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Front Desk Agent Jobs (NOW HIRING)

CUSA, LLC

Front Desk Agent

Mount Vernon, OH · On-site

$15/hr

Hotel PART TIME Front Desk Agent--2nd ShiftWe are currently looking for friendly energetic desk agents to join our team of professionals!Part Time (20-30 hrs per week)Can you work a flexible schedule?

Comfort Inn At The Park Mill

Front Desk Agent

Fort Mill, SC · On-site

$12.50 - $15.75/hr

Front Desk Agent The front desk agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Warwick Hotel

Front Desk Agent

Denver, CO · On-site

$14.75 - $18.50/hr

Front Desk Agent The Front Desk Agent serves as the primary point of contact for guests at our accommodation facility, ensuring a welcoming and efficient check-in and check-out experience. This role ...

Avid Fort Stockton

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Hotel Front Desk Agent We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent ...

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Hotel Front Desk Agent We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent ...

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Hotel Front Desk Agent We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent ...

Comfort Inn At The Park Mill

Front Desk Agent

Fort Mill, SC

$12.50 - $15.75/hr

Front Desk Agent Overview The front desk agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Comfort Inn Charleston Downtown

Front Desk Agent

Charleston, SC · On-site

$13.25 - $16.75/hr

Front Desk Agent Overview The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Gulph Creek Hotels

Front Desk Agent

Saratoga Springs, NY · On-site

$17/hr

Front Desk Agent About Company: Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the ...

Courtyard by Marriott

Front Desk Agent

Auburn, AL · On-site

$12 - $15.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

Choice Hotels

Front Desk Agent

Fort Mill, SC · On-site

$12.50 - $15.75/hr

Front Desk Agent Overview The front desk agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Myriad Hotel

Front Desk Agent

Louisville, KY · On-site

$16/hr

The Front Desk Agent is the first point of contact for the guests, providing exceptional service and ensuring a smooth check-in and check-out process. In addition to these duties, the Front Desk ...

Clean Tec Outsourcing

FRONT DESK AGENT

Belleair, FL · On-site

$12.75 - $16.25/hr

Front Desk Agent The Front Desk Agent is responsible for welcoming guests, processing check-ins and check-outs, managing reservations, and handling guest inquiries. This role ensures that all front ...

VP Management LLC

Front Desk Agent

Charleston, WV · On-site

$10/hr

Hotel Front Desk Agent We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent ...

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Hotel Front Desk Agent We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent ...

General Hotels Corporation

Front Desk Agent

Terre Haute, IN · On-site

$13.50 - $17/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

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Front Desk Agent information

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How much do front desk agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front desk agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What front desk agent jobs pay the most?

Front desk agent positions in luxury hotels, corporate offices, or high-end resorts tend to offer higher pay due to the level of service required and the environment. Salaries can also increase with experience, certifications, and additional responsibilities such as supervisory roles or multilingual skills.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.
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Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agent

CUSA, LLC

Mount Vernon, OH • On-site

$15/hr

Part-time

Re-posted 8 days ago

Job description

Now Hiring: Hotel PART TIME Front Desk Agent--2nd ShiftWe are currently looking for friendly energetic desk agents to join our team of professionals!Part Time (20-30 hrs per week)Can you work a flexible schedule?Holidays and Weekends availabilityCustomer Service experience preferredFast LearnerIndependent with team collaborationStrong problem solving abilities CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Mount Vernon Grand Hotel. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.
CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

Social media

Facebook

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