative

Charlotte, NC · On-site

$15.50 - $18.25/hr

The Front Office Representative plays an important role in ensuring smooth communication and maintaining an efficient workplace. Responsibilities * Greet and assist visitors, clients, and employees ...

Alphabe Insight Inc

Front Office Representative

Charlotte, NC · On-site

$15.50 - $18.25/hr

We are seeking a dedicated and professional Front Office Representative to join our dynamic team. The ideal candidate will serve as the first point of contact for our clients and visitors, delivering ...

Alphabe Insight Inc

Front Office Representative

Miami, FL · On-site

$15 - $18/hr

As a Front Office Representative at DigiTalkTell, you will be the first point of contact for our clients and visitors. Your role is crucial in ensuring a professional and welcoming environment. You ...

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Front Office Representative information

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$10

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$21

How much do front office representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for front office representative in the United States is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Front Office Representative vs Receptionist?

AspectFront Office RepresentativeReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices
Employer & IndustryHospitality, healthcare, corporateHospitality, healthcare, corporate
Job RoleHandles guest inquiries, check-ins, reservationsGreets visitors, answers phones, schedules appointments

Both roles involve front-desk duties and customer interaction, but Front Office Representatives often handle reservations and guest services in hospitality or healthcare settings, while Receptionists focus on greeting visitors and managing calls in various office environments.

What are Front Office Representatives?

Front Office Representatives are professionals who serve as the first point of contact for visitors and clients at a business or organization. Their primary responsibilities include greeting guests, answering phone calls, managing appointments, and handling administrative tasks such as sorting mail and maintaining records. They play a crucial role in creating a positive impression and ensuring smooth communication between clients and staff. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Representative, and why are they important?

To thrive as a Front Office Representative, you need strong organizational skills, attention to detail, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with office management software, phone systems, and scheduling tools is typically required. Excellent communication, professionalism, and a friendly demeanor are soft skills that help build positive first impressions and handle client interactions effectively. These abilities are crucial for ensuring smooth front desk operations, customer satisfaction, and efficient workflow in a business setting.

What are some common challenges faced by Front Office Representatives, and how can they be addressed?

Front Office Representatives often encounter challenges such as managing high volumes of guest check-ins and inquiries, handling difficult customer situations, and balancing multiple tasks simultaneously. Developing strong communication and organizational skills, as well as staying calm under pressure, can help address these challenges. Many organizations also provide training and support from team leads or supervisors, allowing representatives to learn best practices and quickly resolve issues as they arise.
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What are popular job titles related to Front Office Representative jobs? For Front Office Representative jobs, the most frequently searched job titles are:
Front Office Representative jobs near you
Infographic showing various Front Office Representative job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 65% Full Time, 28% Part Time, 2% Temporary, and 3% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $34,538 per year, or $16.6 per hour.
Front Office Representative

Front Office Representative

Southeast Orthopedic Specialists

Saint Augustine, FL • On-site

$13.75 - $16.25/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Southeast Orthopedic Specialists rating

3.4

Company rating: 3.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Front Office Representative 

 Full-Time | Saint Augustine, FL – SR - 207 Location

 

Join the #1 Orthopedic Team in Northeast Florida!
Since 2001, Southeast Orthopedic Specialists has been the region’s trusted leader in orthopedic medicine—delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow.

 

Join Our Growing Team! Southeast Orthopedic Specialists is hiring a Front Office Representative for our Southside Location. If you’re organized, personable, and passionate about delivering exceptional patient experiences, we want you on our team!

________________________________________________________________________

 What We Offer

Here’s a sneak peek of the awesome perks our Full-Time Team Members enjoy:
 Competitive health & welfare benefits+ HSA
 Monthly stipend for extra coverage
401(k) with company match 
 24/7 Employee Assistance Program
PTO, paid holidays, AND appreciation events 
…plus, so much more!

________________________________________________________________________________

GENERAL SUMMARY

 What You’ll Do

As the first point of contact for patients, you’ll keep our front office running smoothly while delivering excellent customer service. From greeting patients and managing check-in to verifying insurance, collecting payments, and scheduling appointments, you’ll play a vital role in ensuring every patient feels welcomed, informed, and cared for.

________________________________________

 Essential Functions

  • Welcome and check in patients, notify providers of arrivals.
  • Collect accurate demographics, insurance, and required authorizations/referrals.
  • Handle patient payments, co-pays, and account balances; balance cash drawer daily.
  • Verify insurance eligibility and benefits, escalating complex cases as needed.
  • Schedule and update patient appointments, follow-ups, and referrals.
  • Scan and maintain patient records and documentation in the EMR system.
  • Provide clear communication to patients regarding wait times, billing, and procedures.
  • Maintain confidentiality and a professional, organized front office environment.

_________________________________________

 What We’re Looking For

  • High school diploma/GED required; additional healthcare/administrative training preferred.
  • Minimum 1 year of patient registration/front office experience in a medical or healthcare setting.
  • Knowledge of insurance rules, regulations, and medical terminology.
  • Strong customer service, communication, and computer skills.
  • Ability to multitask, stay organized, and remain professional under pressure.
  • Bilingual (English/Spanish) strongly preferred.

___________________________________________

 Ready to join us?
Submit you application today!

Be part of a team that values excellence, teamwork, and your career growth. Let’s make a difference—together!

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

#SOS

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