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Hyatt Reservations Jobs (NOW HIRING)

Schulte Companies

Reservations Manager

Hollywood, FL

Schulte Hospitality Group is seeking a dynamic, service-oriented Reservations Manager to join our ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...

Eden Roc Miami Beach

Reservations Agent

Miami Beach, FL

$15.75 - $19.75/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

Eden Roc Miami Beach

Reservations Agent

Miami Beach, FL

$15.75 - $19.75/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

Hyatt

Front Office Agent

Boston, MA

$31.35/hr

This position is responsible for managing guest check-ins and check-outs, handling reservations, and providing exceptional customer service while upholding Hyatt's high service standards. The ...

Hyatt

Overnight Front Desk Host

New York, NY · On-site

$20 - $27.99/hr

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are ... routine problems concerning reservations, room changes, etc. Other duties as required.

Eden Roc Miami Beach

Reservations Agent

Miami Beach, FL · On-site

$15.75 - $19.75/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

Hyatt

Regency Club Concierge

Tysons Corner, VA · On-site

$15.50 - $20.25/hr

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are ... reservations or recommendations. This position offers the opportunity to engage in casual ...

Hyatt

Seasonal Front Office Agent

Boston, MA

$31.35/hr

This position is responsible for managing guest check-ins and check-outs, handling reservations, and providing exceptional customer service while upholding Hyatt's high service standards. The pay ...

Eden Roc Miami Beach

Reservations Agent

Miami Beach, FL

$15.75 - $19.75/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

Hyatt

Night Audit - FT/PT

Grapevine, TX

$14.25 - $18.75/hr

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple ... Handling reservations and room assignments * Processing payments and balancing cash/credit ...

Hyatt

Grand Club Attendant - Part Time

Koloa, HI

$29/hr

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are ... reservations or recommendations. This position offers the opportunity to engage in casual ...

Hyatt

Front Office Agent

Boston, MA · On-site

$31.35/hr

This position is responsible for managing guest check-ins and check-outs, handling reservations, and providing exceptional customer service while upholding Hyatt's high service standards. The ...

Hyatt

Front Office Agent

Key West, FL

$16 - $19.75/hr

The Hyatt Centric Key West is seeking a Front Office Agent to join our amazing team. The Hyatt ... Basic computer skills (email, reservations systems, POS) * Refined verbal and written communication ...

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Hyatt Reservations information

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$12

$19

$29

How much do hyatt reservations jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for hyatt reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a Hyatt Reservations job?

A Hyatt Reservations job involves assisting guests with booking hotel rooms, modifying reservations, and providing information about Hyatt properties. Agents typically work in a call center or remotely, handling customer inquiries via phone, email, or chat. Strong communication skills and knowledge of Hyatt's policies are essential to ensure a seamless booking experience.

What skills do you need to be a reservation agent?

A reservation agent needs strong communication and customer service skills to assist guests effectively. Attention to detail, proficiency with reservation systems and computer skills, and the ability to handle multiple tasks are also important for success in this role.

What are the typical daily responsibilities of a Hyatt Reservations agent?

As a Hyatt Reservations agent, you will primarily handle incoming calls and online inquiries from guests, assisting them with booking accommodations, modifying reservations, and providing information about hotel amenities or local attractions. You’ll also coordinate with other hotel departments, such as front desk and housekeeping, to ensure guest requests are fulfilled accurately. Attention to detail is essential as you manage multiple reservations and special requests throughout each shift. This role offers valuable experience in hospitality and customer service, which can lead to strong career growth opportunities within Hyatt and the wider hotel industry.

What reservation system does Hyatt use?

Hyatt Reservations staff typically use the Hyatt Global Reservation System, which is a proprietary platform designed to manage bookings, availability, and guest information efficiently. Knowledge of this system and related reservation tools is essential for the role.

What are the key skills and qualifications needed to thrive in the Hyatt Reservations position, and why are they important?

