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Front Desk Agent Jobs (NOW HIRING)

Diamond Resorts

Front Desk Agent

Scottsdale, AZ · On-site

$14.50 - $18.25/hr

JOB SUMMARY The Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism ...

Troon

Front Desk Agent

Scottsdale, AZ

$21/hr

Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior ...

Fairlane Hotel

Front Desk Agent

Nashville, TN · On-site

$17 - $18/hr

Front desk agent indeed listing · TXT FRONT DESK AGENT Fairlane Hotel | Nashville, TN Full-Time | Hourly | On-Property ABOUT FAIRLANE HOTEL Fairlane Hotel is a 79-room independent boutique property ...

DOWNTOWN MOBILE QUALITY INN

Front Desk Agent

Mobile, AL

$14.25 - $18/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

DOWNTOWN MOBILE QUALITY INN

Front Desk Agent

Mobile, AL · On-site

$14.25 - $18/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

onboarding

Front Desk Agent

Plano, TX · On-site

As a Front Desk Agent, you will ensure that all guests receive a warm welcome and have their needs met promptly. Duties * Greet and assist guests upon arrival, providing information about the ...

Marriott El Paso

Front Desk Agent

El Paso, TX · On-site

$13 - $16.25/hr

Marriott El Paso seeks a qualified front desk agent with a high level of professionalism and effective decision-making. Applicants must have strong interpersonal and administrative skills. Key ...

Nexgen Hospitality Ii Llc

Front Desk Agent

Laredo, TX

$10 - $11/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Arbuckle Lodge

Front Desk Agent

Gillette, WY · On-site

$14.25 - $18/hr

As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service. Responsibilities: * Greet and check-in guests with ...

Diamond Resorts

Front Desk Agent

Scottsdale, AZ

$14.50 - $18.25/hr

JOB SUMMARY The Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism ...

Nexgen Hospitality

Front Desk Agent

El Paso, TX · On-site

$13 - $16.25/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

New

AMERICINN

Front Desk Agent

Little Falls, MN · On-site

$12 - $15/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$9.75/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Dhillon Hotel Inc

Front Desk Agent

Williston, ND · On-site

$15 - $17/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Woodlands Flagstaff M6 Llc

Front Desk Agent

Flagstaff, AZ · On-site

$17 - $18/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Nexgen Hospitality Ii Llc

Front Desk Agent

Laredo, TX

$10 - $11/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

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Front Desk Agent information

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How much do front desk agent jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for front desk agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What does a Front Desk Agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What do you do as a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, answering inquiries, and providing information about the property or services. They often use computer systems to handle bookings and may perform administrative tasks, ensuring a smooth guest experience during their shift, which can include working evenings, weekends, or holidays.

What are some common challenges Front Desk Agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What Is a Front Desk Agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front office agent do?

A front desk agent is responsible for greeting and checking in guests, managing reservations, handling customer inquiries, and providing information about the property or services. They often use computer systems to manage bookings and may handle phone calls, payments, and administrative tasks in a hospitality environment.

Can a shy person be a receptionist?

A front desk agent or receptionist can be a shy person, as the role often involves greeting visitors, answering phones, and managing administrative tasks. Success in the position depends on communication skills and comfort with interpersonal interactions, which can be developed over time with experience and training.

What are the key skills and qualifications needed to thrive as a Front Desk Agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What front desk jobs pay the most?

Senior front desk roles such as hotel front desk managers or administrative managers typically offer higher salaries, often exceeding $50,000 annually. Factors like location, experience, and additional responsibilities can influence pay, with specialized skills or certifications potentially increasing earning potential.
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Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agent

GULF SHORES RED ROOF INN

Gulf Shores, AL • On-site

$13/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. 

About A&R Hospitality Group: 

A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets.  For additional information, please visit the company's website at www.anrgroup.com. 

The primary role of the Front Desk Agent is to work at the front desk of the hotel and provide service to hotel guests and clients. The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. 

We are looking for a candidate who has open availability and one with flexible hours.

We are in search of qualified candidates who can excel at the following: 

Always maintain a professional appearance 

Register all incoming guests and ensure all pertinent information is obtained

Assist in other departments as needed 

Address and resolve guest complaints in a timely manner 

Block incoming reservations based on guest requests and room availability 

Block arriving reservations of all groups 

Maintain cleanliness of the back office and front desk area 

Anticipate guest needs to have superior guest service 

Maintain confidentiality and security of proprietary company information and guest information A&R benefits include: 

Competitive pay

Paid vacation time

Hotel discounts 

Employee Assistance Program

401(k) - up to 4% company match 

Medical/Dental/Vision Insurance 

Supplemental Insurance Available 

Free Teladoc 

A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local  laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Employment Type: FULL_TIME

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