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Reservations Agent Jobs in Ohio (NOW HIRING)

Twin Tier Hospitality

Be Seen First

Front Desk Agent

Westlake, OH · On-site

$16 - $17/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work ...

Punderson Manor Lodge

Front Desk Agent

Newbury, OH · On-site

$13.50 - $17/hr

Front Desk Agent We are looking to add an upbeat Front Desk Agent to Punderson Manor's team to ... Close reservations by checking out the room at departure and explain folio if needed. Act as the ...

Punderson Manor Lodge

Front Desk Agent

Newbury, OH · On-site

$13.50 - $17/hr

Close reservations by checking out the room at departure and explain folio if needed. Act as the ... Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role- preferred but not ...

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All JobsReservations Agent JobsReservations Agent Jobs in Ohio

Reservations Agent information

See Ohio salary details

$10

$16

$21

How much do reservations agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for reservations agent in Ohio is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Ohio? The most popular types of Reservations Agent jobs in Ohio are:
What are popular job titles related to Reservations Agent jobs in Ohio? For Reservations Agent jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Ohio look for? The top searched job categories for Reservations Agent jobs in Ohio are:
What cities in Ohio are hiring for Reservations Agent jobs? Cities in Ohio with the most Reservations Agent job openings:
What are popular job titles related to Reservations Agent jobs in OH? For Reservations Agent jobs in OH, the most frequently searched job titles are:
Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Ohio as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,495 per year, or $16.6 per hour.

Materials Reservations Specialist

O'Neal Industries

Hamilton, OH • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position Summary
The Material Planning Analyst supports the Materials Manager in executing material utilization strategies across the organization. This role is responsible for maintaining accurate material reservations, supporting FIFO discipline, identifying inventory risks and opportunities, and coordinating with Sales, Product Management, Supply Chain, and Operations to help align available material with customer demand.
Essential Duties and Responsibilities
Manage and maintain accurate material reservations to optimize inventory utilization and service performance.
Support FIFO compliance by aligning earliest-due customer demand to the oldest appropriate available inventory.
Review blanket reservations and make reservation adjustments that support inventory flow and availability for transactional orders.
Identify misaligned reservations, over-reservations, underutilized material, and at-risk inventory before they affect customer commitments.
Partner with buyers, product managers, sales, planning, and operations to ensure material availability is understood and proactively managed.
Maintain accurate system data and planning inputs in Invex, IKE, or related ERP/inventory tools.
Prepare material utilization insights and trend information for the Materials Manager and cross-functional planning discussions.
Promote accountability by documenting recurring reservation errors, process gaps, and opportunities for training or corrective action.
DAILY AND WEEKLY TASK EXPECTATIONS
Daily Tasks
Weekly Tasks
Review reservation exception reports and resolve additions, deletions, and changes.
Communicate reservation issues, alternatives, and corrective needs to Sales and internal partners.
Review PO over-reservation activity and coordinate corrective action.
Validate FIFO alignment and correct material assignments where needed.
Monitor incoming material availability and identify gaps affecting customer orders.
Review blanket reservations and reposition demand to improve inventory flow.
Analyze aging, excess, slow-moving, or underutilized inventory and recommend action.
Summarize material utilization trends, recurring issues, and process improvement opportunities.
Support planning discussions with Product Management, Buyers, Sales, and Operations.
Track recurring reservation behaviors or process gaps for coaching and accountability.
QUALIFICATIONS AND SUCCESS PROFILE
  • Experience in supply chain, inventory management, sales support, production planning, or metals distribution preferred.
  • Strong attention to detail and ability to work accurately in exception reports and ERP/inventory systems.
  • Working knowledge of FIFO, reservations, blanket orders, tagging, inventory turns, service levels, and material flow preferred.
  • Ability to communicate professionally with Sales, Product Management, Buyers, Operations, and other internal partners.
  • Strong problem-solving, prioritization, and follow-through skills in a fast-paced environment.
  • Microsoft Office proficiency required; advanced Excel skills preferred.

WHAT SUCCESS LOOKS LIKE
Accuracy
Inventory Flow
Cross-Functional Discipline
Reservations are cleaner, exceptions are addressed promptly, and system data supports better planning.
FIFO usage improves, aging inventory is reduced, and material is redeployed before it becomes a service issue. Turns and T&E ratio improves quarterly
Sales, Product Management, Buyers, and Operations receive clear material guidance and repeat issues are documented.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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