To thrive as a Hyatt Reservations agent, you need strong customer service skills, attention to detail, and proficiency in English, often supported by prior hospitality or call center experience. Familiarity with hotel reservation software such as Opera or similar property management systems is highly beneficial. Excellent communication, active listening, and the ability to remain calm under pressure distinguish top performers in this role. These skills and qualities ensure guests receive accurate information and a positive booking experience, which is critical for customer satisfaction and hotel reputation.

How much does Hyatt pay employees?

Hyatt reservations employees typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on location and experience. Salaried positions may offer annual pay from approximately $30,000 to $50,000 or more. Compensation can also include benefits such as discounts and flexible schedules.

Does Hyatt hire remote workers?

Hyatt Reservations roles may offer remote work options, especially for customer service and reservations positions, depending on the company's current policies. Candidates typically need strong communication skills and may require familiarity with reservation systems and remote work tools. Availability of remote positions can vary by location and role.
More about Hyatt Reservations jobs
What cities are hiring for Hyatt Reservations jobs? Cities with the most Hyatt Reservations job openings:
What are the most commonly searched types of Hyatt Reservations jobs? The most popular types of Hyatt Reservations jobs are:
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Hyatt Reservations jobs near you
Infographic showing various Hyatt Reservations job openings in the United States as of June 2026, with employment types broken down into 39% Full Time, 57% Part Time, 2% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Reservations Manager

Schulte Companies

Hollywood, FL

Full-time

Medical, Life, Retirement, PTO

Posted 7 days ago

Job description

Schulte Hospitality Groupis seeking a dynamic, service-oriented Reservations Manager to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Hospitality Group , you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
  • Work Today, Get Paid today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
  • Research, identify and develop revenue management opportunities, strategies and practices that contribute to RevPAR growth and market share increases.
  • Effectively incorporate the revenue management philosophy in all aspects of sales, reservations, revenue and operations.
  • Attends daily line-ups, credit meetings and actively participate in the weekly revenue strategy and group pick up meetings.
  • Helps prepare daily, weekly and monthly revenue reports to Corporate and/or Ownership groups
  • Analyze marketplace reports such STAR, Hotelligence, Demand360 and other market intelligence reports
  • Runs 14-day forecast weekly and will assist with the execution of a monthly forecast
  • Updates STR data statistics daily for the complex
  • Runs incremental reports for the DORM
  • Assist with the training and development of In-house Group/Reservations Coordinators for the complex.
  • Helps manage and maintain group and transient inventory including but not limited to room accommodation and rate inventory controls.
  • Assist in the execution of new packages, rate strategies and special brand programs in collaboration with the Regional DORM, DOSM, General Manager(s) and Corporate office.
  • Helps oversee channel managements including rate loading and inventory management
  • Supports the DORM in the overall optimization of the Revenue Management System
  • Helps monitor segment booking pace in order to determine pricing and availability controls for all reservation distribution sources and implements according to the strategy of the hotel.
  • Helps maintain accurate and detailed property performance history.
  • Identifies and reports on trends (i.e., pace, group pace, booking window, booking channels, etc.)
  • Leads weekly Revenue Meetings in collaboration with the DORM
  • Consistently offer professional, friendly and engaging service.
  • Performs other essential Revenue Management and Reservations functions as assigned by the Complex DORM.
  • Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
  • Hotel Management, Businessand/or related degree preferred
  • Minimum of two (2) years revenue/reservations management experience with multiple systems.
KNOWLEDGE, SKILLS AND ABILITIES
  • Exceptional service and customer relations skills with ability to foster effective relationships with staff, management and clientele.
  • Excellent verbal and written communication skills and ability to communicate ideas and concepts.
  • Highly proficient in computersincluding, but not limited to Internet, Microsoft Office programs and hotel sales related programs.
  • Strong facilitation and presentation skills.
  • Ability to make quick and efficient decisions to benefit the team and guest
  • Ability to use a moderately complex computer system and troubleshoot software problems
Work Today, Get Paid today, with Daily Pay!
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.

About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

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