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Overnight Front Desk Agent Jobs (NOW HIRING)

Sunset Key Cottages

Overnight Front Desk Agent

Key West, FL

$14 - $17.75/hr

The best Overnight Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Responsibilities: * Greeting guests upon arrival ...

Sunset Key Cottages

Overnight Front Desk Agent

Key West, FL · On-site

$14 - $17.75/hr

The best Overnight Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Responsibilities: * Greeting guests upon arrival ...

Sunset Key Cottages

Overnight Front Desk Agent

Key West, FL · On-site

$14 - $17.75/hr

The best Overnight Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Responsibilities: * Greeting guests upon arrival ...

Sunset Key Cottages

Overnight Front Desk Agent

Key West, FL

$14 - $17.75/hr

The best Overnight Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Responsibilities: * Greeting guests upon arrival ...

RAFFLES

Overnight Front Desk Agent

Boston, MA

The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services ...

AccorHotel

Overnight Front Desk Agent

Boston, MA · On-site

$28.80/hr

The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services ...

AccorHotel

Overnight Front Desk Agent

Boston, MA · On-site

$28.80/hr

The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services ...

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Overnight Front Desk Agent information

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How much do overnight front desk agent jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for overnight front desk agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the main challenges faced by Overnight Front Desk Agents, and how can I prepare for them?

Overnight Front Desk Agents often work with limited on-site support, which means you'll need to be comfortable handling unexpected situations independently, such as late check-ins, early departures, or guest emergencies. Additionally, maintaining alertness and a friendly demeanor during late hours can be challenging. Familiarizing yourself with hotel protocols, emergency procedures, and effective communication techniques will help you feel confident and prepared for the unique demands of the night shift.

What is the difference between Overnight Front Desk Agent vs Night Auditor?

AspectOvernight Front Desk AgentNight Auditor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; accounting or hospitality experience often preferred
Work EnvironmentHotel front desk, customer service, guest interactionsHotel front desk, accounting, financial reconciliation
Job ResponsibilitiesCheck-in/out guests, answer inquiries, handle reservationsPerform night audit, reconcile accounts, prepare reports

Both roles operate overnight in hotel settings and require customer service skills. The Overnight Front Desk Agent primarily focuses on guest interactions and reservations, while the Night Auditor combines front desk duties with financial reconciliation and reporting. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What is an Overnight Front Desk Agent?

An Overnight Front Desk Agent is a hotel staff member responsible for managing the front desk during late-night and early-morning hours, typically from around 11 PM to 7 AM. Their duties include checking guests in and out, handling reservations, responding to guest inquiries, addressing issues that arise overnight, and ensuring guest safety and satisfaction. They often perform night audits, prepare reports for management, and may assist with basic security checks. This role requires strong customer service skills, the ability to work independently, and attention to detail.

What are the key skills and qualifications needed to thrive as an Overnight Front Desk Agent, and why are they important?

To excel as an Overnight Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (PMS), phone systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These competencies ensure smooth overnight operations, guest satisfaction, and effective handling of emergencies or unexpected issues.
What cities are hiring for Overnight Front Desk Agent jobs? Cities with the most Overnight Front Desk Agent job openings:
What are the most commonly searched types of Front Desk Agent jobs? The most popular types of Front Desk Agent jobs are:
What states have the most Overnight Front Desk Agent jobs? States with the most job openings for Overnight Front Desk Agent jobs include:
Overnight Front Desk Agent jobs near you
Infographic showing various Overnight Front Desk Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.
Overnight Front Desk Agent

Overnight Front Desk Agent

Sunset Key Cottages

Key West, FL

$14 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

We are looking for highly organized candidates with excellent people skills for the position of Overnight Front Desk Agent. Overnight Front Desk Agents are responsible for making lasting impressions, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.

The best Overnight Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

Responsibilities:

  • Greeting guests upon arrival and making them feel welcome
  • Recognizing repeat, VIP status and/or loyalty
  • Administering check-ins and check-outs
  • Providing front desk services to guests
  • Assigning rooms and taking care of administrative duties
  • Delivering mail and messages
  • Processing guest payments
  • Coordinating with bell service and staff management
  • Being a source of information to guests on various matters such as transport and restaurant advice
  • Accommodating general and unique requests
  • Diffusing conflict or tense situations with guests, handling guest opportunities

Qualifications:

  • High school diploma or GED
  • Previous customer service experience
  • Exceptional interpersonal skills
  • Excellent written and verbal communication
  • Time management and organizational skills
  • Conflict resolution experience
  • Patience and good listening skills 

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k)
  • Short Term Disability 
  • Free Associate Parking
  • Free Meal for every shift worked
  • 25% Discount in Resort Outlets
  • Hotel Discounts with OPL
  • Friends and Family Discount 

This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. 

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.