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Front Desk Agent Jobs in Edison, NJ (NOW HIRING)

SSH NY Hayden LLC

Front Desk Agent

Manhattan, NY

$15.75 - $19.75/hr

Description Front Desk Agent- Hayden Hotel. Managed by Stepstone Hospitality Join our dynamic hospitality team as a Front Desk Agent, where your friendly demeanor and organizational skills will ...

StepStone Hospitality Inc.

Front Desk Agent

Manhattan, NY · On-site

$15.75 - $19.75/hr

Front Desk Agent- Hayden Hotel. Managed by Stepstone Hospitality Join our dynamic hospitality team as a Front Desk Agent, where your friendly demeanor and organizational skills will create a ...

StepStone Hospitality

Front Desk Agent

Manhattan, NY · On-site

$15.75 - $19.75/hr

Front Desk Agent- Hayden Hotel. Managed by Stepstone Hospitality Join our dynamic hospitality team as a Front Desk Agent, where your friendly demeanor and organizational skills will create a ...

ADP - RNOOID0028883663

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Front Desk Agent

Woodbridge, NJ · On-site

$16 - $18/hr

Front Desk Agent / Night Auditor Location: Springhill Suites by Marriott, Woodbridge, NJ Company: Marriott Hotels Job Type: Full-Time / Part-Time Shifts Available: Morning, Evening, Weekends, and ...

ADP - RNOOID0028883663

Be Seen First

Front Desk Agent

Woodbridge, NJ · On-site

$16 - $18/hr

Front Desk Agent / Night Auditor Location: Springhill Suites by Marriott, Woodbridge, NJ Company: Marriott Hotels Job Type: Full-Time / Part-Time Shifts Available: Morning, Evening, Weekends, and ...

Crescent

Front Desk Agent

Manhattan, NY · On-site

$19 - $20/hr

As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and ...

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All JobsFront Desk Agent JobsFront Desk Agent Jobs in Edison, NJ

Front Desk Agent information

See Edison, NJ salary details

$9

$16

$21

How much do front desk agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk agent in Edison, NJ is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.93 per hour, depending on experience, location, and employer.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What front desk agent jobs pay the most?

Experienced front desk agents working in luxury hotels, resorts, or high-end establishments tend to earn the highest salaries, often supplemented by tips and bonuses. Management roles such as front desk supervisor or manager also offer higher pay, especially with relevant certifications and extensive hospitality experience.

What is the work of a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, providing information about the property and local area, and handling customer inquiries and complaints. They often use computer systems to manage bookings and may perform administrative tasks during their shift.
More about Front Desk Agent jobs

What job categories do people searching Front Desk Agent jobs in Edison, NJ look for?

The top searched job categories for Front Desk Agent jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Front Desk Agent jobs?

Cities near Edison, NJ with the most Front Desk Agent job openings:

Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Edison, NJ as of August 2026, with employment types broken down into 33% Full Time, 50% Part Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $33,732 per year, or $16.2 per hour.

Front Desk Agent

SSH NY Hayden LLC

Manhattan, NY

$15.75 - $19.75/hr

Full-time

Posted 11 days ago

Job description

Description

Front Desk Agent- Hayden Hotel. Managed by Stepstone Hospitality


Join our dynamic hospitality team as a Front Desk Agent, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an excellent opportunity to develop your customer service expertise in a fast-paced, professional environment. If you enjoy engaging with people and ensuring smooth operations at the front desk, we encourage you to apply.


Key Responsibilities:

- Greet and welcome guests upon arrival, ensuring a positive first impression

- Check guests in and out efficiently using the reservation system

- Handle guest inquiries, requests, and complaints with professionalism and courtesy

- Manage phone calls, emails, and other communication channels promptly

- Maintain accurate records of guest information and reservations

- Coordinate with housekeeping and maintenance teams to ensure guest rooms are ready and well-maintained

- Process payments and handle cash transactions accurately

- Provide information about hotel amenities, local attractions, and services

- Ensure the front desk area is tidy and organized at all times


Skills and Qualifications:

- High school diploma or equivalent; additional hospitality or customer service training is a plus

- Proven experience in front desk operations or customer service preferred

- Excellent communication and interpersonal skills

- Strong organizational and multitasking abilities

- Proficiency with reservation and property management software

- Ability to remain calm and professional under pressure

- Flexibility to work various shifts, including evenings, weekends, and holidays

- Positive attitude and a genuine desire to assist guests


We foster a welcoming and inclusive work environment that values growth and development. Join us to be part of a team dedicated to delivering exceptional guest experiences and advancing your career in hospitality.


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