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Reservations Agent Jobs in Ohio (NOW HIRING)

Reservations Agent

Cleveland, OH ยท On-site

$15.50 - $19.25/hr

Reservations Agent As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our ...

New

Reservations Agent

Cleveland, OH ยท On-site

$15.50 - $19.25/hr

Reservations Agent As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our ...

New

Reservations Agent

Cleveland, OH ยท On-site

$15 - $18.75/hr

About Us At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for ...

Reservations Agent

Cleveland, OH ยท On-site

$15.50 - $19.25/hr

About Us At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for ...

Reservations Agent

Cleveland, OH ยท On-site

$15.50 - $19.25/hr

NULL As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned ...

Reservationist

Kimbolton, OH ยท On-site

$14 - $17.50/hr

Reservation Agent Responsible for providing quality service and hospitality when answering incoming guest calls, securing guest reservations, and utilizing sales technics to maximize guest ...

Reservationist

Kimbolton, OH

$14 - $17.50/hr

Reservation Agent Responsible for providing quality service and hospitality when answering incoming guest calls, securing guest reservations, and utilizing sales technics to maximize guest ...

Reservationist

Kimbolton, OH

$14 - $17.50/hr

Reservation Agent Responsible for providing quality service and hospitality when answering incoming guest calls, securing guest reservations, and utilizing sales technics to maximize guest ...

Reservationist

OH ยท On-site

$14 - $17.50/hr

Reservation Agent Responsible for providing quality service and hospitality when answering incoming guest calls, securing guest reservations, and utilizing sales technics to maximize guest ...

Reservationist

Kimbolton, OH ยท On-site

$14 - $17.50/hr

Reservation Agent Responsible for providing quality service and hospitality when answering incoming guest calls, securing guest reservations, and utilizing sales technics to maximize guest ...

Coordinate the reservations, room blocks and contracts for large groups. Assist with on-site ... front desk agent, or relevant field of work, or an equivalent combination of education and ...

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Reservations Agent information

See Ohio salary details

$10

$16

$21

How much do reservations agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for reservations agent in Ohio is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What are the most commonly searched types of Reservations Agent jobs in Ohio? The most popular types of Reservations Agent jobs in Ohio are:
What are popular job titles related to Reservations Agent jobs in Ohio? For Reservations Agent jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Ohio look for? The top searched job categories for Reservations Agent jobs in Ohio are:
What cities in Ohio are hiring for Reservations Agent jobs? Cities in Ohio with the most Reservations Agent job openings:
What are popular job titles related to Reservations Agent jobs in OH? For Reservations Agent jobs in OH, the most frequently searched job titles are:
Infographic showing various Reservations Agent job openings in Ohio as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,495 per year, or $16.6 per hour.

Reservations Agent

Six Senses

Cleveland, OH โ€ข On-site

$15.50 - $19.25/hr

Other

Posted yesterday

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Job description

Reservations Agent

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinentalยฎ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

  • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
  • EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
  • If you require reasonable accommodation during the application process, please click here.
  • IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
  • If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.