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Overnight Front Desk Agent Jobs (NOW HIRING)

Four Seasons Hotels

Overnight Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role Four Seasons Hotel Austin is seeking an Overnight Front Desk Agent to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests.

Stratton Amenities

Front Desk Concierge (Overnight)

Dallas, TX · On-site

$15.50 - $19.75/hr

Overnight ConciergeFront Desk Agent (Overnight) Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment ...

Stratton Amenities

Front Desk Concierge (Overnight)

Orlando, FL · On-site

$14.50 - $18.75/hr

Overnight ConciergeFront Desk Agent (Overnight) Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment ...

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Overnight Front Desk Agent information

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How much do overnight front desk agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for overnight front desk agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the main challenges faced by overnight front desk agents, and how can I prepare for them?

Overnight Front Desk Agents often work with limited on-site support, which means you'll need to be comfortable handling unexpected situations independently, such as late check-ins, early departures, or guest emergencies. Additionally, maintaining alertness and a friendly demeanor during late hours can be challenging. Familiarizing yourself with hotel protocols, emergency procedures, and effective communication techniques will help you feel confident and prepared for the unique demands of the night shift.

What is the difference between Overnight Front Desk Agent vs Night Auditor?

AspectOvernight Front Desk AgentNight Auditor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; accounting or hospitality experience often preferred
Work EnvironmentHotel front desk, customer service, guest interactionsHotel front desk, accounting, financial reconciliation
Job ResponsibilitiesCheck-in/out guests, answer inquiries, handle reservationsPerform night audit, reconcile accounts, prepare reports

Both roles operate overnight in hotel settings and require customer service skills. The Overnight Front Desk Agent primarily focuses on guest interactions and reservations, while the Night Auditor combines front desk duties with financial reconciliation and reporting. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What is an overnight front desk agent?

An Overnight Front Desk Agent is a hotel staff member responsible for managing the front desk during late-night and early-morning hours, typically from around 11 PM to 7 AM. Their duties include checking guests in and out, handling reservations, responding to guest inquiries, addressing issues that arise overnight, and ensuring guest safety and satisfaction. They often perform night audits, prepare reports for management, and may assist with basic security checks. This role requires strong customer service skills, the ability to work independently, and attention to detail.

What are the key skills and qualifications needed to thrive as an overnight front desk agent?

To excel as an Overnight Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (PMS), phone systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These competencies ensure smooth overnight operations, guest satisfaction, and effective handling of emergencies or unexpected issues.

What cities are hiring for Overnight Front Desk Agent jobs?

Cities with the most Overnight Front Desk Agent job openings:

What are the most commonly searched types of Front Desk Agent jobs?

The most popular types of Front Desk Agent jobs are:

What states have the most Overnight Front Desk Agent jobs?

States with the most job openings for Overnight Front Desk Agent jobs include:

Overnight Front Desk Agent jobs near you
Infographic showing various Overnight Front Desk Agent job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Seasonal Overnight Front Office Agent

EOS USA

South Yarmouth, MA • On-site

$17.50 - $21.75/hr

Other

Re-posted 9 days ago

Job description

Overnight Front Desk Agent

Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking motivated candidates for the position of Overnight Front Desk Agent.

The Overnight Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position, you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction.

Responsibilities

  • Checking guests in and out of resort in a warm and friendly manner
  • Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
  • You will also be knowledgeable about room rates, special packages and promotions
  • Maintain daily house count and expected arrivals/departures
  • Utilizing the resort's property management system
  • Providing excellent customer service
  • Communicating all guest requests with appropriate departments
  • Assisting booking reservations as requested
  • Verifying all account postings and balances
  • Preparing a summary of cash, check, and credit card activities.
  • Excellent problem-solving and empowerment skill set.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Qualifications

Team Player: Works well as a member of a group

1 year: Front Desk / Reception

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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