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Hyatt Reservations Jobs (NOW HIRING)

Hyatt

Reservations Supervisor

Miami, FL · On-site

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are ... Andaz Miami Resort & Spa Beach is recruiting a Reservations Supervisor to join our team. An art ...

Hyatt

Reservations Coordinator

Carlsbad, CA

$24/hr

Find your place at Park Hyatt Aviara: Become part of one of San Diego's premiere destination ... About the Role - Reservations Coordinator A Reservations Coordinator is responsible for ...

HYATT Hotels

Reservations Coordinator

Carlsbad, CA

$24/hr

Summary: Find your place at Park Hyatt Aviara: Become part of one of San Diego's premiere ... About the Role -Reservations Coordinator A Reservations Coordinator is responsible for reservations ...

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Hyatt

Reservations Agent - Part Time

Koloa, HI

$32.16/hr

Join us for this incredible opportunity to be part of our Reservations team as a Reservations Agent at Grand Hyatt Kauai located in Poipu, Hawaii. A Reservations Agent is responsible for reservations ...

Hyatt

Reservations Agent - Part Time

Koloa, HI

$32.16/hr

Join us for this incredible opportunity to be part of our Reservations team as a Reservations Agent at Grand Hyatt Kauai located in Poipu, Hawaii. A Reservations Agent is responsible for reservations ...

HYATT Hotels

Reservations Agent - Part Time

Koloa, HI

$32.16/hr

Join us for this incredible opportunity to be part of our Reservations team as a Reservations Agent at Grand Hyatt Kauai located in Poipu, Hawaii. A Reservations Agent is responsible for reservations ...

Andaz Miami Beach

Reservations Supervisor

Miami, FL · On-site

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are ... Andaz Miami Resort & Spa Beach is recruiting a Reservations Supervisor to join our team. An art ...

Hyatt

Reservations and Sales Coordinator

Miami, FL · On-site

$16.50 - $21/hr

The Reservations and Sales Coordinator position requires the Colleague to retain learned technical ... Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for ...

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Hyatt Reservations information

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How much do hyatt reservations jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hyatt reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a Hyatt Reservations job?

A Hyatt Reservations job involves assisting guests with booking hotel rooms, modifying reservations, and providing information about Hyatt properties. Agents typically work in a call center or remotely, handling customer inquiries via phone, email, or chat. Strong communication skills and knowledge of Hyatt's policies are essential to ensure a seamless booking experience.

What are the typical daily responsibilities of a Hyatt Reservations agent?

As a Hyatt Reservations agent, you will primarily handle incoming calls and online inquiries from guests, assisting them with booking accommodations, modifying reservations, and providing information about hotel amenities or local attractions. You’ll also coordinate with other hotel departments, such as front desk and housekeeping, to ensure guest requests are fulfilled accurately. Attention to detail is essential as you manage multiple reservations and special requests throughout each shift. This role offers valuable experience in hospitality and customer service, which can lead to strong career growth opportunities within Hyatt and the wider hotel industry.

What are the key skills and qualifications needed to thrive in the Hyatt Reservations position, and why are they important?

To thrive as a Hyatt Reservations agent, you need strong customer service skills, attention to detail, and proficiency in English, often supported by prior hospitality or call center experience. Familiarity with hotel reservation software such as Opera or similar property management systems is highly beneficial. Excellent communication, active listening, and the ability to remain calm under pressure distinguish top performers in this role. These skills and qualities ensure guests receive accurate information and a positive booking experience, which is critical for customer satisfaction and hotel reputation.

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What cities are hiring for Hyatt Reservations jobs? Cities with the most Hyatt Reservations job openings:
What are the most commonly searched types of Hyatt Reservations jobs? The most popular types of Hyatt Reservations jobs are:
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Hyatt Reservations jobs near you
Infographic showing various Hyatt Reservations job openings in the United States as of May 2026, with employment types broken down into 72% Full Time, 23% Part Time, and 5% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.
Reservations Supervisor

Reservations Supervisor

Hyatt

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

21st of 105 rated hotels

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. 

Andaz Miami Resort & Spa Beach is recruiting a Reservations Supervisor to join our team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by Jose Andres, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion.
 

Position Summary

The Reservations Supervisor oversees the daytoday operations of the Reservations Department, ensuring accuracy in bookings, adherence to brand standards, and delivery of exceptional guest service. This role supports the hotel's revenue objectives by maximizing room sales, coaching the reservations team, maintaining strong relationships with internal departments and external partners, and ensuring all reservations processes operate efficiently and in alignment with Hyatt standards.

Responsibilities & Duties Include:

         Respond promptly and professionally to reservation inquiries via phone, email, and internal systems.

         Managing guest emails and shared reservation email inbox.

         Accurately identify guest needs and communicate special requests to appropriate departments.

         Promote packages, offers, and upsell opportunities to enhance guest experience and maximize revenue.

         Manage group blocks, rooming lists, and individual reservations associated with groups.

         Monitor online travel agency (OTA) reservations and ensure accurate processing.

         Managing extranet maintenance and guest messaging.

         Review arrivals daily to ensure guest preferences are honored.

         Review and process travel agent commissions.

         Oversee daily administrative tasks including daily reports, and reservation audits.

         Ensure smooth coordination between Reservations, Sales, Front Office, and other departments.

         Take on additional projects and tasks as needed to assist with VIP, Front Office, Revenue Management, Sales and Events.

Qualifications

                     Proficient in servicing guest requests through Hyatt systems

                     Knowledge of Opera, Reserve, Revinate preferred

                     Sales skills mandatory

                     Strong telecommunication skills preferred

                     Ability to communicate in multiple languages, even if using translation services (i.e. Google Translate)

                     Ability to manage phone calls and reservations tasks congruently

As an Andaz Miami Beach colleague, you will enjoy the following benefits:

       Free room nights, Discounted and Friends & Family Room Rates

       Medical, Dental, and Vision Insurance with only a 30-day waiting period!

       401K with company match

       Free Parking

       Generous Paid Time Off

       Paid Family Bonding Time and Adoption Assistance

       Tuition Reimbursement

       Employee Stock Purchase Plan

       Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values:  Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miami's first Andaz luxury lifestyle resort - Apply now!

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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