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Front Office Agent Jobs in Florida (NOW HIRING)

EOS Hospitality

Front Office Agent

Marathon, FL

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Hawks Cay Resort

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

Front Office Agent The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They ...

EOS USA

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

Front Office Agent The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They ...

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Hawks Cay Resort

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for ...

Hyatt

Part Time - Front Office Agent

Tampa, FL · On-site

$15.25 - $19/hr

You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! We offer ...

HYATT Hotels

Part Time - Front Office Agent

Tampa, FL · On-site

$14.75 - $18.25/hr

You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! We offer ...

Hyatt

Part Time - Front Office Agent

Tampa, FL · On-site

$14.75 - $18.25/hr

You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! We offer ...

Kompose Hotels

Front Office Agent

Fort Myers, FL · On-site

$15.25 - $18.75/hr

Front Desk Agent Join the team that's redefining hospitality. Candlewood Suites blends modern design, smart technology, and personalized service to create a guest experience that's anything but ...

Kompose Hotels

Front Office Agent

Sarasota, FL · On-site

$15 - $18.50/hr

Front Desk Agent Join the team that's redefining hospitality. Kompose Hotel blends modern design, smart technology, and personalized service to create a guest experience that's anything but ordinary.

Kompose Hotels

Front Office Agent

Orlando, FL · On-site

$15.25 - $18.75/hr

Front Desk Agent Join the team that's redefining hospitality. We're seeking a Front Desk Agent who thrives on connection, precision, and delivering moments of delight. What You'll Do As a Front Desk ...

Loews Hotels

Overnight Front Office Agent

Miami Beach, FL · On-site

$16 - $19.75/hr

Loews Miami Beach Hotel Front Office Agent Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct ...

Kompose Sarasota

Front Office Agent

Sarasota, FL

$17/hr

We're seeking a Front Desk Agent who thrives on connection, precision, and delivering moments of delight. What You'll Do As a Front Desk Agent, you'll be the face of Kompose-welcoming guests, solving ...

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All JobsFront Office Agent JobsFront Office Agent Jobs in Florida

Front Office Agent information

See Florida salary details

$6

$13

$17

How much do front office agent jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front office agent in Florida is $13.23, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $14.38 per hour, depending on experience, location, and employer.

What is a front office agent?

Front Office Agents, also known as receptionists or front desk clerks, are professionals who manage the front desk operations in hotels, resorts, or other hospitality establishments. They are responsible for welcoming guests, checking them in and out, handling reservations, and assisting with guest inquiries. Front Office Agents also coordinate with housekeeping and other departments to ensure a smooth guest experience. Strong communication and customer service skills are essential for this role.

What are some common challenges front office agents face during peak check-in and check-out times?

Front Office Agents often encounter high-pressure situations during peak check-in and check-out periods, such as managing long lines, handling multiple guest requests simultaneously, and ensuring accurate billing. Effective communication and multitasking skills are crucial to maintain positive guest experiences while coordinating with housekeeping and other departments. Staying organized and calm under pressure helps agents resolve issues quickly and maintain smooth front desk operations.

What are the key skills and qualifications needed to thrive as a front office agent, and why are they important?

To thrive as a Front Office Agent, you need strong customer service skills, attention to detail, and basic administrative abilities, often backed by a high school diploma or relevant hospitality training. Familiarity with hotel property management systems (PMS) like Opera or Fidelio and proficiency in using reservation and billing software are commonly required. Excellent communication, problem-solving, and multitasking skills help Front Office Agents create positive guest experiences and handle diverse situations. These competencies are essential for ensuring seamless front desk operations, guest satisfaction, and the smooth running of hospitality services.

What is the difference between Front Office Agent vs Receptionist?

AspectFront Office AgentReceptionist
CredentialsHigh school diploma; hospitality certifications optionalHigh school diploma typically required
Work EnvironmentHotels, resorts, hospitality venuesOffices, hotels, medical facilities
Employer & IndustryHospitality industry, customer service focusVarious industries, administrative focus
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceGreeting visitors, answering phones, administrative tasks

While both roles involve customer interaction and front-desk duties, a Front Office Agent primarily works in hospitality settings managing guest services, whereas a Receptionist handles visitor reception and administrative tasks across various industries.

Can you get a front office agent job with no experience?

Front Office Agent positions often require customer service skills and a professional appearance, but many entry-level roles are available to candidates without prior experience. Employers may provide on-the-job training, and having a friendly attitude and good communication skills can help secure such positions.

How much do front office agents make in the US?

Front office agents in the US typically earn a median annual salary of around $30,000 to $40,000, depending on experience, location, and the industry they work in. Entry-level positions may start lower, while experienced agents or those in high-demand areas can earn higher wages, often supplemented with tips or bonuses.

What do you do as a front office agent?

A front office agent is responsible for greeting and assisting guests, handling check-ins and check-outs, managing reservations, and providing information about the property and local area. They often use hotel management software and must maintain professional communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours, including evenings and weekends.

What are popular job titles related to Front Office Agent jobs in Florida?

For Front Office Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Front Office Agent jobs in Florida look for?

The top searched job categories for Front Office Agent jobs in Florida are:

What are popular job titles related to Front Office Agent jobs in FL?

For Front Office Agent jobs in FL, the most frequently searched job titles are:

Front Office Agent jobs near you
Infographic showing various Front Office Agent job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $27,512 per year, or $13.2 per hour.

Front Office Agent

Marathon, FL

EOS Hospitality
Traveler Accommodation • 11 - 50 employees

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

People enjoy working here

Respectful managers

Good training

Learn more about EOS Hospitalityexternal

$16 - $19.75/hr

Full-time

Re-posted 26 days ago

Job description

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
 
Job Summary
 The Front Office Agent is responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Provide information and assistance to all guests and visitors.
Responsibilities 
  • Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
  • Ascertain callers' needs through open-ended questions.
  • Describe room accommodations and all amenities.
  • Obtain all designated information to book a reservation.
  • Accommodate special requests and designate such in the system following hotel SOP’s.
  • Access guest history records to best service guests; maintain accurate information in guest history files.
  • The ability to exercise personal discipline and extra diligence to assure that projects are completed on a timely basis.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.
  • Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
  • Present folio to guest and resolve any disputed charges.
  • Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
  • Perform additional duties, as assigned.
  • Strong organizational, prioritization skills and ability to work well under pressure and meet deadlines.
  • Possess an eye for the smallest detail and maintain a keen sense of urgency.
  • Ability to think clearly, remain calm, and resolve problems using good judgment.
 
Physical Requirements
  • Must be able to bend, stoop, squat, and stretch to fulfill necessary tasks.
  • Must be able to lift, push, and pull up to 30lbs. on a regular and continuing basis
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length
Qualifications
  • Education: High school or equivalent preferred.
  • Experience: 1 to 2 years in a similar position experience preferred. 

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