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Front Desk Specialist Jobs (NOW HIRING)

Front Desk Specialist / Medical Assistant - Beaches Full Time Jacksonville, FL, US Salary Range: $19.00 - $21.00 per hour Location: Jacksonville Beach, FL 32250 A busy medical clinic in the Beaches ...

Medical Front Desk Specialist

North Las Vegas, NV · On-site

$15.50 - $18.50/hr

Position Overview The Medical Front Desk Specialist serves as the first point of contact for patients and is responsible for ensuring smooth front-end operations, accurate patient flow, and a ...

Front Desk Specialist

Stateline, NV · On-site

$16.75 - $21.25/hr

The Front Desk Specialist will serve as the front-of-the-house liaison to facilitate an exceptional guest experience. This individual will serve as the primary point of contact for guests checking ...

Front Desk Specialist

Gloucester, MA · On-site

$17.50 - $22.25/hr

Action Inc. is looking for a Front Desk Specialist to be the welcoming first point of contact at our Main Office. In this vital role, you'll greet visitors with warmth and professionalism, provide ...

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Front Desk Specialist information

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How much do front desk specialist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for front desk specialist in the United States is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front desk specialist?

To thrive as a Front Desk Specialist, you need excellent customer service, organizational abilities, and basic administrative skills, often supported by a high school diploma or equivalent. Familiarity with office software, phone systems, and reservation or scheduling platforms is typically required. Strong interpersonal skills, a friendly demeanor, and the ability to multitask make someone stand out in this role. These skills are crucial for creating a positive first impression, efficiently managing front desk operations, and ensuring smooth communication within the organization.

What are some common challenges front desk specialists face, and how can they effectively manage them?

Front Desk Specialists often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining accurate records. Effective time management and prioritization skills are essential to ensure smooth front desk operations. Building strong communication and conflict-resolution skills can help address guest concerns professionally, while staying organized and familiar with the property’s systems helps prevent errors. Collaborating closely with housekeeping, maintenance, and management teams also supports a seamless guest experience.

What is the difference between Front Desk Specialist vs Receptionist?

AspectFront Desk SpecialistReceptionist
CredentialsHigh school diploma; customer service skills; sometimes certification in office administrationHigh school diploma; strong communication skills
Work EnvironmentHealthcare facilities, corporate offices, hotelsMedical offices, hotels, corporate reception areas
Job ResponsibilitiesGreeting visitors, scheduling appointments, managing phone calls, administrative supportWelcoming visitors, answering phones, basic administrative tasks

While both roles involve greeting visitors and handling calls, a Front Desk Specialist often has more specialized responsibilities, such as appointment scheduling and administrative support, especially in healthcare or corporate settings. Receptionists typically focus on front-line customer service and basic administrative duties. The roles overlap in customer interaction but differ in scope and industry-specific tasks.

What is a front desk specialist?

A front desk specialist is an administrative professional responsible for greeting visitors, answering phones, managing appointments, and performing clerical tasks in settings such as offices, clinics, or hotels. They often use computer software like Microsoft Office and require good communication and organizational skills.
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Infographic showing various Front Desk Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $35,899 per year, or $17.3 per hour.

Front Desk Specialist

Jacksonville Beach, FL • On-site

$19 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago


Job description

Front Desk Specialist / Medical Assistant - Beaches
Full Time
Jacksonville, FL, US
Salary Range: $19.00 - $21.00 per hour
Location: Jacksonville Beach, FL 32250
A busy medical clinic in the Beaches area is seeking a dependable Front Desk Specialist to support daily office operations and provide a welcoming first point of contact for patients.
This is a full-time opportunity offering benefits such as medical, dental, vision, life and disability insurance, and a 401K retirement plan.
In this role, the Front Desk Specialist manages reception duties, assists patients, and completes clerical and administrative tasks in accordance with office procedures and healthcare practice standards.
Schedule: Monday through Friday, 40 hours per week
Key Responsibilities
  • Welcome patients and visitors, identify the purpose of each visit, and direct them appropriately.
  • Check patients in and out for scheduled appointments while ensuring an efficient front office experience.
  • Review, collect, and update patient demographic and insurance information.
  • Confirm insurance eligibility and obtain required referrals or authorizations as needed.
  • Collect co-pays and outstanding balances, process payments, and maintain accurate cash records.
  • Schedule appointments and assist with calendar coordination for patient visits.
  • Provide patients with information regarding HIPAA, privacy expectations, and financial responsibility guidelines.
  • Support requests related to medical records, imaging, transportation, and other patient service needs.
  • Maintain accurate electronic medical records and update documentation as required.
  • Answer and route multiple phone lines, screen calls, take messages, and communicate information to the appropriate team member.
  • Assist with additional administrative duties that help keep the medical office running smoothly.
Qualifications
  • Prior experience in a healthcare or medical office setting is preferred.
  • High school diploma or GED required.
  • Strong customer service approach with a professional and helpful demeanor.
  • Clear verbal and written communication skills.
  • Comfortable interacting with patients, visitors, and team members throughout the day.
  • Able to remain organized and composed when handling challenging or time-sensitive situations.
  • Capable of managing multiple priorities in a fast-paced office environment.
  • Understanding of patient privacy and confidentiality requirements.
  • Proficient with computers and standard office technology.
Work Environment
This position is performed in a standard medical office setting. Occasional overtime may be needed based on operational needs.
Physical Requirements
The role generally involves sedentary office work, including approximately 90% sitting, 5% walking, and 5% standing. Candidates should have the manual dexterity needed to use a computer, operate office equipment, and complete written documentation. Vision must be sufficient to read information on computer screens, paper forms, and standard text. The position requires the ability to communicate clearly in person and by phone, including adequate speaking volume and hearing ability for routine conversations. Reasonable accommodations may be made for qualified individuals with disabilities