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Gsr Front Desk Jobs (NOW HIRING)

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service ...

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service ...

A & R Hospitality Group is looking for a Guest Service Representative (GSR) who can provide ... The primary role of the Guest Service Representative is to work at the front desk of the hotel and ...

Front Desk Agent

Mobile, AL · On-site

$11.75 - $14.75/hr

A & R Hospitality Group is looking for a Guest Service Representative (GSR) who can provide ... The primary role of the Guest Service Representative is to work at the front desk of the hotel and ...

Ensure GSR behavior is abiding to employee handbook * Assist in scheduling and facilitating classes for new hotel hires * Responsible for training and supervising * Hold meetings for front desk team ...

Ensure GSR behavior is abiding to employee handbook * Assist in scheduling and facilitating classes for new hotel hires * Responsible for training and supervising * Hold meetings for front desk team ...

Ensure GSR behavior is abiding to employee handbook * Assist in scheduling and facilitating classes for new hotel hires * Responsible for training and supervising * Hold meetings for front desk team ...

Front Desk

Bismarck, ND

$14.50 - $17.50/hr

GSR responsibilities include registering guests, managing reservations, and providing information ... Work experience as a hotel Front Desk Agent, Receptionist, GSR or similar role preferred.

New

Front Desk

Bismarck, ND · On-site

$14.25 - $18/hr

GSR responsibilities include registering guests, managing reservations, and providing information ... Work experience as a hotel Front Desk Agent, Receptionist, GSR or similar role preferred.

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Gsr Front Desk information

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$10

$19

$29

How much do gsr front desk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for gsr front desk in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Gsr Front Desk vs Hotel Receptionist?

AspectGsr Front DeskHotel Receptionist
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in hospitality industry for guest servicesCommonly used in hospitality industry for guest services
Job ResponsibilitiesCheck-in/out guests, handle reservations, answer inquiriesCheck-in/out guests, handle reservations, answer inquiries

The Gsr Front Desk and Hotel Receptionist roles are similar in credentials, work environment, and industry usage. Both positions focus on guest services, reservations, and check-in/out procedures within hospitality settings. The main difference may lie in specific job titles used by employers, but their core responsibilities and requirements are largely aligned.

What are some common challenges faced by GSR Front Desk staff, and how can they be successfully managed?

GSR Front Desk staff often encounter challenges such as managing high volumes of guest check-ins and check-outs, handling guest complaints, and balancing multiple tasks simultaneously. Success in this role relies on strong communication, the ability to stay organized under pressure, and effective problem-solving skills. Building rapport with guests, collaborating closely with housekeeping and security teams, and maintaining a calm, professional demeanor are key strategies for overcoming these challenges and ensuring a positive guest experience.

What are GSR Front Desk positions?

GSR Front Desk positions typically refer to roles where employees are responsible for assisting guests, answering questions, and providing customer service at the front desk of the Graduate Student Residence (GSR) or a similar facility. These staff members handle check-ins and check-outs, manage reservations, respond to inquiries, and ensure the smooth operation of the front desk area. They may also handle administrative tasks, maintain security protocols, and serve as the first point of contact for residents or visitors. Strong communication and organizational skills are important for success in this role.

What are the key skills and qualifications needed to thrive as a GSR Front Desk agent, and why are they important?

To thrive as a GSR Front Desk agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with hotel management software, reservation systems, and basic office equipment is typically required. Outstanding interpersonal communication, problem-solving, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring guest satisfaction, efficient operations, and a positive experience for all hotel visitors.
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What cities are hiring for Gsr Front Desk jobs? Cities with the most Gsr Front Desk job openings:
What states have the most Gsr Front Desk jobs? States with the most job openings for Gsr Front Desk jobs include:
What job categories do people searching Gsr Front Desk jobs look for? The top searched job categories for Gsr Front Desk jobs are:

$8.50/hr

Full-time

Posted 13 days ago


Job description

Company Description

Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand's first hotel opened in Columbus, Ohio, with a single room rate of $8.50 in 1973. Today, Red Roof has over 400 properties nationwide and serves millions of guests each year. For over 40 years, the company and hotels have been known for a warm and welcoming spirit. 


Red Roof is a leader in the economy hotel market with both franchised and corporate-owned properties. The primary goal at Red Roof is to provide customers a savings without sacrificing comfort. Most recently, Red Roof made keeping in touch while traveling that much easier with their Free Communication. Guests can take advantage of free Wi-Fi, local and long distance calls within the continental U.S., and up to 10 fax pages sent within the continental U.S. Additionally, the brand stands behind their Hassle-Free Guarantee: should a guest have a concern during their stay, simply contact the front desk and allow them to address and solve the problem. If they cannot resolve your concern prior to your departure, they don't expect you to pay for that night. In 2009 Red Roof unveiled their NextGen hotels, featuring sleek exteriors with luxuriously appointed and technologically advanced interiors that signal a new era for the hotel chain. The Columbus, Ohio-based company has more than 3,500 employees.

Job Description

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure that the quality of service for Red Roof Inns' guests is in accordance with Red Roof Inns' standards and Hassle Free Guarantee, while working with members of the hotel team, maintaining accounting and financial accountability as well as safety and security of the hotel.

Position Responsibilities

  • Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly)
  • Handle reservation requests; check guests in/out; handle guest accounting and cashier functions
  • Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales
  • Perform daily cash count; prepare bank deposit and review of audit packages
  • Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals
  • Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms
  • Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance
  • Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions
  • Night Audit shift requires daily reconciliation of transactions and preparing audit package for Inn Management approval
  • Assist in coordinating special events (i.e. holiday gatherings, bus tours, on site, etc)
  • Other duties as assigned


Qualifications
  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position required
  • Must have basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc)
  • Must maintain professional appearance in Red Roof Inn provided uniform with consistently friendly attitude towards guests and staff
  • Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision
  • Basic English communication (verbal and written) skills required
  • May be required to work nights, weekend and/or holidays
Additional Information

EOE/M/F/Disabled/Veteran