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66 Hampton Inn Front Desk Agent Jobs Hiring Near You

MATT 3 LLC

Front Desk Agent

Matteson, IL · On-site

$14 - $17.75/hr

Spark by Hilton in Matteson, Illinois, is seeking a friendly, dependable and guest-focused Front Desk Agent to join our team. The Front Desk Agent is responsible for creating a welcoming experience ...

MATT 3 LLC

Front Desk Agent

Matteson, IL · On-site

$15.50 - $19/hr

Spark by Hilton in Matteson, Illinois, is seeking a friendly, dependable and guest-focused Front Desk Agent to join our team. The Front Desk Agent is responsible for creating a welcoming experience ...

MATT 3 LLC

Front Desk Agent

Matteson, IL · On-site

$15.50 - $19/hr

Spark by Hilton in Matteson, Illinois, is seeking a friendly, dependable and guest-focused Front Desk Agent to join our team. The Front Desk Agent is responsible for creating a welcoming experience ...

MATT 3 LLC

Front Desk Agent

Matteson, IL · On-site

$15.50 - $19/hr

Spark by Hilton in Matteson, Illinois, is seeking a friendly, dependable and guest-focused Front Desk Agent to join our team. The Front Desk Agent is responsible for creating a welcoming experience ...

Tru by Hilton

Front Desk Agent

Phenix City, AL · On-site

$13 - $16.50/hr

Front Desk Agent Company: Hampton by Hilton Location: Phenix City, AL Job Type: Full-Time / Part-Time Shift: Evening, Weekend, and Holiday Availability Preferred Job Summary We are seeking a friendly ...

Hilton Worldwide Holdings

Front Desk Agent

Canonsburg, PA · On-site

$13 - $16.50/hr

The Hilton Garden Inn Pittsburgh Southpointe is looking for a Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For ® in the U.S. list, offering exclusive ...

Driftwood Hospitality Management

Front Desk Agent

Rockville, MD · On-site

$14.50 - $18.25/hr

Front Desk Agent The Hilton Washington DC/Rockville Hotel & Executive Meeting Center is looking for a friendly and dependable Front Desk Agent to join the team. Front Desk Agents are responsible for ...

Westmont Group

Front Desk Agent

Indialantic, FL · On-site

$12.25 - $15.50/hr

Front Desk Agent - Job Summary DoubleTree Suites by Hilton Melbourne Beach Oceanfront is seeking a friendly, professional, and service-oriented Front Desk Agent to join our team. As the first point ...

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Hilton Jobs Information

Do workers at Hilton get paid breaks?

Sometimes. Only some people get paid breaks.
64% of people say they don’t get paid breaks.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Hilton pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.

At Hilton, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 154 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Hilton?

Only some people who work part-time can get health insurance.
62% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Hilton?

Most people who work part-time don’t get paid time off.
76% of people who work part-time say they don’t get paid time off
Based on data from 42 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Hilton affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 120 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Hilton?

Most people get paid time off work.
75% of people say they get paid time off.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 78% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 134 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Hilton worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 135 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Hilton workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Hilton workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 105 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Hilton?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 167 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Hilton managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 135 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Hilton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 131 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Hilton?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Hilton job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 86 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Hilton good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Hilton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Hilton get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 148 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Hilton?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Hilton enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Hilton recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Hilton?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Hilton?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Hilton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Hilton is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 68 people who took the Breakroom Quiz between February 2026 and August 2026.

What other companies are hiring for Front Desk Agent jobs?

Front Desk Agent

MATT 3 LLC

Matteson, IL • On-site

$14 - $17.75/hr

Other

Retirement, PTO

Posted 13 days ago

Job description

Benefits:

Employee discounts

Paid time off

401(k)

Competitive salary

Free uniforms

Job Summary:

Spark by Hilton in Matteson, Illinois, is seeking a friendly, dependable and guest-focused Front Desk Agent to join our team.

The Front Desk Agent is responsible for creating a welcoming experience for every guest—from arrival through departure. This position handles reservations, check-ins, checkouts, guest requests, payments and daily front-office responsibilities while following Hilton brand standards.

Previous Hilton hotel experience and familiarity with Hilton front-office systems are preferred. However, we will consider candidates with strong customer-service experience, a positive attitude and the willingness to learn.

Essential Duties and Responsibilities:

Welcome guests in a professional and friendly manner.

Complete guest check-ins and checkouts accurately and efficiently.

Manage reservations, room assignments, cancellations and modifications.

Verify identification, payment information and reservation details.

Process cash and credit-card transactions accurately.

Answer incoming telephone calls and respond to guest questions.

Provide information about hotel services, amenities and the surrounding area.

Respond promptly to guest requests, concerns and service-recovery situations.

Communicate room status and guest needs to Housekeeping and Maintenance.

Maintain accurate records, shift reports and front-desk documentation.

Monitor hotel entrances and promptly report safety or security concerns.

Support Hilton Honors members and follow applicable brand procedures.

Maintain a clean, organized and professional front-desk area.

Complete required Hilton and company training.

Follow hotel policies, operating procedures and brand standards.

Perform other duties assigned by management.

Preferred Qualifications:

Previous front-desk experience at a Hilton-branded hotel.

Experience using Hilton front-office, reservation or property-management systems.

Previous hotel, hospitality or customer-service experience.

Familiarity with reservations, guest billing and payment processing.

Experience handling guest concerns professionally.

Minimum Qualifications:

High school diploma or equivalent preferred.

Strong customer-service and communication skills.

Basic computer, email and data-entry skills.

Ability to learn hotel systems and procedures.

Ability to remain professional and organized in a busy environment.

Ability to handle confidential guest and hotel information appropriately.

Dependable attendance and punctuality.

Ability to work independently and as part of a team.

Schedule Requirements:

Candidates must be available to work a flexible schedule based on hotel needs, which may include:

Morning and evening shifts

Weekends

Holidays

Occasional overnight shifts

Physical Requirements:

Ability to stand for extended periods.

Ability to perform repetitive computer and telephone work.

Ability to lift, carry, push or pull up to 25 pounds when necessary.

Ability to perform the essential duties of the position with or without reasonable accommodation.

What We Offer:

Competitive pay

Paid training

Supportive team environment

Opportunities for professional development and advancement

Employee hotel discounts, subject to eligibility and company policy

If you enjoy helping people and would like to build your hospitality career with a Hilton-branded hotel, we encourage you to apply.

Spark by Hilton Matteson is an equal-opportunity employer. Employment decisions are made without regard to any characteristic protected by applicable federal, state or local law.

Apply